My iphone 5 stopped working. I only see a thin white line on the screen
My iphone stopped working. I can only see a thing white line on the screen and the screen does not respond at all although turning the phone on vibrate makes it vibrate. The screen has been cracked for some time but has worked fine until today.
Thanks for any help.
Hi susiesunshine,
Welcome to Apple Support Communities.
It sounds like the screen on your iPhone is cracked and it's only displaying a white line. This generally means that the iPhone needs to be sent in for service, see the articles below for more information about the service suggestion and repair pricing.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Display shows a white screen
Try turning iPhone off and then on again.
If the iPhone will not turn off, try to reset it.
If that doesn't work, try restoring the device.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone Screen Damage Repair - Apple Support
http://www.apple.com/support/iphone/repair/screen-damage/
I hope this helps.
-Jason
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Yeah, sad to hear of your accident:
If you dropped it on concrete- that is the hardest material and chance of damage goes up tremedously. Actually you are fortunate not to have mobile insurance because then you have to trust your insurance provider to provide you with a quality replacement or repair.
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So yeah!! Any one can tell what should I do now? Should i open the case of the iphone and tweek the lcd cables back in place?
All they were asking is if someone could tell them what was wrong with it.......It sounds like your inner LCD screen cracked. I had the same problem. Mine was out of warrenty though so I actually bought the part off of Ebay and replaced it myself. The front screen and inner LCD are connected so you have to buy them the same way to fix it. It was like $28 and came with the tools. Just FYI. Obviously if you are in warrenty....have apple fix it.
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Im am using Windows 7 ,I log onto to itunes and connect my Iphone.When my iphone tries to sync it gives an error message "itunes has stopped working" - this only happens when i connect my iphone and it tries to sync - help please
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With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
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Frozen or unresponsive iPad
Resolve these most common issues:
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http://www.apple.com/support/ipad/assistant/ipad/
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http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
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http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
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http://support.apple.com/kb/TS3281
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http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
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http://tinyurl.com/om6rd6u
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Cheers, Tom -
After installing Maverick on my macbook pro, imessage on my ipad and Iphone stopped working properly.
What I get is a RED exclamation and "Not Delivered". It happens even if i resend it over and over.
I have made sure that the 3 devices all have the same settins in iMessage.
I have made sure to try doing it from the same network and from the cell provider network.
I have tried rebooting all three devices.
The only way to get it to work on my iphone and iPad is to dissable it in Mavericks on my MacBook Pro.
Is this a "feature" of the new OS?Hi,
On the iOS devices remove the Apple ID.
Set the device in to Airplane Mode (this breaks with the server)
Start with the iPhone to add back the Apple ID - only after you see the iPhone Number is Verified.
The Restart the Mac Version
Accept the pops ups that state what the iPhone is using.
Do same on iPad.
8:31 pm Wednesday; April 2, 2014
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
After installing iOS 7 camera stopped working normally. I can't take pictures with the back camera only the front camera. All was good before the update. Please fix this bug.
Hi Midnightbrat,
Welcome to the Support Communities!
The troubleshooting steps for the camera on the iPad are similar to the iPhone: I've highlighted the pertinent steps below:
Hardware troubleshooting
http://support.apple.com/kb/ts2802
Camera
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tapping Settings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Third-party cases can interfere with the autofocus/exposure feature and the flash; try removing the case if you have image-quality issues with photos.
Try turning the iPad off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try switching between the front and the back cameras to verify if the issue persists on both.
I hope this information helps ....
Have a great day!
- Judy -
In my IPAD or IPhone 4S I can only see the first 12 photos for facebook albums
In my IPAD or IPhone 4S I can only see the first 12 photos for facebook albums
Hello there, bagsb29.
The following Knowledge Base article offers up some great information on troubleshooting apps downloaded to your iOS device that aren't working as expected:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/TS1702
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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