My iPhone 5 video sound doesn't work

I open up a video and the sound then works for a few seconds then it just stops. Any suggestions on how I could fix this or why it's happening

Hello Cricket97,
I found a resource that may be able to help with the issue you are experiencing in our iPhone Troubleshooting Assistant found here:
http://www.apple.com/support/iphone/assistant/phone/
That first step is the one that I think will resolve the issue:
Restart iPhone
To restart iPhone, first turn iPhone off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPhone will turn off after a few moments.
Next, turn iPhone on by pressing and holding the Sleep/Wake button until the Apple logo appears.
Is iPhone not responding? To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.
If your device does not turn on or displays a red battery icon, try recharging next.
Take care,
Sterling 

Similar Messages

  • My iphone 5c the sound doesn't work only with earphone.

    my iphone 5c the sound doesn't work it works only with earphone.

    Hi there lavodette,
    You may find the troubleshooting steps in the article below helpful.
    iPhone: No sound or distorted sound from speaker
    http://support.apple.com/kb/ts5180
    -Griff W. 

  • When I plug in headphones into my iphone 4 the sound doesn't work.

    My headphones work fine on other devices, they aren't broken. The sound works WITHOUT headphones and on speaker. My phone isn't on silent either. I also don't want to reset my phone because I have apps I can't fully restore and my icloud is also messed up. So if anyone can help me solve my problem without me having to reset my iphone that would be really helpful.

    Hello Pinktunafish,
    Thanks for using Apple Support Communities.
    Please follow the troubleshooting in the article below for this issue you're experiencing with your headphones and iPhone:
    No sound through stereo headset
    Inspect the headset jack for debris and clean if necessary.
    Connect the headset and make sure the connector is pushed in all the way.
    Check the volume setting. Adjust the volume by pressing the volume up and down button on the left side of the iPhone.
    If you are trying to listen to music and cannot hear any audio, make sure that the music on iPhone is not paused. Try squeezing the headset microphone to resume playback. Additionally, from the Home screen you can choose iPod > Now Playing, then tap Play.
    Make sure the latest version of iTunes is installed on the computer that you are syncing the iPhone with (songs purchased from the iTunes Store using earlier versions of iTunes won't play).
    Try another Apple headset (some third-party headsets require an adapter to be used with original iPhone).
    Try a different song or video.
    Check to see if the iPhone alert sounds or other iPhone sound effects exhibit the same audio issues.
    Disconnect the headset from the iPhone and see if sound comes from the built-in speaker.
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Take care,
    Alex H.

  • In my wife's window, the sound works, when I switch over to my window the sound doesn't work.  I noticed the problem when I went to a YouTube video.  How do I correct this?

    In my wife's window, the sound works, when I switch over to my window the sound doesn't work.  I noticed the problem when I went to a YouTube video.  How do I correct this?

    Hello Kiira Doon,
    The troubleshooting steps detailed below may help get your iPhone's display to function.
    Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
    Try turning iPhone off and then on again.
    While connected to the iPhone charger, try to reset the iPhone.
    If the low-battery screen appears, charge the iPhone.
    My issue is still not resolved. What do I do next?Contact Apple Support.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Cheers,
    Allen

  • The sound doesn´t work for games, videos and music,

    the sound doesn´t work for games, videos and music, but it works if use my hearphones

    Hi mellidani,
    If you are having speaker issues with your iPhone, you may find the following article helpful:
    iPhone: No sound or distorted sound from speaker
    http://support.apple.com/kb/ts5180
    Regards,
    - Brenden

  • Video call doesn't work on iphone 6 iOS 8.1.3

    I have a iphone 6 with iOS 8.1.3, updated skype to version 5.10, all functions works fine but video call. the icon of video call doesn't respond (it stays blue when you click it), camera was turned on in setting also under privacy, I can use camera to take my photo for screen photo, that means the camera was setting correctly, but only video call doesn't work, can anyone help? Thanks a lot in advance.

    Try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose any data by resetting, but it can cure some glitches.
    If this does not help, setting it up as new device would be the next step:
    How to erase your iOS device and then set it up as a new device or restore it from backups

  • After upgrade my iphone 4 to IOS6, sound doesn't work correctly

    After upgrade my iphone 4 to IOS6, sound doesn't work correctly.
    During a phone call, there is no sound. But if I turn on the speaker, there is sound. itune works fine since it's on the speaker.

