My iphone 5 screen broke, can i take it to the apple store and get a new one for free if i turn in the one with the broken screen?

My iphone 5 screen broke, can i take it to the apple store and get a new one for free if i turn in the one with the broken screen?   can someone help me?

iPhone model
Out-of-Warranty Service
iPhone 5
$269
iPhone 4S
$199
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$149

Similar Messages

  • I had my screen replaced at a local shop and now the earpiece doesn't work. I have the original screen still, can I take it to an apple store and have it repaired?

    I stupidly tried opening up my iPhone 5s to clean the rear camera a few weeks ago. In doing so I tore one of the cables on the display and it stopped working, as did the home button. I had to take it to a local shop where I was charged £100 for the screen repair and a new home button (I was told that the fingerprint scanner would no longer work).
    Long story short, I took the phone back the next day because I couldn't hear anything through the earpiece, but the speaker was working. The guy did something to do my phone and fixed it temporarily, now about 3 weeks later it still isn't working.
    I would take it back to the same shop and complain, but I will probably get the same shoddy service. I really regret not taking it to the apple store in the first place as it probably wouldn't have been much more expensive. What are my options?

    Since everything you did voided your warranty, Apple will at best charge you the out of warranty replacement fee, and offer you a refurbished iPhone of same specs as your own.
    You'll need to take it in and discuss your options with them directly if they wish to offer you any.

  • HT4528 I am due for an upgrade on 5/23 and I wanted to find out - can I bring my old iphone 4 to the apple store and get a new iphone 5 through the apple store instead of verizon?  Will it cost the same to get the phone as through Verizon?

    I am due for an upgrade on 5/23 and I am trying to find out if I can get my phone through the Apple store?  I have an iphone 4 and am hoping to upgrade to a iphone5.  Just want to make sure if the price is the same as if I went to a Verizon store to upgrad. 

    I don't believe they were looking for a trade in, they are due for a subsidized Verizon upgrade. I think the bringing the iPhone 4 was for setting it up and transferring as Verizon does not require you to swap your previous phone for an upgrade.

  • I have a 2 year old iphone4 that got ran over by a car and although the outside screen isn't broken it is inside somehow, is it true I can take this into an apple store and get a discount when I buy a new one? Thanks

    have a 2 year old iphone4 that got ran over by a car and although the outside screen isn't broken it is inside somehow, is it true I can take this into an apple store and get a discount when I buy a new one? Thanks

    You can exchange for an out of warranty exchange iPhone 4 at a price of $149 in US
    you get an as new iPhone 4 and the Apple genius bar take your "bits"
    Apple are about to offer a trade in programme in the US but I believe the donor iPhone must be in full working order to qualify

  • Can I bring my broken iPhone 5c to the Apple store to get a new one?

    The screen of my iPhone 5c is seperaring from the back of the phone. Can I bring it back to the Apple Store to get a new one for free

    If it's under warranty and they determine it's a defect and not caused by abuse, yes. If it's out of warranty or was physically damaged, then no. You'll need to pay for an out of warranty replacement.

  • I have a ipod touch 4th gen and the screen cracked can i trade it in at the apple store and get a another one?

    i need help

    You can always go to the Apple Store and ask and sometimes people get lucky. Most of the time Apple requires that you pay the repair price listed here: http://www.apple.com/support/ipod/service/prices/
    The least expensive way to repair (although it will void your warranty) is to go to ebay and search ipod touch 4th glass service and there are people who do it for as low as $60.

  • Can i go into an apple store to get a new battery for my ihpone 3gs

    Can i go to an Apple store to get a new battery put into my iphone 3gs? or do i have to ship it somewhere?

