My iphone 5 sometimes shows up a black screen

My iPhone 5 sometimes shows up a black screen when im either unlocking my phone or playing games, ive tried restoring and doing a hard reset but it keeps happening, my phone is still under warranty for repair etc what can apple do? and what if it doesnt happen if i take it to apple? do they have to send it off to get repaired? will it cost money?

Hello this is for sure software problem with the new ios I had lots of customers with the same issue your having that the shutter will get stuck or just a black screen etheir back camera or front camera won't work with this update. The only thing to do is wait for another update.

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My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode

My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.

Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors

I upgraded iphone 4s to iOS6. Now phone just keeps rebooting with the apple sign showing on a black screen. It does not completely start up.

I upgraded iphone 4s to iOS6. Now phone just keeps rebooting with the apple sign showing on a black screen. It does not completely start up.

Hi Lisa 1952,
What have you done so far to try to fix it? I've tried rebooting several times and it did not work. Tried connecting to iTines but it does not recognize the iPhone.
My other iPhone 4s restarted successfully after the updgrade but some apps don't function properly. It automatically closes while in use.
Apple please help. I know it's the weekend but I need the other iPhone to work. Can't use sim with a diffrent phone because it's a micro sim!

Hey i have an ipod touch 5gen ,it has stopped responding and is showing a blank black screen.when ever i connect it to itunes it gives a sound of the connection. what am i suppose to do?(ios7)

hey i have an ipod touch 5gen ,it has stopped responding and is showing a blank black screen.when ever i connect it to itunes it gives a sound of the connection. what am i suppose to do?(ios7)

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Iphoto 9.5.1 shows mpeg-4 files as a thumbnail, but will only show as a black screen when you double click on it, other video files are able to be played and are viewable. Why?

iphoto 9.5.1 shows mpeg-4 video files as a thumbnail, but will not play the video. When try to play video it shows as a black screen. Other video files play ok- (mpeg, .mov). What do I have to do to view them? If I use imovie they will play, but I sometime like to view them in iphoto. It worked before I upgraded to 9.5.1 and 19.9.2 of the operationg system.

Select the thrumbnail of one of the videos and use the File ➙ Reveal in Finder ➙ Original menu option. That should take you to the original mpeg4 file.
If it does then try the following:
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - Run Option #4, Rebuild Database, followed by Option #1 if needed.
OT

My iphone 4s is giving me a black screen.

My iphone 4s has given me a black screen. It has a full charge, is still receiving texts, calls, etc. but I cannot use the screen at all. I've tried to unlock the screen by swiping and trying to push buttons from memory, but it is not responding. I have tried the hard reset (power button + home button), and it is not working. I cannot get it to power off, and it won't connect to itunes, because the screen is locked. It has done this before, but the hard reset worked. This time it's not working. It has not gotten wet, not been dropped, no exterior damage at all. It's not overheating, never had a "jumpy" screen. None of the other problems posted seem to have the same problems I'm having. If someone could help me out, that would be great! Would love to not have to drive the 2 hours to the apple store. Thanks!

Hi nikkiyoung,
If the reset is not helping, you may need to try the recovery mode.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
5. If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
6. If the above steps do not resolve the issue, contact Apple.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Note you will want a backup as, "Recovery mode erases your device and restores it".
Thank you for visiting Apple Support Communities.
Nubz

Some snaps show up as black screens when I try to view them as single pictures.Even when I run them in slideshows they show up as black screens.These are jpeg files.How can I avoid this happening?

Some snaps show up as black screens when I try to view them as single pictures.Even when I run them in slideshows they show up as black screens.These are jpeg files.How can I avoid this happening?

There are several possible causes for the Black Screen issue
1. Permissions in the Library: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Include the option to check and repair permissions.
2. Minor Database corruption: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild.
3. A Damaged Photo: Select one of the affected photos in the iPhoto Window and right click on it. From the resulting menu select 'Show File (or 'Show Original File' if that's available). Will the file open in Preview? If not then the file is damaged. Time to restore from your back up.
4. A corrupted iPhoto Cache: Trash the com.apple.iPhoto folder from HD/Users/Your Name/Library/ Caches...
5. A corrupted preference file: Trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
If none of these help:
As a Test:
Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?

When I open bookmarks the actual sites sometime do not show just the black screen with the safari icon while others show the actual site how can I see the actual content

I use Safari Mt Lion and when I view Bookmarks, the entire list of bookmarks show uo but on the display portion only the black screen witht the Safari icon shows while other bookmarks show the actual photo of what that bookmark is so unless I click on the bookmark on the blank ones I can not see what it is, it is inconvient because I have hundreds of bookmarks and I can not remember what I was bookmarking it for unless I can see it

Hi
I understand - sorry to have missed your point before now.
Some sites don't display those previews in safari - secure pages (https) for one, and also sites that are redirected.
Taking the example in your screenshot, the site http://fabulouslyartsy.blogspot.com/ actually redirects to http://www.fabulouslyartsy.com/ and Safari (rather annoyingly) doesn't 'follow' the redirection & show the appropriate preview. See the image below - the blank preview is for the blogspot address, and the one visible to the right is from going directly to the site.

