My iphone 5 went into search mode and I can't place or receive calls or use the internet but my text messages work. Sprint had me do a master reset and my phone doesn't work at all now I can't get it past the activation. Will I have to pay in store?
My iphone 5 went into search mode and I can't place or receive calls or use the internet but my text messages work. Sprint had me do a master reset and my phone doesn't work at all now I can't get it past the activation. Will I have to pay for repairs in store because I didnt get the Apple care plan when I purchased it. Sprint said it may be a phone problem not sure if I should take it to Sprint or Apple...I just need my phone
I'm sorry to learn that you are not able to make/receive calls chelseabee! (ticket number removed) results indicate that there is no issues with the network or account provisioning. Since you have already done a hard reset http://vz.to/1gBkSJc (as per your post), I recommend exploring replacement options. If your phone is within the one year manufacturers' warranty we can provide a Certified Like New replacement http://vz.to/uyYF0o as long as no physical/liquid damage exist. If your phone has sustained physical/water damage and you have insurance, you can submit a claim to the insurance company online at this link http://bit.ly/07CrqPK
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport
>> Edited to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator
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Iphone went into recovery mode after trying to update to 5.1
I went to upgrade to 5.1 and my iphone went into recovery mode and will not work unless i restore it, if i do this will i lose everything!?
dfu mode
How to enter iPhone DFU mode
Connect the iPhone to your computer and launch iTunes
Turn the iPhone off (hold down the power button at the top of the iPhone)
Hold down the sleep/power button and home button together for exactly 10 seconds, then release the power button
Continue to hold down the Home button until a message appears in iTunes telling you an iPhone in recover mode has been detected
When you are in DFU mode your iPhone screen will be completely black
Even though the screen is black, that doesn’t mean the device can’t be interfaced with either iTunes or a custom firmware client (for jailbreaking, etc).
Remember that if you see the restore logo, iTunes logo, or any message on the iPhone screen, you are not in DFU mode but standard Recovery Mode. Again, DFU mode is signified by having a completely black screen on the device. If anything else is the case, repeat the steps above until you enter into DFU mode successfully.
Exit DFU mode on iPhone
The simplest way to exit out of DFU mode is to hold down the Home and sleep/power buttons on the iPhone while connected to iTunes. Then just hit the power button as and this should reboot the device as usual.
And if you’re curious, yes this works all the same on an iPod touch. -
my mac OS doesn't support the new version of Firefox, so I don't have it at all now--how do I get back to the older version?
All firefox releases:
ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/
check this too:
http://support.mozilla.com/en-US/kb/Installing%20a%20previous%20version%20of%20Firefox
thank you -
My iphone went into recovery mode when updating, is there any way to get my data on my phone back?
when i was doing the next update for IOS 8.1 my phone went into recovery mode. i was wondering if i could get out of it without losing everything on my phone?
well if it's in recovery mode, all of the data is already gone. this article mey help you get it working again: http://support.apple.com/kb/HT1808
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My iphone went into restore mode after updating to Iso7....is that normal?
my iphone is still in recovery mode....is that normal? will i loose any data? did this happen to anybody else?
dfu mode
How to enter iPhone DFU mode
Connect the iPhone to your computer and launch iTunes
Turn the iPhone off (hold down the power button at the top of the iPhone)
Hold down the sleep/power button and home button together for exactly 10 seconds, then release the power button
Continue to hold down the Home button until a message appears in iTunes telling you an iPhone in recover mode has been detected
When you are in DFU mode your iPhone screen will be completely black
Even though the screen is black, that doesn’t mean the device can’t be interfaced with either iTunes or a custom firmware client (for jailbreaking, etc).
Remember that if you see the restore logo, iTunes logo, or any message on the iPhone screen, you are not in DFU mode but standard Recovery Mode. Again, DFU mode is signified by having a completely black screen on the device. If anything else is the case, repeat the steps above until you enter into DFU mode successfully.
Exit DFU mode on iPhone
The simplest way to exit out of DFU mode is to hold down the Home and sleep/power buttons on the iPhone while connected to iTunes. Then just hit the power button as and this should reboot the device as usual.
