My iphone 5's top button problem

My iphone 5's top button which i used for key lock is doesn't work. i live in İstanbul in Turkey. ı called apple store which name is Zorlu Apple center, about this buttom problem, they couldn't help me because of my iphone seen ABD. Can you help me.

Hello d.aydin,
Thanks for using Apple Support Communities.
Apple is currently offering a Sleep/Wake button replacement program to resolve these issues.  Please see the following link for more information.
iPhone 5 Sleep/Wake Button Replacement Program
https://ssl.apple.com/support/iphone5-sleepwakebutton/
Take care,
Alex H.

Similar Messages

  • HT1430 iphone 4, broken top button, will not power on.... just a blank screen.... any help?

    was working fine ths morning.... no idea what happened

    If your top button isn't working; you should consider replacing it. A hardware failure like that would prevent the ability to power off the device/hard reset it....THe best you can try to do is a forced recovery mode if able
    http://support.apple.com/kb/HT1808
    If not; contact apple to see what your support options for replacement are

  • The top button on my iphone 5 stopped working recently.. Well it works but barely at all if every. Most of the time it only locks the screen if I click on the left side of the button. Also my Camera causes a blue pixelated spot on pictures I take.

    The top button on my phone recently stopped working. Well sometimes. Majority of the time if I click it hard enough on the left side of the button it will lock the screen... Otherwise it doesnt work at all anymore. Also the camera appears to be placing a blue pixel on pictures I take. Its annoying. What should I do?

    It's completely situational. Without being able to directly compare the "scratch" on the original poster's iPhone with your iPhone, what gaamcc had happen could not be extrapolated to guess what Apple may do in your situation. It will depend entirely on what the Apple technician diagnoses after examining your iPhone. He/she may decide that any damage is strictly cosmetic and didn't have any connection with the problem you're taking your iPhone in for, or he/she may diagnose the problem as stemming from user damage. You'll just have to see when you go to the Apple Store.
    Regards.

  • Mine is not a question but I received the solution to the iphone 4s not discovering bluetooth, you hold the top button and the home button until the apple logo comes up and then let it reboot, put your bluetooth in pairing mode, and then turn on bluetooth

    My new iphone 4s would not discover bluetooth.  I called apple, and the guy was great!!!  He told me to hold the top button and the home button together and do not let go until the apple logo came up, this would do a hard reset.  Then when it reboots, you turn on your bluetooth in paring mode, and then turn on the bluetooth on your iphone 4s and it will find your bluetooth device.  Simple, yet it works!!!  Hope this helps those of you having the same problem I was having trying to connect your bluetooth. 

    My new iphone 4s would not discover bluetooth.  I called apple, and the guy was great!!!  He told me to hold the top button and the home button together and do not let go until the apple logo came up, this would do a hard reset.  Then when it reboots, you turn on your bluetooth in paring mode, and then turn on the bluetooth on your iphone 4s and it will find your bluetooth device.  Simple, yet it works!!!  Hope this helps those of you having the same problem I was having trying to connect your bluetooth. 

  • Ive had my Iphone 4s since thanksgiving and today it turned off voluntarily by itself and now it won't turn back on when I hold the top button down. What do I do?

    I've had my Iphone 4S since thanksgiving and today it turned off voluntarily and now I can't get it to turn back on. I've tried holding down the top button and plugging it into my charger

    http://support.apple.com/kb/TS3281

  • I have created a site with iWeb. I have replaced the iWeb Nav bar with a vertical one I made myself. Problem is, my top button disables itself if it overlaps into the "hidden" nav bar area. I can cmd click and drag it into this area, but then all the rest

    I have created a site with iWeb. I have replaced the iWeb Nav bar with a vertical one I made myself. Problem is, my top button disables itself (and the animation doesn't work) if it overlaps into the "hidden" nav bar area (indicated by a blue rectangle). I can cmd click and drag it into this area, but then all the rest of my site is pushed down the page. Don't know what to do about this. I don't know how to bring the rest of the page up without dragging it also into the designated nav bar area. Also, by doing this, is it affecting my site in ant way? see my site here at www.steveburrowsimages.com
    The home page is with it all draged into the nav bar area and the about page is with is outside the nav bar area (notice that the top button does not animate or work as a button.
    Getting confused here. Anyone got any ideas?