    Dear All
    i have done the same activity ( buy a new iphone 4 -> upgrade to ios5 - > configure email) with success-
    than when i start to move the contacts from old mobile to iphone (using the microsim) i receive the same crash
    in disgnosis e use i saw 2 dump with this title 'latestCrash-Preferences.plist and LatestCrash.plist. in each file the date is the same and i read:
    Exception Tyle: EXC_CRASH (SIGABRT)
    Exception code: 0x00000000, 0x00000000
    Chrashed Thread: 6
    in thread 6: name: Dispatch queue:
    com.apple.addressBookUI.ContactsSettingPlugin
    and thaan a lot of data.
    Have you any idea?
    thank in advance
    Fabio

  • When I rec videos with iPhone 5 the sound doesn't exist but only a annoying noise..WHY?!

    Suddenly now when I rec videos with iPhone 5 the sound doesn't exist but only a annoying noise..WHY?!

    Only songs that are physically stored on the iOS device can be deleted with a swipe. Songs that have been listened to, and are in the temporary cache, apparently can not be deleted with a swipe. The easiest way to get rid of these songs is to go to Settings > General > Usage, tap Music (you may need to scroll down in the list), swipe across "all music" then tap the delete button. This will delete ALL music on the device.
    Also, iCloud and iTunes Match are not the same service.

  • My iphone 3g sound doesn't work but goes on and off when i'm using headset,

    my iphone 3g sound doesn't work but when i plug in headset, the headset sound goes on and off. I think the speaker has a problem or touches but why does the headset not work but goes off randomly?Pls help me out

    my iphone 3g sound doesn't work but when i plug in headset, the headset sound goes on and off. I think the speaker has a problem or touches but why does the headset not work but goes off randomly?Pls help me out

  • Video audio doesn't work

    video audio doesn't work
    video runs but no sound
    please help

    ITunes uses Quick Time to convert. Quick Time cannot convert MPEg (Muxed) Files. Read this:
    Quick Time: Using MPEG 1 and MPEG 2 Files:
    http://docs.info.apple.com/article.html?artnum=61608
    Again:
    It is not possible to export the audio portion of a muxed MPEG-1 or MPEG-2 audio/video stream using QuickTime.

  • Sound doesn't work(only in firefox). why? sound doesn't work(only in firefox). why? (adobe flash player doesn't work even thought it's installed)

    sound doesn't work (only in firefox). adobe flash player doesn't work correctly, thought it's installed. can't solve the problem. i need Sound.
    == This happened ==
    Every time Firefox opened
    == don't know

    What does the Adobe test page say?
    http://www.adobe.com/software/flash/about/
    Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
    If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
    You can use "Disable all add-ons" on the ''Safe mode'' start window.
    You have to close and restart Firefox after each change via "File > Exit" (on Mac: "Firefox > Quit")
    See also [[No sound in Firefox]] and [[Video or audio does not play]]

  • After update my iPad 2 with IOS 6.0.1 the botton mute and sound + doesn't work...any solution for this??? Thanks

    After update my iPad 2 with IOS 6.0.1 the botton mute and sound + doesn't work...any solution for this??? Thanks

    There are numerous reports of this issue happening on iPhones. It may be a glitch that will need a new update. Some find that a full shut-down and restart fixes that problem, but not always.

  • Mplyer sound doesn't work, instead amarok's sond work !!!

