My iPhone 5 says my SIM card is not present
My iPhone 5 says SIM card missing. This happens several times a day and the phone will not work.
Power the iPhone off first and try removing and reinserting the SIM card.
If no change after that, contact your carrier to request a new SIM card.
If no change after that, call AppleCare or make an appointment at an Apple Store if there is one nearby.
Similar Messages
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I have restored the settings on my iphone and now after entering the pin on my sim card it wants me to connect it to iTunes but when i try it just says my sim card is not supported... what can i do now? It worked fine before...
natalieduffy wrote:
it says 'your iphone could not be activated because the activation server cannot be reached'
Typically this indicates a device that has been hacked to be unlocked or jailbroken.
If that is the case, no support can be provided here. -
I cannot configure my phone after just updating to ios 5, it says 'your iphone could not be activated because the activation server cannot be reached' i also cannot connect to itunes on my computer,it says 'your sim card is not supported' what can i do?
natalieduffy wrote:
it says 'your iphone could not be activated because the activation server cannot be reached'
Typically this indicates a device that has been hacked to be unlocked or jailbroken.
If that is the case, no support can be provided here. -
My phone blacked out, re-set it and now says my sim card is not installed! Help!
What do I do if my phone blacked out, then re-set it, but now says my sim card is not installed!
Honestly it sounds like you purchased a no-contract phone and not an unlocked phone.
Without the receipt it is impossible to say what was really purchased. Contact Apple to get a copy of the receipt. If you did infact purchase an unlocked iPhone, then they will resolve it.
What model iPhone do you actually have? Paying $700 for and iPhone 4 would have meant it was purchased approximately 2yrs ago. Also, there is no 35gb model.
If it is the iPhone 5, the unlocked version was not available at launch but rather released (online only) on November 30th. Later it was available in store. -
It says my sim card is not supported but I don't think my Iphone4 is locked
It says my sim card is not supported when I put my tpg microsim in my iphone4, but I'm assured my iphone was not locked by the person I bought it from, who said they bought it from apple, and apple doesn't lock thier iphones
Casper,
Sounds like you got tricked by the person who assured you iPhone was bought from Apple.
Anyway, Hutchison Telecom owns the mobile carrier 3 and not Vodafone. If hutchison told you that only Apple can unlock your phone well that is incorrect, because my sister is with 3 and she had her iPhone unlocked by providing them the IMEI number, after a week or so she got an sms from them saying unlock is sucessful all she had to do was remove the 3 simcard and insert a different simcard and connect to itunes sync. If unlock is successful you should notice your new mobile carrier in iTunes summary, eject iphone power off and restart your iPhone.
I'm with O2 had mine unlocked just by filling in the unlock form provided by O2's website, 3 days later received text message that I can connect to iTunes and unlock, simple as that. Although I still have 14 months remaining on contract O2 provides this iPhone unlock service for free, but only Pay as Go customers need to pay £15.
Vodafone and 3 are quite doggy to customers and customer services is quite bad, every one has a different answer to unlocking iPhone either they say only Apple can unlock or you have to pay to get it unlocked. In your case try and find out which mobile carrier you are locked to, it can't be both Vodafone and 3. If it's Vodafone then you need to fill out a form on their site, takes about two weeks to get a reply and costs $25 / £15, (friend unlocked on Vodafone Pay as go).
I hope the information provided is helpful to you, do it the legitimate way and not jailbreak it. -
I tunes is saying my sim card is not supported what can i do to sort it out
i tunes is saying my sim card is not supported what can i do to sort it out
Where exactly did you get the phone? That message indicates that the phone is carrier locked to a carrier other than the one you are trying to use. Note that if the phone is locked to (for example) Orange in the UK, then you can NOT use it on Orange in France. They are not the same carrier, even though they have the same parent.
