My iphone 5 stopped working, it won't turn on, and i tried charge it yesterday and today
My iphone 5 stopped working it won't turn on, and i tried charge it yesterday and today
Hey raphaccarvalho
If your iPhone is not powering on, then check out the article below to see if you can get it to power back on. You will want to start at step 3 to try and reset it by holding the Sleep/Wake button and Home button for about 10 seconds and see if the Apple Logo comes up.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
Regards,
-Norm G.
Similar Messages
-
My iPhone 5c. Won't turn on. It was charging last night. But screen is blank this morning.
See Here for > Frozen or unresponsive iPhone
Try this First... No Data will be Lost..
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
IPhone stopped working. Won't turn on or charge. Stuck in recovery...
Hello. I need some help with my iPhone... Please help.
Here is my problem:
The other day I dropped my phone during a call. After picking it up, I looked at the screen and saw that the call ended, and then the screen went black. I have been unable to turn the phone back on since. There is no physical damage seen on the exterior. The phone does not respond when plugged into a wall charger. It does not respond to a simple reset (holding home and power). It only responds when connected to iTunes.
When plugged into the computer (Windows Vista machine), iTunes states "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." I then click restore, and it goes through the process. The screen on the iPhone goes white for a few seconds, then shows the Apple logo - while iTunes is "Preparing the iPhone for restore." After a bit more, a progress bar shows up along with the Apple logo - while iTunes is "Restoring iPhone Software". The "restoring" process completes, showing approx 33% on the iPhone status bar, then iTunes shows "Verifying iPhone software". This completes, showing approx 60% on the iPhone status bar, then iTunes shows "Verifying iPhone restore." The iPhone status bar gets to about 66% and this is where it stops... iTunes never gets past the "Verifying iPhone restore" stage.
I have left this on overnight, as well as tried process many many times over the course of 4 days. After reading various posts around the web, I have tried "Clearing the sync history" in iTunes, and manually deleting the files from these folders: 'AppData/Roaming/Apple Computer/iTunes/Device Support/' 'AppData/Roaming/Apple Computer/iTunes/iPhone Updater Logs/' and 'AppData/Roaming/Apple Computer/iTunes/iPod Updater Logs/'. I have also tried holding shift while clicking restore, and manually selecting the newest firmware.. I have tried with the SIM card in/out. No matter what, I still get the same results - stuck at "Verifying iPhone restore..."
I am not sure what else to try, short of going to an Apple Store. My phone is 1 year and 3 months old, so it is out of warranty. Will taking it to Apple even help? Or will I have to purchase a replacement? ($199!) ... Because it shut off after being dropped, is there possible internal damage? If so, can this possibly be repaired? And what may the problem be? Any help or advice would be greatly appreciated.
Thanks in advance.I believe your only option is making an appointment at an Apple store if there is one nearby where it can be determined if your iPhone can be restored with iTunes there.
If not, more than likely there is a hardware problem with no way to know what the problem is without being diagnostically tested.
Apple doesn't offer a menu of repair services for the iPhone except for replacing the battery for an iPhone that is no longer under warranty. Apple offers an out of warranty or not covered under the warranty "repair" price, which pays for an exchange at a discounted price off the full retail sales price ($199 plus tax) which doesn't require signing a new two year contract with AT&T. -
My 13" macbook just stopped working. When you turn it on you get a white screen and hear a repetitive clicking sound on the left side. Is this the hard drive? Any suggestions on replacement drives?
ThanksPut your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is, then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions. After repairing use Startup Disk from the same menu to choose your hard drive for restarting from your hard drive.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead. -
screen is off and black. Won't turn on. trief charging but still won't work. its like it's dead but it was fully charged when it just turned off.
Try a reboot press & hold down power button & menu button hold both down and wait for
the Apple Logo this may take upto 20 seconds then see if iPhones comes on
if not take to Apple store.
bsydd uk -
My Iphone 5 just stopped working. Won't even pick up a battery charge.
My Iphone 5 just stopped working. There is no damage to it and now it won't even hold a charge. What do I do?
Depending on the age and use of the phone, you might need a new battery. Visit an Authorized Appel Service Provider or Apple Store to check the battery.
Apple Support can also do that for you.
iPhone - Contact Support - Apple Support -
Mini Ipad stopped working. Won't turn on???
New Mini Ipad stopped workong. Screen when to black. Won't turn on. Help.....
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
My Ipod has stopped working properly since the laptop shut down during synching.
My ipod is being slower and wont show any music. when I go into general settings it says the music and videos are loading..
It wont let me into settings all of the time either.
My applications and games have become slow or unresponsive.
The ipod keeps resetting itself, I have tried resetting it to no avail.
