My iphone 5 suddenly stopped charging. It's not working on any of my charging devices or with the apple charger
Just yesterday my IPhone 5 stopped charging. It won't charge on any of my docks, nor from the computer or from the charger that comes with the phone. Anyone have this problem and know what to do to fix it. I don't want to upgrade to the IPhone 6, I like my Iphone 5.
Hey Fran0417,
I understand your iPhone is not charging no matter what you connect it to. You have tried different charging sources. To further isolate, have you tried more than one cable?
Going further, please check out this article
If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
If the battery doesn’t charge
If the battery doesn’t charge, unplug your device and try these steps:
Look at the connector at the bottom of your device and make sure it’s free of debris.
If you're using a USB power adapter, make sure it's plugged in all the way and the power outlet is working. If you're connecting to a computer, make sure it's on and can charge your device. To charge an iPad, you might need to use a USB power adapter and plug into a power outlet.
Try a different USB cable, USB power adapter, or USB port.
If everything seems to be working, reconnect your device and wait for 30 minutes.
If your device still doesn’t charge, try to restart it while it's connected to power. If you can't restart, reset your device.
If that doesn't help, continue with the article to the end.
Regards,
Nubz
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If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
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By a reset, I assume you meaning pressing and holding both the Select (Center) and Menu buttons (or Volume Down and Sleep/Wake buttons on the 6G Nano) long enough for the Apple logo to appear?
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Putting iPod into Disk Mode
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Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
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c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
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Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
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Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
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Step 12
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Just upgraded my iPad to IOS5 and when the download was completed, a window said that there was an error and it could not restore. Now I have a black screen with the Apple logo and the circle lines. None of the buttons respond. Help, please!!
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. Maybe this will let the iPad reboot and then you may need to restore again but see if this helps to start the iPad first.
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You can make an appointment at the genius bar and have it looked at.
If you are very very lucky, it is still under warranty and it wasn't opened or otherwise tampered with before you bought it. In which case, Apple will replace it under warranty.
If it's not under warranty, they will replace it for $199.
If it has been opened or tampered with, they won't touch it. -
when traveling in Europe, Im thinking of using a power converter with my apple charger(110-240) to make sure i dont burn out my ipad mini or iphone 5.
will that work?It is not necessary
Apple power supplies are made to use from 110 to 230 volts without any converter required
You will need adapters to get the pins to fit the wall sockets but that is it
Allan -
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You might want to try asking in the correct forum. This forum is for iPhones being used in an enterprise environment.
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I phone cable is not detecting on any of my laptop ports or on the external charger
Hi,
I bought my I phone 5 around 3 months back and it was perfect till it stopped charging and as a result the cable is not being detected on my laptop or the external charger... Any suggestions?Either the cable is bad and needs to be replaced, or there is a problem with the iPhone.
Do you have access to another cable that is known good - used by a friend, family member, neighbor, or someone you work with to rule in or out a problem with the existing cable?
If determined to be a problem with the existing cable, all package contents included with the iPhone are under the iPhone's one year warranty. -
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See - [https://support.mozilla.com/en-US/kb/Firefox%20hangs#w_firefox-hangs-when-you-quit-it Firefox hangs when you close it]
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Dear Sirs,
How can I stop Firefox from incessantly interrupting my work by trying to install an update that is incompatible with the Google toolbar which I depend on. Not knowing any better, I trustingly allowed the installation the first time the update notice appeared. It crippled my Internet routines. The toolbars did not work and the bookmarks as well as all the history entries were lost, I have had to reinstall my previous Firefox 4.0.1 and start all over again.Hi chib60,
Sorry you are having so much trouble.
Dealing with your last comment first ''"Copy and paste the information from Help > Troubleshooting Information." Why? How? This is ridiculous info - it has no logic or sense to it like most of your advice. ''
If you look to the right you will see a link for 'more system details' that is where such troubleshooting information appears, and it can sometime be helpful.
I am using firefox on a couple of old XPs without problems. Obviously crashing is not expected behaviour, but please try to think of firefox as two separate parts the basic browser and all the additional software as addons and plugins.
It may be rather unrewarding trying to track down the cause of a crash using crash information, the best way forward is probably to start using it in[[safe mode]] and with no plugins installed.
* see also [[basic troubleshooting]]
If firefox is recommended by your university, why not try it out on one of their computers, presumably it is installed on the university computers available in the library etc, that should at least convince you that it does work.
I hope the problem is not malware, but if it is all the personal computers you try, a possibility that can not be discounted is that it is some form of malware affecting those computers.
Have you tried Internet Explorer, that will be installed on your XP by default I imagine, does that work ? -
I recently purchased refurbished Apple TV to save few bucks, but I spend more than what I saved on refurbished one. I would suggest every one not to buy any refurbished product from Apple online store. The remote which come along with the unit is not working at all. I changed couple of batteries as I thought initially that the batteries may not be working but no success at all. I saved $14 on refurbished unit, but in total I have spend $10 to fix the issue but still it hasn't been fixed yet. I have taken an appointment for yesterday at Toronto Eaton center Apple store and again it will cost me atleast $25 again ($15 for parking and $10 for gas as I have to drive from Hamilton).
Does any one else have the same issue like this?Amol Soni wrote:
As I said, I tried everything what the manual says, but hard luck. I have taken an appointment for today, lets see what happens.
Also there is no activity on unit when I use the remote. The unit is stuck on the first page itself where we have to choose the language. The unit seems to be fine to me but the real problem is remote does'nt have activity. The IR is not responding while pressing any of the button.
Good luck with your appointment.
Not much consolation but even new products can have issues and might need a trip to a store to return/replace.
The reason i asked about the LED on the AppleTV is that occasionally it thinks it's paired with a specific remote and ignores others - the unpair keypress I described is quick and free.
AC
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