    hi everyone, the problem is that mplayer's sound doesn't work.
    the sound with Amarok and Firefox(e.g youtube) works, but with mpalyer no !!!
    i've posted some commands:
    thanks
    /etc/mplayer/
    codecs.conf   example.conf  input.conf
    /etc/mplayer/example.conf
    # MPlayer configuration file
    # Configuration files are read system-wide from /usr/local/etc/mplayer.conf
    # and per-user from ~/.mplayer/config, where per-user settings override
    # system-wide settings, all of which are overrriden by the command line.
    # The configuration file settings are the same as the command line
    # options without the preceding '-'.
    # See the CONFIGURATION FILES section in the man page
    # for a detailed description of the syntax.
    # Profiles should be placed at the bottom of the configuration file to ensure
    # that settings wanted as defaults are not restricted to specific profiles.
    # video settings #
    # Specify default video driver (see -vo help for a list).
    #vo=xv
    # Use SDL video with the aalib subdriver by default.
    #vo = sdl:aalib
    # FBdev driver:
    # mode to use (read from fb.modes)
    #fbmode = 640x480-120
    # location of the fb.modes file
    #fbmodeconfig = /etc/fb.modes
    # Specify your monitor timings for the vesa and fbdev video output drivers.
    # See /etc/X11/XF86Config for timings. Be careful; if you specify settings
    # that exceed the capabilities of your monitor, you may damage it.
    # horizontal frequency range (k stands for 1000)
    #monitor-hfreq = 31.5k-50k,70k
    # vertical frequency range
    #monitor-vfreq = 50-90
    # dotclock (or pixelclock) range (m stands for 1000000)
    #monitor-dotclock = 30M-300M
    # Start in fullscreen mode by default.
    #fs=yes
    # Change to a different videomode when going fullscreen.
    #vm=yes
    # Override the autodetected color depth, may need 'vm=yes' as well.
    #bpp=0
    # Enable software scaling (powerful CPU needed) for video output
    # drivers that do not support hardware scaling.
    #zoom=yes
    # standard monitor size, with square pixels
    #monitoraspect=4:3
    # Use this for a widescreen monitor, non-square pixels.
    #monitoraspect=16:9
    # Keep the player window on top of all other windows.
    #ontop=yes
    # audio settings #
    # Specify default audio driver (see -ao help for a list).
    #ao=oss
    # Use SDL audio driver with the esd subdriver by default.
    #ao = sdl:esd
    # Specify the mixer device.
    #mixer = /dev/mixer
    # Resample the sound to 44100Hz with the lavcresample audio filter.
    #af=lavcresample=44100
    # Output audio to S/PDIF
    #ao=alsa:device=spdif
    #ac=hwac3,hwdts,hwmpa,
    # other settings #
    # Pretend to be Window Media Player.
    # Fixes playback when playlist and media file use the same URL.
    #user-agent=NSPlayer/4.1.0.3856
    # Pretend to be Quicktime
    # Fixes playback for apple.com/trailers redirects
    #user-agent="QuickTime"
    # Pretend to be Realplayer SP
    # Fixes playback for some video streaming sites
    #user-agent=RMA/1.0
    # Pretend to have lots of bandwidth
    # Speeds up realmedia rtsp:// streams
    #bandwidth=2000000
    # Pretend to be Winamp
    # Fixes playback of some NSV streams
    #user-agent="Winamp NSV Player/5.12 (ultravox/2.0)"
    # Drop frames to preserve audio/video sync.
    #framedrop = yes
    # Specify your preferred skin here (skins are searched for in
    # /usr/local/share/mplayer/skins/<name> and ~/.mplayer/skins/<name>).
    #skin = Abyss
    # Resample the font alphamap.
    # 0 plain white fonts
    # 0.75 very narrow black outline (default)
    # 1 narrow black outline
    # 10 bold black outline
    #ffactor = 0.75
    # cache settings
    # Use 8MB input cache by default.
    #cache = 8192
    # Prefill 20% of the cache before starting playback.
    #cache-min = 20.0
    # Prefill 50% of the cache before restarting playback after the cache emptied.
    #cache-seek-min = 50
    # DVD: Display English subtitles if available.
    #slang = en
    # DVD: Play English audio tracks if available.
    #alang = en
    # Profiles #
    # The options declared as part of profiles override global default settings,
    # but only take effect when the profile is active.
    [protocol.dvdnav]
    #vc=ffmpeg12,
    #mouse-movements=yes
    #nocache=yes
    #[vo.vdpau]
    #vc=ffmpeg12vdpau,ffwmv3vdpau,ffvc1vdpau,ffh264vdpau,ffodivxvdpau,
    # Most video filters do not work with vdpau.
    #vf-clr=yes
    # OSD progress bar vertical alignment
    #progbar-align=50
    # You can also include other configuration files.
    #include = /path/to/the/file/you/want/to/include
    ~/.mplayer/config
    # Write your default config options here!
    # [default] viene applicata a ogni file
    [default]
    # usa il server grafico X come video output
    vo=xv
    # usa alsa per l'audio output
    ao=alsa
    # ao=oss # Use OSS4
    # decodifica multithreaded H264/MPEG-1/2 (valido: 1-8)
    lavdopts=threads=2
    # impostare il canale audio preferito (in questo esempio il numero sei)
    channels = 6
    # scala i sottotitoli al 3% della dimensione dello schermo
    subfont-text-scale = 3
    # non usa fontconfig
    nofontconfig = 1
    # aggiunge bordi neri ai filmati che non hanno lo stesso aspetto di forma dello schermo
    # per wide screen monitors
    vf-add=expand=::::1:16/9:16
    # per non wide screen traditional monitors
    #vf-add=expand=::::1:4/3:16
    #profilo di up-mixing da due canali audio a sei canali
    # use -profile 2chto6ch to activate
    [2chto6ch]
    af-add=pan=6:1:0:.4:0:.6:2:0:1:0:.4:.6:2
    #profilo di down-mixing da sei canali audio a due canali
    # use -profile 6chto2ch to activate
    [6chto2ch]
    af-add=pan=2:0.7:0:0:0.7:0.5:0:0:0.5:0.6:0.6:0:0
    # Disabilita screensaver
    heartbeat-cmd="xscreensaver-command -deactivate &" # stop xscreensaver
    stop-xscreensaver="yes" # stop gnome-screensaver
    ls /etc/modprobe.d/
    alsa-base.conf  snd-hda-intel.conf
    etc/modprobe.d/alsa-base.conf
    options snd slots=snd_mia,snd_hda_intel
    options snd_mia index=1
    options snd_hda_intel index=0
    /etc/modprobe.d/snd-hda-intel.conf
    options snd-hda-intel model=auto
    cat /proc/asound/modules
    0 snd_hda_intel
    lsmod |grep snd
    snd_hda_codec_hdmi 30162 1
    snd_hda_codec_conexant 36759 1
    snd_hda_intel 37000 2
    snd_hda_codec 150305 3 snd_hda_codec_hdmi,snd_hda_codec_conexant,snd_hda_intel
    snd_hwdep 6340 1 snd_hda_codec
    snd_pcm 77645 3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel
    snd_page_alloc 7210 2 snd_pcm,snd_hda_intel
    snd_timer 18726 1 snd_pcm
    snd 59109 11 snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_hda_codec_conexant,snd_pcm,snd_hda_codec,snd_hda_intel
    soundcore 5450 1 snd