    Well, you made a good start with SEO by getting rid of the iWeb default navigation since it doesn't help the spiders and, out there in the real world, there are more people than you would think with javascript turned off in their browsers.
    One of the downsides of iWeb is that it doesn't allow for the alt attribute in the img tag. Its well worth adding these to give you extra keywords even if you have captioned all your images. Use iWeb SEO Tool for this...
    http://www.iwebformusicians.com/Search-Engine-Optimization/Tags.html
    iWeb, just like most drag and drop software, creates a huge amount of code which causes the pages to load slowly in the browser. Running you files through an optimizer will help to reduce this problem and further reduce the size of image files even beyond the initial optimization you do before loading them into iWeb...
    http://www.iwebformusicians.com/Search-Engine-Optimization/Optimize.html

  • HT1212 kids locked iphone and cant figure out password and im not able to reset phone... top button broken and itunes wont even connect to phone because its locked..... what do i do???

    How to reset iphone thats locked and top button broken that itunes wont reset because i cant unlock phone??

    you make an appointment at the genius bar of your local Apple Store and pay them to get your phone serviced. Then you can restore the replacement phone from your backup.

  • Hello! Why at me in new мозиле, the old kind has remained! I about the top button Firefox! As I do not establish, all turns out in an old kind! Please help to solve a problem! Thankful in advance!

    Hello! Why at me in new мозиле, the old kind has remained! I about the top button Firefox! As I do not establish, all turns out in an old kind! Please help to solve a problem! Thankful in advance!

    Hello! Why at me in new мозиле, the old kind has remained! I about the top button Firefox! As I do not establish, all turns out in an old kind! Please help to solve a problem! Thankful in advance!

  • Apart from the lock button problem in iphone 5 the display brightness suddenly goes blank and becomes normal after locking and unlocking the iphone. The Apple service centre in India is denying to service the iphone as it was purchase in USA even thoug it

    Apart from the lock button problem in iphone 5 the display brightness suddenly goes blank and becomes normal after locking and unlocking the iphone. The Apple service centre in India is denying to service the iphone as it was purchase in USA even though the iphone is in warranty.

    iPhones do not have an international warranty.  Warranty is valid only for the country of purchase.  This is most likely because different countries require different iPhone models.  Not reasonable to expect all countries to maintain stock for all models.

  • My iphone 4 has been reset and stuck on the apple screen and i cant cant push the top button as it doesnt work please help

    i reset my iphone 4 and its now stuck on the apple screen ive seen people saying push the top button but my doesnt work can anyone give me some advice please

    I'm not looking for any warranty help or something, I just want a diagnosys of my phone's situation....
    My phone is acting as if there was no battery in the phone. When there is no cable plugged, nothing happens. When there is a cable, something happens (not a lot though....).
    Could it be the battery port on the motherboard that's down ?
    PS : I've taken a Genius-bar appointment because I can't stand in that situation for years, so I'm not absolutely looking to gain money and avoid Apple's official help.

  • I'm trying to update my iphone 4s, it's stuck on the wifi screen, I can't restart or turn off my phone because the top button doesn't work

    I'm trying to update my iphone 4s, it's stuck on the wifi screen, I can't restart or turn off my phone because the top button doesn't work

    Press and hold the "Top button" and the Home button together for 15 seconds. This will force iPhone to reboot.

  • IPhone 4S top button..

    My iphone top button is jam and stucked today morning,
    My phone is bought in singapore, but now i recently in malaysia.
    I wanna ask that Apple store can change a new one for me in malaysia? or i have to back to singapore?
    Thank you.

    Shawn is COMPLETELY incorrect.  Apple does NOT fix phones,  They exchange them.  Further, the Apple warranty is NOT international.
    You will need to bring your phone to Singapore if you want any service through Apple.  It is extremely unlikley that Apple in Malaysia will touch the phone.
    If Apple refuses to service your phone in Malaysia, you'll have to find a 3rd party repair shop and get it fixed there.  Naturally, this will void any remaining warranty.

