My Iphone 5 screen is stuck on the itunes/plug-in after trying to load the ios 8.1.3 update.
Last night I tried to upload the ios 8.1.3 update to my Iphone 5. There has been a black screen with a blue itunes symbol and plug-in picture for 12 hours now. I've repeatedly tried a reset by pressing and holding the home button and sleep button. Screen goes black, apple symbol appears, same itunes/plug-in picture comes up.
Greetings jacbak79,
Welcome to the Apple Support Communities!
I understand that you attempted to update your iPhone to the latest iOS version and now you see the Connect to iTunes screen on your iPhone. In this situation, it may be necessary to place your iPhone into recovery mode manually and perform the restore and update. To complete this process, please follow the instructions located in the attached article.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Cheers,
Joe
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