    Neburski wrote:
    ryanjacobs wrote:So, apparently, your system cannot find the ALSA output driver. I suggest that you use a different driver than ALSA.
    OP should first go through the wiki page of ALSA to ensure that his ALSA setup is working correctly. There aren't many sound setups that do not work under ALSA. If OP is relying on another sound setup then he should follow the appropriate wiki and tell us so.
    @otto88: It would also help if you would try to explain what your intentions were. I'm assuming you merely want to have sound working and not configure some fancy setup. In that case you should just stick to a basic setup and follow the wiki step by step (don't skip any line and if you don't understand something, you figure that out or you ask people, don't just ignore it).
    For instance I don't even have those /etc/modprobe.d/alsa-base.conf and /etc/modprobe.d/snd-hda-intel.conf even though I have 2 sound devices, while you seem to only have 1 sound device
    otto88 wrote:cat /proc/asound/modules
    0 snd_hda_intel
    So your /etc/modprobe.d/alsa-base.conf in that case is totally unnecessary, let alone that you don't even have the snd_mia module loaded so why do you even configure alsa to load it at index 1. You aren't supposed to simply copy and paste the configurations from the wiki. Those configurations are merely there to give you an idea on how to make your own configuration.
    When you have ensured that your sound is been set up correctly then you can start with the most basic mplayer configuration. You keep the /etc/mplayer/example.cong configuration file totally commented out (like you have atm) and your ~/.mplayer/config should only contain
    ao=alsa
    ok i just followed the wiki and your advices and doesn't work, yet
    mplayer -ao alsa /dati/Musica/StudyDue.mp3
    MPlayer SVN-r36498-snapshot-4.8.2 (C) 2000-2013 MPlayer Team
    206 audio & 433 video codecs
    mplayer: could not connect to socket
    mplayer: No such file or directory
    Failed to open LIRC support. You will not be able to use your remote control.
    Playing /dati/Musica/StudyDue.mp3.
    libavformat version 55.19.104 (internal)
    Audio only file format detected.
    Load subtitles in /dati/Musica/
    ==========================================================================
    Opening audio decoder: [mpg123] MPEG 1.0/2.0/2.5 layers I, II, III
    AUDIO: 22050 Hz, 2 ch, s16le, 32.0 kbit/4.54% (ratio: 4000->88200)
    Selected audio codec: [mpg123] afm: mpg123 (MPEG 1.0/2.0/2.5 layers I, II, III)
    ==========================================================================
    [AO_ALSA] Playback open error: No such file or directory
    Failed to initialize audio driver 'alsa'
    Could not open/initialize audio device -> no sound.
    Audio: no sound
    Video: no video
    Exiting... (End of file)