  • HT1688 iPhone 4 home button problem

    Good afternoon,
    I have an iPhone 4 and it still in good condition but sometimes, the Home button doesn't respond quickly or doesn't respond at all. What to do?

    I seem to have fixed my iPhone 4 home button problems.
    1. Sync phone and back up.
    2. Go back and resync phone but uncheck all the apps you have purchased/downloaded so that your iphone will have no additional apps on it.
    3. Now reset your phone as a NEW PHONE.
    4. When reset as NEW, unplug it and try home button functions. I'll bet they work just fine, like mine did.
    5. Now that you are satisfied you can resync your apps, but be choosey. Re-install only a couple at a time, and test your home button each time. You'll soon find out which of your apps is causing the problem. It's time consuming and irritating, but it certainly works.
    So far - no problems with my selected re-installed apps. My home button works fine.
    However, I recently purchased several photography apps and an emoticon app and that was when the problems appeared to have started.
    So I've been very selective in putting only the apps I want back on ... for now.
    Hope this helps.
    I will report back to tell you if this complicated but effective solution has worked for me.

  • My iPhone 4S mobile have some problem I didn't touch any button but some time my phone asking continuously Siri service not available how can I stop this problem. Even I try to to Siri service also this problem coming again please give me a solution

    My iPhone 4S mobile have some problem I didn't touch any button but some time continuously my iphone distrubing Siri not available please give further soliton even I try to stop Siri service as well it is coming again again please give solution

    Kline25 wrote:
    So even if I just ask to pay them to replace the lock button they won't because my screens are third-party?
    Apple does not repair devices beyond replacing the screen on some models or a battery replacement.  They replace the ENTIRE device.
    For the Out of Warranty replacement cost, you could have gotten a fully functional replacement device.  Instead you chose to spend less to get only the screen replaced and continue to live with additional issues.
    Apple will not touch the device now.  They will know that it was opened elsewhere and that the replacement screen is not original.

  • Home button problem in iphone 3g 3.0

    After upgrading my iphone 3g to 3.0 software, the home button has become so unresponsive, i have to click it 6-10 times sometimes to awake it. I mean what is it, dont you check the update before making it available to public, i mean its annoying, my 2 other friends have same problem as mine, they are on iphone 3g too. even 3.0.1 behaves the same way. comeon folks, become professional, kindly fix this thing in next firmware release.

    I had exactly the same problem - I bought my iphone 3gs last week, upgraded it and had the 'home button' problem. I tried all the fixes - restarting, resetting to factory settings, reloading update, etc. Then, a few days later, it all sorted itself out - no idea what happened, but since then my home button has been working perfectly! I have a feeling the factory reset and reload of update might have been the one that eventually did the trick...but since then, touch wood, it has been working perfectly. I would suggest trying the factory reset and see if that helps...make sure you back up first though!

Maybe you are looking for

  • AutoAdjustment in progress message keeps flashing on my screen

    I have tried the suggestion to switch off the power to my monitor & hold down the on/off button for 30-60 seconds, but this did not solve the problem.Also I cannot get the Management Screen to appear when I press the button & so cannot get to restore

  • APO or SCM

    Hi All,           Please give the more information about APO 5.0 or SCM.How it is used on Real time and how to Optimiztion of business cost and Planning ...etc.I need How to transfer data from the R/3 to APO system. I have knowledge on SAP-ABAP and s

  • Oracle Services Does Not Start

    Hi, I have a problem here, I have installed oracle 8.1.5 on the compaq pro liant server and its running on NT 4, just now the server rebooted due to a power failure, when the server finaly starts, the oracle services doest not start (only the oracle

  • Bolded font in PDF appears distorted on printing

    Hello, I am currently experiencing a vexing issue that my searching was unable to turn up an answer for. A client has recently revamped their process of sending out PDF invoices and changed some software/settings around (I'm unsure of the exact natur

  • Spinning wheel when trying to save

    whenever I try to save a certain document (ms word) i get the spinning color wheel.