My iphone 5 speakers just quit working in the middle of a phone call.

My Iphone 5 speaker just quit in the middle of a phone call. checked the mute switch, settings, and did soft reset no luck. Then did a new phone software load, and put my songs and photos back on, still no sound. Some folks said it was 6.1.4 software problem, hold out for fix, Verizon is sending new phone....dont want to give up the phone i bought for refurb if its just software. Some forums say its defective sound module in Iphone 5, can be replaced with new sound module. how do i know and what should i do?

If no change after restoring the iPhone with iTunes as a new iPhone or not from the backup, it is not a software or iOS problem or every iPhone running iOS 6.1.4 would have the same problem.
An exchange under warranty will be a new or refurbished iPhone with no way to tell the difference.

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OK, let's try a reset.
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I bought iphone 4 a couple of weeks ago in Sweden. It was working fine until yesterday, and then suddenly speakers stopped working. I couldn't hear any ring or alarm (no sound) and it does work if earphones plug in. I checked all the settings(of course, phone's switch was not in silent mode). However, calls work fine (i could sense the call by vibration though). I completely, reset the settings to factory using iTunes, but it doesn't help. I don't understand the problem? any suggestions ??

I'm having the same problem! The speakers just stop working. Sometimes I get sound again, but it lasts for about 10 minutes before it goes out again. Is there any other quick fix solution?
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My reset/sleep button on my iPhone 4 has just stopped working, how can I fix this??

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Hi Hamish1P,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like an app you installed is not working. I would recommend that you read this article, it may be able to help the issue.
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Hi,
Try the following.
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http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55036.exe
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When complete, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
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Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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Morning dalebird,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
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Booked into the Genius Bar at the Apple store in the Manchester Arnedale shopping centre and arrived on time today.
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My iPhone's speakers don't work when I play music or the sounds of apps, but if I get a call they work. What can I do?
Some people told me they can change my phone because it's a hardware problem, but I bought at USA, I live Peru. thanks

The iPhone includes a single speaker.
If no change after restoring the iPhone with iTunes - especially after restoring as a new iPhone or not from the backup, the iPhone has a hardware problem.
The iPhone includes a one year warranty and for an iPhone purchased in the U.S., the warranty will be honored in the U.S. only.

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My iphone 5 speakers just quit working in the middle of a phone call.

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