It's possible that the SIM you have is defective, but I would normally expect to see a different message if that were the case. -
My phone started up this AM with a message my SIM card is not being detected. I took it out and put it back and still have this message. The phone has gone into a cycle of rebooting looking for the card that is there.....so there is an issue. What next? Phone is only 7 months old. Do I go back to the SAMS Club where I got it and see if they can address it or do I go the VW store locally? Help?
Try pulling the battery for 30 seconds then reboot the phone. If that doesn't work go to the verizion store and see if a new sim card will work. Then there is always the factory reset, which the store might have you do if the new sim card doesn't work.
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When I put my sim card in it comes up with no service. But I put it into a friends one and it started to work and recieve text. I'm not sure why it's doing this and what to do to solve it. Does anyone know?
Most likely you phone is locked to another carrier. Also, see this:
iPhone: Troubleshooting No Service -
Why does itunes say my sim card is not supported?
i have an at&t iphone i just picked up from the apple store yesterday with original at&t sim card that was working until after i restored my phone. This is the 4th iphone this has happened to in the last month. i wanted to restore my iphone 4 to factory setting so i could set up as new iphone. i put a previous back up on it before. what is going on? a restore should not be rendering the sim reader in the phone useless. yesterday at&t tried 3 different sim cards and they did not work so apple replaced the phone. the third replacement this month. now ill have to take this new phone back. i even tried uninstalling itunes and reinstalling it. I have a macbook unibody (the last model before it was discontinued) running osx snow lepard
What is happening is that, as iPhone Warrior said, almost certainly your friend mistakenly purchased an iPhone that is locked to AT&T rather than an unlocked iPhone (which Apple only began selling a short time ago in the US) and then hacked the iPhone to bypass the carrier lock. When you updated iOS on the iPhone, that hack was removed and the iPhone then locked back to AT&T.
Restoring the iPhone will not fix this problem. Only the carrier could officially unlock the iPhone, and AT&T will not do so for any reason. The only way to use the iPhone again is to hack (jailbreak) it again, and we cannot discuss that in these forums.
Regards. -
i update my iphone 4 to the new version now i can set it up becos my sim does not support is there a way to go about it i need help and advise
The Gevey SIM is illegal in every country on the planet.
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have downloaded OS6, iphone now not working. Won't activate and iTunes is saying no sim card. what do i do next?
sounds like your phone was hacked to work with your carrier. Now it is relocked to the rightful carrier. It cannot be reactivated without a SIM from that carrier.
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HT1386 I was trying to update my iphone and now I can not activate it, it says no sim card installed
I was trying to update my iphone and now I can not activate it, it says no sim card installed.
What can I do now, help please.Ntmate68 wrote:
it's stuck on a screen that has a iTune and plug picture
See Here > http://support.apple.com/kb/HT1808
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766 -
i updated my iphone 3g to ios4.2.1 ... the update was succesful but nw itunes says that sim card inserted in this phone is not acceptable and also states that on;y compatible sim from supported carrier is acceptable !!! kindly suggest ...
horsie10 wrote:
i bought my iphone in USA and im using it in india .... kindly hellp me how can i resolve this problem !!!
It has NEVER been possible to purchase an unlocked iPhone 3G in the US. Your phone was hacked. Updating it has re-locked it to AT&T. AT&T will NOT unlock iPhones for any reason.
The phone is now useless to you. There is no legitimate way to fix this. Buy a new phone. Preferably in India. -
I just updated my Iphone 3GS from 4.3.3 to 6.1. Now is says that my SIM Card is not supported by my carrier. I called Rogers and he says to restore my phone. But I can't get there is it won't recognize my phone. Help!
Insert a SIM from a supported carrier.
Where did the phone come from, it sounds like the device has been hacked or jailbroken to be unlocked and updating has re locked to the original carrier. It is also possible that the SIM simply needs to be reseated or replaced. -
My Iphone 3GS has just restored and I completed the things on the Iphone and then it says no sim card activated and I tried everything it said if it does not work, but nothing seems to work?
All iPhones require a SIM for activation.
Insert a SIM in the iPhone.
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