  • I'm having problems with facebook notifications.  The sound doesn't work but shows up in banner.  Any suggestions?  I've tried everything but restoring.  Is it a phone problem or an app problem?

    I am having a problem with facebook notifications.  The sound doesn't work but appears as a banner.  I've tried everything but restoring the phone.  Is this a phone problem or an app problem?  Has anybody experienced this problem and were they able to correct it? 

    1) This is because of software version 1.1. See this
    thread for some options as to how to go back to 1.0,
    which will correct the problem...
    http://discussions.apple.com/thread.jspa?threadID=3754
    59&tstart=0
    2) This tends to happen after videos. Give the iPod a
    minute or two to readjust. It should now be more
    accurate.
    3) This?
    iPod shows a folder icon with exclamation
    point
    4) Restore the iPod
    5) Try these...
    iPod Only Shows An Apple Logo and Will Not Start
    Up
    iPod Only Shows An Apple Logo
    I think 3,4, and 5 are related. Try the options I
    posted for each one.
    btabz
    I just noticed that one of the restore methods you posted was to put it into Disk Mode First rather than just use the resstore straight off, I Have tried that and seems to have solved the problem, If it has thank you. previously I have only tried just restoring it skipping this extra step. Hope my iPod stays healthy, if it doesnt its a warrenty job me thinks any way thanks again

  • The sound doesn'e work in apps viber, magick jack and skype

    when I try to make/answer a call in magic jack, skype or viber the sound doesn't work... i only can hear if I use the speaker mode... What should I do to fix it???

    Make sure the Ring/Silent switch isn't showing a red bar or dot.
    You can also try restarting or restoring the iPhone.

Maybe you are looking for

  • How to configure datasync proxy for a cluster

    Hi, I am in the process of configuring Portal on a cluster and can not get the sync server to syncronize the data with the managed server's repositories. I configured "SyncServer" as a managed server and deployed a separate webapp "datasyncproxy", wh

  • F110 Text for payment line items.

    Hi, Can any one help in this regard. How will the system capture the Texts for payment line items, I require this for ACH payment. Suppose  I paying to a employees, there may be so many payments like for eg: Payroll, Gas Bill, Reg Salary, Ins Prem, e

  • Boot Camp - Snow Leopard MAJOR ISSUE

    Ok, I'm sort of new to the Apple arena and have been running a MacPro under BootCamp with Windows XP on the other side. I set BootCamp up to run Windows priority and thus to get the Apple side I held down the Alt key at start up and selected Mac HD t

  • Message before friendrequest

    hi everyone, i've send 2 messages to someone who whas not one of my contacts on skype,didnt knew he couldnt read them. now he send me a friendrequest. Now my question is:If i accept him, can he then read those messages, wish are still on our chatbox.

  • How do I limit access of a computer that is plugged directly into the router?

    I have an AirPort Extreme, Version 7.6.1  I need to limit access of a computer that's plugged by usb directly into the router.  I have the MAC address for this computer and have had restrictions on it the in the past, but it was connected by WiFi the