My iphone 5 was stolen last night. It is offline and I am trying to track it. When I use Icloud, it just tells me the phone is offline, which is not helpful at all.
My iphone5 was stolen last night. It is offline and I am trying to track it. Icloud states that it will show a grey circle if it is offline and a green one if it is online. It is offline and it will display nothing except a picture of a phone indicating that it is offline. Not helpful at all. Any suggestions on how to locate the phone or at least the losers who stole it from my pocketbook.
Actually it is very helpful. First it tells you that two possible scenarios happened.
1. iphone ran out of battery.
2. iphone was stolen by someone who knows how to disable connection to service (just by turning it off or otherwise)
Second is more likely if you went to icloud.com fast enough. In that case we pretty soon are going to see another person here asking Apple to unlock "legitimately" purchased phone from eBay or pawn shop. And in that case recovery of your phone is very unlikely. So go report it to police to increase chances of recovery, just in case they turn up in legit pawn shop and move on. Good luck.
Similar Messages
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my iPhone was stolen last night and I'm trying to recover all my photos from that phone and get them on my mac laptop. The iCloud photo stream only imported 1,000 photos from my stolen phone. How can I retrieve all of my other photos?
You have to reset the device to Factory Settings in order to restore it from an iCloud backup. You probably want to back it up as is before you do this.
To do the reset after you have backed up the current device, go to Settings>Reset>Reset all Content & Settings. This will erase the device. If you are signed onto iCloud with Find My iPhone turned on, go to Settings>iCloud and scroll to the bottom to sign out of iCloud before you do the reset.
Once you have reset your device, you will set it up like a new phone. When it asks if you want to restore it from an iCloud backup, select the backup you want to restore it from.
Cheers,
GB -
My MacBook Pro was stolen last night. I need the serial number. It is not showing up on my devices list. My iPads and iPhones are. I have used it to to sync my phones and pads as well having it registered with apple. Any thoughts? Thanks
Click here: https://supportprofile.apple.com/MySupportProfile.do
SIgn in with your Apple ID, the same one you used to access this support forum.
Hopefully, you will see a list of all the devices you registered with your Apple ID, including their serial numbers. Let me know how this works out.
Edit to add: If you enabled "find my imac" on your Pro, you ought to be able to remotely lock it, or even wipe its memory. Click http://www.icloud.com/ sign in with your Apple ID and click the big green "find my iPhone" icon (nevermind the name, it will find all your devices provided they're running Lion or iOS 5).
Then file a police report and nail the b*****d. -
My iPhone was stolen last night, is there anyway Apple can prevent anyone from using it?
My iPhone was stolen last night, is there anyway Apple can prevent anyone else from using it?
Hi
I need help urgent!!!
I bought in London in April of 2011 my iphone 4 unlocked and without a contract.
I live in Israel.
On 6 February my iPhone was stolen and has the track or block my iphone definitely that the thiefcan not use it?
There is a way to block the IMEI and serial number?
IPHONE 4 BLACK 32GB
SERIAL NUMBER : 79113N70A4T
IMEI : 012644001725507
Please I don't know who to ask for help. I need urgent help.
Thanks -
I purchased an ipad for my husband in 12/2011 - it was stolen last night and i can't find the receipt with insurance and warranty.
The warraty doesn't cover lost or stolen.
If the iPad was running iOS 7, the thief/finder will not ever be able to use it.
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
Report to police along with serial number. Change all your passwords.
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipadhttp://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
What to do if your iOS device is lost or stolen
http://support.apple.com/kb/HT5668
iCloud: Locate your device on a map
http://support.apple.com/kb/PH2698
iCloud: Lost Mode - Lock and Trace
http://support.apple.com/kb/PH2700
iCloud: Remotely Erase your device
http://support.apple.com/kb/PH2701
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.phphttp://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.htmlhttp://www.ehow.com/how_7586429_stolen-ipad.html
What NOT to do if your iPhone or iPad is lost or stolen
http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-numberhttp://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
http://support.apple.com/kb/HT4061
Cheers, Tom -
My iPod was stolen last night. Did not have set up for find on app but have serial
My iPod was stolen last night and was not yet set up to find. I have the serial # etc. can I still activate to find??
