My iphone 5 touch screen seems to have a mind of its own. Please help

My iphone 5 touch screen seems to have a mind of it's own. Whilst I am trying to type a text message it will quite often whilst i'm tapping on letters, typr different letters, or open up the edit messages to select and delete messages.
The screen can quite often take up to 5 attempts to use the home button when the phone it locked to bring up the swipe to unlock, and even then sometimes it will take 4 or more attempts to swpie to unlock.
Most recently I was on FB chatting and whilst typing, the letters were all coming out completely wrong, and then it was taking me into completely different screens, screens that whilst i'm tapping letters at the bottom on the screen, i'd have to ne touching a button at the top of the screem to actualy get into - yet my phone is doing it on it's own.
It has even whilst sittig next to me on the bed, scrolled from my "home page" to the next page over ???
i have spoken to Telstra who suggested a network restore, this did nothing. They suggested doing a back up, the a complete restore, which I am hesistant in doing as I have a fear of losing everything on my phone esxpecially my contacts, despite having done a back up.
Any help or suggestions would be greatly appreciated.

Restart your iPhone...
Hold down the sleep / wake button until you see the red slider then swipe to power off. Then hold down the sleep / wake button until you see the Apple logo.
Try the keyboard. If that doesn't help, try force quitting the app you are using when the keyboard becomes unusable.
Press and hold the On/Off Sleep/Wake button for a few seconds until a red slider appears, then press and hold the Home button until the app quits.
- by Carolyn Samit at https://discussions.apple.com/message/15925770#15925770

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