I tried plugging it into itunes but it freezes itunes and wont show up on my computer.
When I switch off the ipod it shows a spinning wheel until the battery dies, which could be nearly 2 hours!!
does anyone have any advice as to what to do?
currently ive reset it - nothing has happened
ive let the battery drain itself then recharged it to see if that would make a difference - no difference
Help ASAP neededTry restoring the iPod via iTunes. First from backup and if problem persists, restore to factory defaults/new iPod.
If still problem make an appointment at the Genius Bar of an Apple store. If your iPod is with in the one-year warrranty, not abused and defective Apple will replace it. -
ipod 5 charger isn't working after updating to ios8
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try another cable. iOS 8 seem to make the iPod more sensitive to marginal cables.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Hi there,
Can someone please help. My IPhoneS stopped working right after I did the latest update which was yesterday. Now, the phone does not work at all. When turned on, the screen shows a picture of USB cable pointing to the ITunes logo. I have tried just about everything, and cannot get it working. It's like it is frozon. My ITunes does not recognize my device. Cannot dial out either. I desperately need to get it working. Can someone please help me.
Thanking you in advance for your help. :-)The update did not do anything.
AT&T cannot and will not do anything, they do not provide support for iPhones, Apple does.
The issue is not with the iPhone or iOS if you've reset network settings and tried forgetting the Wi-Fi Network, it is specific to the network.
Check the settings on the router, try disabling the security settings first... that will clarify the issue is not with the device but rather the Network. -
My iPod just stopped working, it won't even turn on ... what should I do?
My iPod just stopped working, it won't even turn on ... what should I do?
i book has froze,
following these steps and the ipod should reboot.
1>press and hold both power and home buttons up to 30sec till the apple logo shows let go of both buttons.
2>let ipod reboot.
3>once it reboots press and hold the power button and slide to turn off.
4>give it 30sec's and turn back on.
5>connect to computer and sync
hope this helps -
I have an iPad 2 that just stopped working...no display...won't turn on...tried to sync to iTunes and couldn't because I need to put in my passcode. There is no display, so can't do this. Am dead in the water. Does anyone have ideas to solve this issue?
Try force iPad into Recovery Mode. Follow step 1 to 6 very closely.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times. -
My iPhone stopped working just like that and i cannot turn it on again
my iPhone stopped working just like that and i cannot turn it on again
If you've tried a hard reset, etc. and you now suspect a failure with the device, you may want to walk it into the nearest Apple Store and ask for assistance there.
-
My IPhone 4 won't turn on , I have tried holding the power button , the home button for 20 secs and it won't work , tried putting it into DFU mode and nothings happened , last night I updated it to 6.0.1 since then it hasn' t turned on , what should I do?
I suggest charging it for several hours, then trying again.
-
My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred and won't work, the software is up to date, it just automatically switched itself off and when I try to turn it on, it shows the White background with the apple logo asif it's going to turn itself on but then switches off after a couple of seconds, what can I do? ive already taken it to a shop and he's looked at it, but said he can't fix it, thanks.
Visit an Authorized Apple Service Provider or Apple Store to get it checked. If they can't fix this, you'll have to pay the Out-Of-Warranty-Service fee to get a new replacement for a reduced price:
Out-of-warranty repair service
If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions
Model
Out-of-warranty service fee
Battery service*
iPhone 6 Plus
$329
$79
*available only if battery
fails Apple’s diagnostic test
iPhone 6
$299
iPhone 5s, iPhone 5c, iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS, iPhone 3G,
Original iPhone
$149
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
copied from Service Answer Center - iPhone
Maybe you are looking for
-
How can I change the ownership of a report in BW?
I am trying to create a role and save a query in it but the query belongs to someone else. When I try to save the query in the folder, I cannot, but when she tries, it works fine. Does it have anything to do with the ownership since she was the one w
-
Brand new imac 27" keeps crashing. I'm running 10.9.2 with all software up to date. It will crash on file tranfers to/from/between external drives, web browsing, word processing, video editing, and even while idling. It used to crash every 15 minu
-
Cannot save file in word for mac 2011
When I tried to save a word file, the system keep telling me "this file is being used by another program, please save again" then the file name turned into something like "Word Work File L_230232796.tmp" and I have to choose another name for the
-
First Mac: iMac G5 or Powermac G5
Hi, After using windows for 5 years I have decided to purchase my first mac, as it is my first, and I dont know much about them I wanted a reletively cheap option and the iMac G5 and the Powermac G5 caught my eye, after buying these I am getting a Po
-
Posting run for future period requested
Dear Team, While taking depreciation run for company code in AFAB system is generating the error message "Posting run for future period requested (check entry)" SAP error AA697 please help to reslove the issue. Regards, MAhendra