My iphone 5 screen lock button dont work

my lock screen button works when it wonts too who do i send it too for  repair apple or my network provider

See: https://ssl.apple.com/support/iphone5-sleepwakebutton/

Similar Messages

  • HT1688 iphone 5 lock button not working. THe phone is 9 months old. What to do??

    iphone 5 lock button not working. THe phone is 9 months old. What to do??

    Then you still are in your Apple one year hardware warranty and can get it replaced/repaired.

  • Iphone 5 lock button not working

    should i take my iphone 5 in to the apple store if only half my lock button is working?

    Otherwise if you dont want to pay for repairs:
    settings>general>accesibility>assistive touch
    that will help

  • IPhone 5 lock button not working at all. If I'm in the one year warranty still but don't have apple care will I have to pay to get it fixed or will it be covered

    I have a iPhone 5 and about a month ago my lock button stopped working. It takes me about ten tries to power it back on or to lock it. If I'm still in my one year warranty will I have to pay to get it fixed? I didn't purchase apple care though so I'm wondering if it's going to cost me to get it fixed or if it's still covered because of the one year warranty? Thank you!

    If it's due to a manufacturing defect, the warranty will cover it. If it's due to accidental damage, it'll cost to get it fixed unless it happened during an authorized repair.
    (88551)

  • Iphone 5 lock button dosent work immediatley...

    Hi, i have an iPhone 5, and the lock button dosent work immediatley on press. you have to press it about 5 times for this to work... apparently this should be covered by apple warranty, and if so, how would i get this problem fixed?
    Thanks,

    You can go into a Apple Store and have them replace it no questions asked.
    It is a major defective problem for phones that were bought at launch or within the 2 month period. Apple fixed this issue in the end of January 2013.
    Just go in and have them replace it for you at no cost. The information will be on file with them on the day you turned on your phone. They will go by this date as you purchasing it to verify warranty.

  • My iphone 4 lock button stopped working and now it won't charge

    Hi.
    A couple of weeks ago my iphone 4's lock button randomly stopped working, I had never dropped my iphone so I couldn't figure out why this had occurred. I did not see this as a big problem until recently when my iphone stopped charging. The iPhone had worked just as normal the day before it stopped charging. I usually charge my iphone over night, but one night it reached around 85% and stopped charging. I have tried it with several different iphone chargers and different plugs in the house but still the iPhone wouldn't charge. Now my iphone has ran out of battery and due to the fact that my lock button is broken, I can't try anything to turn it on. Does my battery need replacing?
    Thanks,
    Anna.

    Try these steps: http://support.apple.com/kb/ts3281

  • Iphone 5 lock button stopped working

    Hello
    My lock button on my iphone 5 started to take a couple of presses to work a few weeks ago and now wont work at all,
    I have had to start using assistive touch to lock my phone,
    Will apple fix this or give me a new phone under warranty ? also do i ned to take it to the apple store ? which is a long way from where i live.
    Regards

    C&P #1
    You will see me repeat this often and in fact, I will cut and paste it for future use.
    A malfunctioning sleep/wake button is the prelude to catastrophic device failure and loss of data.
    Very shortly, the user will need to reset and/or restore but will find that these actions are impossible without a working sleep/wake button.  Get the iPhone serviced or replaced ASAP.
    End of C&P
    Backup if you can.  Clock is ticking, time's-a-wasting.

  • IPhone 5 lock button on working

    Hi, I bought an iPhone 5 back in February and the lock button hasn't been working properly. This the warranty cover this?

    Try some of these steps from top to button till it hopefully works, also i would recommend you backup your data before trouble shooting.
    http://support.apple.com/kb/TS2802
    Turn you device off and back on by hold the sleep wake button if possible.
    Try resetting it by hold the sleep wake button and home button at the same time for atleast ten seconds.
    After backing up your data you could always try to restore the device through itunes.http://support.apple.com/kb/HT1414
    Or if you close you could go an apple store and get it repaired.
    You should still have limited hardware warranty.

  • Second hand iPhone 5 lock button not working

    i recently brought an iPhone 5 off my boyfriend but the lock button doesn't work is there a way to fix this?

    Make an appointment at the Genius Bar of the nearest Apple Store, have the device checked and they will make a determination.

  • My iPhone 5 Lock Button doesnt work

    Hi, Im from Argentina, i bought a iPhone 5 in january of this year (2013) in Panama.
    Since 1 month ago the lock button started to work bad.
    Now doesnt work, I call premium resellers in Argentina and they said me that the didnt work with apple guarantee
    How can i use that international guarantee to fix my lock button problem ?
    Thank you very much
    Sorry for my bad english.

    The iPhone has NEVER had an international warranty.  Warranty is ONLY valid in the country of purchase.  You will need to bring your phone to Panama for service from Apple. 

  • Iphone 5 lock button wont work

    My lock button on my iphone 5 stopped working, now I cant power on or off my phone. Do I need to replace the whole phone or can this be fixed?

    https://discussions.apple.com/message/21745117#21745117

  • Does anyone else's iPhone 5 lock button not work?

    I got my iPhone 5 when it launched (pre-ordered) and I love it. I haven't had any major issues at all, until recently. My lock button has stopped working completely. No amount of pressure or repeated pressing of it will make it work. I do not have AppleCare, but I do have it under warranty through my carrier (Verizon). Does anyone know if I can take it to an Apple store to have it fixed or am I likely stuck with it?
    Thanks for the help in advance,
    DJ

    Are you sure? The nearest store is a bit of a hike from where I live. It'd be worth it, I just want to make sure. I guess I can always call first. Any idea when the warranty runs out?

  • IPhone 5 lock button not working all the time

    Basically I can only press the left side of the lock button for it to work. The middle and right side do not work.
    If I bring it to apple store does anyone know what version iOS the replacement phone would be?

    Nobody knows what iOS a replacement unit is running, only employees of the Apple Service Centre. But one thing for sure is that they are usually running anything before iOS 6.1.3,

  • Pleasse help blocked iphone and lock button doesnt work to turn it off!!

    this sounds stupid but ive put password in wrong as i forgot i changed it ! and it blocked it then says connect to itunes which i done but my lock button is broke so i cant turn it off to reset it like it says is there any other way to get your iphone to turn off without lock button???

    Get it fixed, make an appointment with Apple genius bar for an evaluation.

  • IPhone 5 Lock Button not working help?

    I brought an iPhone 5 in October 2012, and my lock screen button is not working. Sometimes, my phone does not turn on or turn off  unless I press the button 3 or 4 times. I did not buy apple care and I don't think I am under warrenty anymore so will they still be able to replace my phone?
    Thanks!

    You can make an appointment and they will examine the phone. Since you are out of warranty, then more than likely they would not make a warranty replacement, but you can purchase an out of warranty replacement for a price less than the cost of a brand new phone. In the US, the replacement cost for the iPhone 5 is $269US.

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