My iphone 5 screen does not respond to touch at all

I don't know what has happened to my phone. The screen does not allow me to even swipe to unlock it. It has lines all the way up the screen of different colours. There is no cracks in the screen or anything like that and I dont recall dropping the phone. The only buttons that work are the home button and the on/off switch. I have tried to reset it but that doesnt work. Any ideas what could have happened and what I can do?

Hi there LucyI-M,
I would recommend taking a look at the troubleshooting steps for touchscreens found in the article below.
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
-Griff W.

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Hi there,
I would recommend taking a look at some of the troubleshooting steps found in the article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Hope that helps,
Griff W.

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Try some basic troubleshooting:
(A) Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
(B) Try reset all settings
Settings>General>Reset>Reset All Settings
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Settings>General>Reset>Erase all content and settings

Screen does not respond to touch

I cannot get the screen to respond to touch at all. The buttons work correctly so I have done a restart several times to see if that corrected it and it did not. I was going to try the webOS Doctor but since I can't use the touch screen I can't tell it to work as a USB device for my computer. Any advice?
Post relates to: HP TouchPad (WiFi)

Yes you can still try webOS doctor by holding the volume up and the power buttons while you connect your USB cable. Go to this following web site to get the webOS doctor and follow the steps on the web page.
http://ws.hpwebos.com/webosdoctor/sorry.htm

HT201412 My screen does not respond to touch on iPhone 5. How do you fix it?

My screen is unresponsive to touch. How do I fix it on iPhone 5?

Hi there LucyI-M,
I would recommend taking a look at the troubleshooting steps for touchscreens found in the article below.
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
-Griff W.

Iphone4S : a column of the screen does not respond to touch.

There is a section, a thin coloumn on the right side of my screen that is irresponsive to touch.
I cannot type my password because a part of the keyboard is there (And interestingly all keyboard layouts had that key at the same spot)
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Is there an external mouse accessory or screen that i can use?
Thank you.

Try some basic troubleshooting:
(A) Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
(B) Try reset all settings
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(C) Setup as new (data will be lost if you do not have backup)
Settings>General>Reset>Erase all content and settings

IPhone4 screen does not respond to touch! AT ALL!! help!!!!

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Again, I have tried a hard reset multiple times, so please don't suggest that.

Sounds like the digitizer went bad. It's part of the glass and although it is replaceable, it isn't easy. There are non-Apple repair shops that will do this for you for less than $100 in the US. Or you can do an out-of-warranty repair with Apple and they will replace for $149.

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Try restoring to factory defaults/new iPod. If yu still have the problem then it appears that the water damaged your iPod and service is required.

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Phew! It may be that it had been on charge for the last 30 mins.
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HI there,
You may want take a look at some of the troubleshooting steps found in the article below.
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http://support.apple.com/kb/ts1559
Hope that helps,
Griff W.

My iphone 5 screen does not respond to touch at all

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