    Is she going to want to keep the same number? If not, you can go into somewhere like Carphone warehouse and ask for a new EE sim card sometimes costs £5 but they normally do a deal like top up £10 and get something free. i'm sure EE shop would supply these also, the only trouble you may have is the time that it would take to port the same number over

  • I went to the apple store to get a power cord for my husband's mac pro and the technician gave me a power adapter instead. My husband has a conference call before the stores open and I can exchange the adapter but he needs power for his computer before th

    My husband needs a new power cord for his Mac Pro. I went to the apple store and the clerk gave me a power adapter by mistake. He has a conference call before the store opens and I can't get him another power cord. Is there a way to power up his computer?

    You posted in the MacBookPro forum. Is this a Mac Pro or MacBook Pro? If it's the latter, it has a battery.

  • How much does it cost to go to the apple store and get your cracked iPhone 4 screen fixed?

    Today my friend dropped my phone and the screen is shattered. I got my phone in June and I am not sure there is some kind of warranty avaliable.  I see some people getting it done for free and some people paying $149+.  Does anyone know what the apple store can do for you?

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • My iphone 5 charger is broken. can i go to my local apple store to get a new one for free?

    can i get a charger for free from the Apple store if my iphone 5 charger is broke?

    Perhaps, depends how it broke.  If it was due to a manufacturers defect and you are still under warranty, it would be replaced for free.  If you broke it accidentally or by some sort of mis-use, then no, your warranty does not cover that.  If your warranty is over, then you will have to pay for a new one regardless.

  • Can I sell a French Iphone in an American Apple Store and get a new Iphone 6 that will work in France as well?

    Hi everybody!
    I have an iPhone 5 and I want to take advantage of my next trip to the US to get an iPhone 6 Plus.
    If I go to the Apple Store, will they take my iPhone 5 back (I bought it in France)? If yes, any idea for how much?
    Will the iPhone 6 work without any problem when I'll be back to France?
    Thank you for the answer!!!

     

  • Can I go to apple store and get a newer ipod if I have the original nano?

    I understand I may have to pay $100 or something. But is it possible? When my ipod was purchased I figure I'd never use up 2gigs of memory but I'm already full and as of right now i still have atleast another 200-300 songs to put on. Is it possible to go to a apple store or best buy etc and do a trade if I didn't buy the warranty originally?
    Signed,
    need more space

    there is no trade up program.. my suggestion would be to sell your old one on ebay or a friend etc and take that money and buy a new one.. there are also sites out there that will buy back your ipod for $.

  • I got a gift card from relatives in canada but I live in the US how can i redeem $15 or can i exange it in an apple store to get a new?

    Is it possible to exchange my card for a new one because i would really like to use is

    I got a gift card from relatives in canada.
    At the next occasion, re-gift it back to them.  It is of absolutely no use in the USA.

  • My iPhone 5 has numerous problems and I want to take it to an apple store to get a replacement but it is under my dads name... Does he have to be there for me to replace it?

    Hi guys
    I recently just bought a new iPhone 5 and it is already having some problems like not receiving messages when it has told me I've received one, the side button is getting really stiff and hard to change to silent and it always goes into SOS only mode...
    I want to go to the apple store and get a replacement but it is under my dads name.. Does he have to be there for me to replace it?? Thanks

    I'd suggest you call the Apple Store and ask to make sure. They may insist on your father being present since the iPhone was purchased by him, but quite probably they won't care. They usually don't check ownership of the iPhone since many are purchased as gifts or sold to someone else.
    Regards.

  • My charger broke so I gave my sister the charger, and my iPod touch for proof. She took it to the apple store and traded it for an iPhone 5c. I was wondering if apple can do something for me so I could get my ipod back?

    My charger broke so I gave my sister the charger, and my iPod touch for proof. She took it to the apple store and traded it for an iPhone 5c. I was wondering if apple can do something for me so I could get my ipod back?

    I have no idea what you meant by giving your sister your "iPod touch for proof". Proof of what?
    The only way she could have traded it was recycling it for 10% off the cost of a new device but the Apple Store doesn't do this as far as I know for iPhones. You could take the receipt for your iPhone to the Apple Store and show it to the manager but you really need to solve this within your family.

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