No. The SN will only identify the iPod as your IF the iPod is recovered
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
My ipad was stolen last night and how can i disable the device?
my Ipad was stolen last night and how can i disable the device?
Report to police along with serial number. Change all your passwords.
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
Cheers, Tom -
my itunes id is blocked by apple because of an internal problem trying to update the itunes version, apple support is not helping at all and I need to update all my application. Is anybody you had this problem before? and how did they help? thanks
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
My iPhone 4S on iOS7 is stuck on Apple Logo, and it goes off, then back to Apple Logo again for hours. Pressing home button together with sleep button does not help. Plugging the phone to Mac and restart does not help either. What do I do?
Have not backed up for months, so prefer not to lose the data.
Thank you for your help in advance.Restore iPhone with iTunes on computer. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power buttons until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time of holding both buttons. Click the Update or Restore button that iTunes offers.
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My Time Capsule has quit backing up - now spends all it's time "preparing". I've tried the Apple suggestion of a reset which does not help. All indicators seems to be OK. Running OS 10.5.8 on G4 Powerbook, Time capule is 1st gen I believe. Any ideas?
Hello,
Thanks for your message, I have attempted to repait the permissions as tou suggested. The first time this produced a long list of exceptions and took quite a while, however although it said "Permissions repair Complete" when I ran it again there were still about 20 exceptions, I have repeated the procedure and this is unchanged. The Time Capsule now does not spend hours "Preparing", but the backup attempt fails after a few minutes with the error message "The backup volume could not be mounted." Any further ideas would be appreciated. When I use Disk Utility I can't see the Time Capsule volume, if I could I'd be tempted to re-format it and start from scratch. -
Iphone 5s was stolen - can i get my pictures and videos back
I was recently in Barcelona, Spain with my high school travel club when my iphone 5s was stolen. The last time i had backed up my phone was not since 2012. I am sick as i had over 1,000 pictures and 30 videos from our trip. Some people told me that even though my iphone hadn't been backed up, i had my "streamed photos" that i would still be able to get back? If there is still absolutely any way to get my pictures and videos back, please let me know. It would be very much appreciated! Thank you.
Try iCloud: My Photo Stream FAQ
They will only remain in Photo Stream for 30 days. -
i am worried some one will be able to see my photos, bank deatails and phone numbers to steal my identity.
i loged into find my iphone last night but the device was switched off straight away i saiod to block the phone and ease it but i am really concerned some one can access my personal informationOnce the device is gone it is too late to protect yourself.
Hopefully your device was setup to auto-lock and had a passcode, otherwise all data is accessible to anyone that picks it up.
Frankly, the most likely scenario is that the device has already been restored as new and is or has been sold for quick cash. -
My little sisters ipod 1st gen was stolen last night and i dont know the serial number what do i do
hi i need some help my little sisters ipod 1st generation 8gb was stolen from my mothers car last night and i dont have anyway of getthing the serial number plz help me
If you have a backup in iTunes you can just hover the mouse over the backup to see the serial number.
Open iTunes and mouse over a device backup:
Open Preferences in iTunes. (In Mac OS X, choose iTunes > Preferences. In Windows, choose Edit > Preferences.)
Click the Devices tab.
Position the mouse over a backup to display the phone number, serial number, and IMEI or MEID of the backed-up iPhone.
(from http://support.apple.com/kb/HT1267) -
My iPhone 4 got stolen last night, what should I do?
I know it was stolen because with in 5 minutes I realized I left my phone on the chair and then it was gone. I talked to lost in found. No help. I know for a fact some one stole it because it was turned off once I called it and it had a remaiing 45% battery left. Also becuase they turned off my phone there is no way for me to track it. what should i do?
YOu can report your phone to your carrier, in case thief try to use their network.
Not much you can do, beside change all your password, you can also report it to the local authorites. -
I got this for Christmas and its one of the only convient ways to communicate with my aunt who is currently living in another country! Someone stole it and its not connected to wifi or online. This happened last week and I just got it 2 weeks ago but I didn't know what to do then...I never installed any app for tracking or anything like that and I can't afford a new one! Even with the discount! Someone please help me.
Sorry, but if you didn't set up Find My iPod, and/or the iPod is not turned on or otherwise connected to the Internet, there's no way to track it nor affect it in any way. Notify the police and change the password to your Apple ID and any other applicable online services.
Regards.
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