And if you’re curious, yes this works all the same on an iPod touch. -
My iphone went into recovery mode i can save photos
hi i have iphone 5s and before one travel my iphone enter in recovery mode i can save the photos
Sam Beaver wrote:
there is a message says itunes detected ipad in recovery. restore before it can be used.
See Here > http://support.apple.com/kb/HT1808 -
What do I do I am not able to listen to any music or videos outloud
Hello Gemese,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning audio issues:
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
IPhone 4 is searching mode. How to fix?
My iPhone went into searching mode. Any help if this is fixable? And what to do?
Just normal daily use. Phone was actually idol for a bit. I did fix it myself. Result in end after a few other things was complete back up on PC, then erasing iphone completely, and then a full restore off the PC. My provider told me it would unlikely work but did.
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my iphone went into recovery mode for some reason and is unable to be restored. it wont turn on and when plugged into a charger it shows a usb and itunes symbol. so i plugged it into my mac and connected to itunes then itunes said it has detected a phone in recovery mode and needs to be restored. so it goes through the restoration process for a couple minutes or so then stops and says itunes is unable to restore because an unknown error occurred (2001) or (2006) and other times i try it says its unable to restore because itunes cant detect the device... any ideas how to fix this?
Errors 2000-2009 (from Apple support): If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604. If the issue persists, it may be related to conflicting security software.
2001: Use up to date software. Make sure your device is in DFU Mode: http://www.iclarified.com/entry/index.php?enid=1034
2006: Use a different USB cable. Possibly the one that came with your iPhone. -
After updating my Iphone 4s to os 7.1.1 from 7.1 over the air, my phone went into recovery mode. Yet when I try to restore it with Itunes on my windows 7 laptop it says the network connection has been reset. Make sure your network settings are correct and your network is active, or try again later. My phone has the itunes logo and charger symbol on it, as well as an arrow pointing at the Itunes logo. After holding the sleep button down or even doing the hard reset the same screen comes up on my phone regardless of whether it is plugged in or not to my computer. I have turned my computer off and on again. It is plugged in and charging as it's battery life is very short. I also reset my modem and the same error message pops up. The only option on my computer when my phone is plugged in is to restore it. My firewall also allows Itunes through it. I have literally tried everything I know being someone who knows very little about technology. I also do not want to hear about how the update worked for other people. My phone has been in recovery mode for 5 hours at least now so it will just make me more frustrated if a bunch of people post about how the update worked for them.
Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
kevinpowell1 wrote:
how can i get it out of recovery mode?
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
yesterday i tried updating to Ios 8. i new there were going to be some problems but i decided to do it. i started the update and less than a half hour into it my phone completely crashed.it went into recovery mode so i connected it to iTunes. i hit restore and update . it gave me and estimated time that kept going up. finally when it got to 800 hours it stopped and said an error occurred. i tried it again and the same error occurred. i am very disappointed in this because i greatly need my phone for school and other important things. i wasn't gonna wait that time anyway. i would like to know if there is anyway i don't have to update, get out of this screen without waiting forever, speed up the time, or get my computer to not crash when it gets to so many hours. (i have windows) plz help me out asap!!!
I have experienced a similar error with the iPhone 4S. The new version of iTunes will not let me restore the phone, it must be updated and nothing appears to be happening. Suffice it to say I am not amused. Apple needs to work this out - I had trouble updating to 8.0.2 as well.
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I have an iphone 3s, phone shut down and went into recovery mode.
My 3gs phone went into recovery mode when I installed the latest IOS. I want to restore , but it will not allow me to back up in ITunes - HELP???
If it is that stage already gone
You have music in iTunes and you backup your contacts
don't you
http://support.apple.com/kb/HT4946
or using iCloud
http://support.apple.com/kb/HT4910 -
My iPhone 4s randomly went into recovery mode and iTunes can't get it to restore.
Last night my iPhone randomly went into recovery mode on me. Just before I went to sleep a bunch of static lines appeared across the screen. The screen went dark and a few seconds later the Apple logo appeared. A few seconds later is disappeared. A few seconds later it came back. So on and so forth. I thought I had turned it off and was going to deal with it in the morning, but when I woke up the iPhone still just had the Apple logo going on and off again.