PIP showing up as black screen?

I'm utterly befuddled.
I have a 12 core mac pro running two applications: Finder and iMovie.
Nonetheless, when I use PIP in iMovie, the "picture" shows up as a black screen.
What's more, sometimes the video freezes beneath the contemptable black screen.
Am I missing something? How can't this computer handle this? I really don't understand.
Any help would be greatly appreciated. Do I need to optimize something?
Thanks so much,
Mike

Year: 2012
Memory: 12 GB
Graphics card: ATI Radeon HD 5770 1024 MB
Displays: 2 Apple LED Cinema Displays
Standard cables and adapters
Mac OS X: 10.9.1

When I open my photos app on my brand new iPhone 4S it's just a black screen. Why is this happening? Can someone please help?

The picture app won't open and when it does it's just a black screen. I have pictures saved buy I can't view them. Please help.

Try to Reset your device.
Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first).
Web links to the user guide came with the iPhone.
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
You can also download it as a free iBook.

How can I get the iPhone icon to show on the iTunes screen. I want to check some music for loading into the phone, can't locate the phone icon.

I always have trouble moving music from my MacPro to my phone. The phone icon doesn't show on the iTunes screen where it's supposed to. I may be missing some setup step that makes the phone show there. Any clues?

Plug the cable into the iPhone and into a USB port directly on your computer, not a USB hub. Also make sure that you have the latest version of iTunes.

ITunes screensaver shows only a black screen

After a couple of power outages at home, itunes screensaver just shows a black screen.
Love this screensaver and the play option and really miss it.
Mac pro Lion 10.7.2
Any tips on repair options?

Go to settings, then safari, then go to block cookies and then select third party. You should be able to see iTunes store again. Good luck.

MMS pictures show up as black screen. How do I resolve this?

When I receive mms messages I can only see the small icon of the picture, and when I tap to enlarge the picture it shows up as a black screen. I've tried exiting the message app, turning off my phone... any suggestions to fix this problem?

You are going to need to replace the hard drive. Give us the model of your laptop and we can link you to a picture manual showing how to do it. Very easy. The issue is going to be restoring the software, but post back and we can help with that, too. If you are under warranty HP will replace the drive for you.

HT4623 i updated my ipad 2 with ios 702 today and it has crashed only showing me a black screen with the itunes logo and a charging cable diagram on it. wont turn on at all, any help appreciated?

I updated my ipad 2 today with ios 702 and now my ipad has crashed only showing a itunes logo and a charging cable pidtogram on a black screen, wont turn on. Any help appreciated?

iPad is in Recovery mode.
Hold the Power button and Home button at the same time, keep holding, when you see the white apple logo appear and then let both go. Let it start.

Videos show up as black screen on burned blu-ray

I've just created a blu-ray project with about 20 timelines. I created an 35GB ISO file which I burned to a dual layer BD-R disc. Everything seems to work fine when I play it back on a blu-ray player except for 6 videos/timelines. They play as a black screen and it seems to freeze up the player for a few seconds as I can't press the menu button to get back to the menu for a while. All the files were created in Media Encoder with the exact same settings, so I don't think it's a compression settings problem. All the files are different formats so I know it's not a format issue -- the black screen videos are 1080i, 1080p, and 480i, and the videos that work are 1080p, 1080i, 480i, and 720p. I'm recompressing the offending videos at the moment hoping that something went wrong there, but between that, building the project, and burning, a new disc won't be ready for a few hours. Does anyone have any advice in the meantime?
On a related note, I've recently started getting an internal error 11 on some of builds, but I don't remember what file it was having trouble finding.

The navigation is a simple list with buttons, each one linking to a single timeline. All timelines except for one have only a single audio and video asset. The videos themselves are an assortment of formats, 480i, 720p, 1080i, 1080p, but the ones showing up as black are not a single format, so that can't be the issue. All were compressed in Media Encoder with the default Blu-ray H264 setting (I also checked render maximum depth and use maximum render quailty on them all). The original sources are quicktime reference files from Avid Media Composer. Encore says that none of the files need to be transcoded for blu-ray, and they all play in Encore's preview.
I've been creating a BD disc image so far. I did try to create a BD folder, but that was when I was getting the error 11.
Thanks for any help...

My iphone 5 sometimes shows up a black screen

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