I've tried everything today. All the different button hold methods out there. I've tried to sync it to iTunes but the same **** keeps happening over and over again.
A message pops up saying "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." So I press OK. Then I press the "Restore iPhone..." button on iTunes. It asks me if I'm sure I want to "restore it to the factory settings" and I click "Restore and Update". It then says that its "extracting software", "preparing the iphone to restore", "waiting for the iphone", then "verifying iphone restore with Apple". As this is going on the "connect to iTunes" sign is shown on the screen of the iPhone. When the "waiting for the iPhone" part starts, my screen goes black, then the apple logo pops up. The "verifying iphone restore with apple" comes on the iTunes and the status bar appears underneath the Apple logo on my phone's screen. It sits there for a couple of seconds with no progress and then the screen goes black. Then iTunes has the same **** message saying "The iPhone 'iPhone' could not be resotred. An unknown error occured (9)."
I've gone through this process countless times in the past few hours and have done everything that apple support has told me. The windows system is fully updated. So is the iTunes. I've restarted the computer. I have no idea whats wrong and its making my blood boil.
A couple of notes about the phone:
It's over a year old. It's never had water damage. It was nearing the max capacity of its internal storage. This has never happened before. I keep it in an Otter Box. I had very little problems with the phone. Lately a couple of apps like snapchat and the barstool sports app were taking a little longer to open up or would randomly close out and sometimes my camera would take a while to get going. But this problem is just ridiculous and completely rendered the phone useless.Hello Sean,
It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
iPhone Repair - Other Repairs
https://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the best,
Sterling -
My iPhone 4s randomly went into recovery mode and I can't restore it with iTunes...what do I do?
Last night my iPhone randomly went into recovery mode on me. Just before I went to sleep a bunch of static lines appeared across the screen. The screen went dark and a few seconds later the Apple logo appeared. A few seconds later is disappeared. A few seconds later it came back. So on and so forth. I thought I had turned it off and was going to deal with it in the morning, but when I woke up the iPhone still just had the Apple logo going on and off again.
I've tried everything today. All the different button hold methods out there. I've tried to sync it to iTunes but the same **** keeps happening over and over again.
A message pops up saying "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." So I press OK. Then I press the "Restore iPhone..." button on iTunes. It asks me if I'm sure I want to "restore it to the factory settings" and I click "Restore and Update". It then says that its "extracting software", "preparing the iphone to restore", "waiting for the iphone", then "verifying iphone restore with Apple". As this is going on the "connect to iTunes" sign is shown on the screen of the iPhone. When the "waiting for the iPhone" part starts, my screen goes black, then the apple logo pops up. The "verifying iphone restore with apple" comes on the iTunes and the status bar appears underneath the Apple logo on my phone's screen. It sits there for a couple of seconds with no progress and then the screen goes black. Then iTunes has the same **** message saying "The iPhone 'iPhone' could not be resotred. An unknown error occured (9)."
I've gone through this process countless times in the past few hours and have done everything that apple support has told me. The windows system is fully updated. So is the iTunes. I've restarted the computer. I have no idea whats wrong and its making my blood boil.
A couple of notes about the phone:
It's over a year old. It's never had water damage. It was nearing the max capacity of its internal storage. This has never happened before. I keep it in an Otter Box. I had very little problems with the phone. Lately a couple of apps like snapchat and the barstool sports app were taking a little longer to open up or would randomly close out and sometimes my camera would take a while to get going. But this problem is just ridiculous and completely rendered the phone useless.Hello Sean,
It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
iPhone Repair - Other Repairs
https://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the best,
Sterling -
iPhone 4 went into recovery mode when trying to restore it. Now the only option iTunes allows is for "restore & upgrade", it is not offer an option to restore from a backup, says that must first do the upgrade, when attempting to do the upgrade the iPhone won't accept it.
How can I restore from a back up in recovery mode when the only option is "restore and upgrade"?
Please help.You don't you must restore your phone first and then you will have the option to restore from your backup.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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