My iphone 5 went off suddenly and did not become on

My iPhone 5 went off suddenly and did not became on

Is the battery on the phone completely drained? Is so it may take some time after it is connected to the charger before it responds. Plug the phone into the charger that came with it and plug the charger into a good wall outlet. Wait at least 15 minutes. Then  reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. If the phone restarts let it continue to charge until the battery is at 100%. If the phone does not start Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

Similar Messages

  • HT201441 If the previous end-user passed away suddenly and did not leave the password word with anyone, how then can the device be wiped?

    My company issues iPads to certain staff for their line of work.  If the previous end-user passed away suddenly and did not leave their iCloud password word with anyone, how then can the device be wiped.  Currently we cannot turn off the iCloud, change the user, update the iOS, nor update our apps.  Can the local Apple Store assist in some way?

    I think Winston hit the nail.  I imagine the issue is you allowed the person to set up personal and private accounts on the device, not corporate controlled accounts.  As such, regardless of your ownership of the device, Apple will not release or change personal or private account-related information to you.
    Whether they would or not to a direct family member, I do not know, but I highly doubt they will (or legally can) do so to you as the employer for a personal account.
    I know such instances have come up in the past with things like company phones and such, both involving Apple as well as other companies.  The reported results in news articles were always that private information is private, and if companies want access or control, then they need to restrict employees use to only corporate provided accounts and services.

  • Why my iphone switched off suddenly and doesnt turn on?

    why my iphone switched off suddenly and doesnt turn on?

    See Here for
    Frozen or unresponsive iPhone
    Try this First... You will not lose any Data...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430

  • I had my iphone stolen in brazil and did not set up an icloud account. can i still find my phone?

    I had my iphone stolen in brazil and did not set up an icloud account. can i still find my phone?

    No.

  • My iPad screen went black suddenly and is not coming back on. However i can still hear sounds when there are notifications but nothing comes on the screen. It remains blank. What is the problem? I NEED ASSISTANCE A.S.A.P!!!

    My iPad screen went black suddenly and is not coming back on. However i can still hear sounds when there are notifications but nothing comes on the screen. It remains blank. What is the problem? I NEED ASSISTANCE A.S.A.P!!!

    Try Reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • IPhone went off Suddenly

    Hey...i have an unlocked iPhone...suddenly it went off and asked to connect it to iTuens. when i did so it asked to restore the iPhone and upadte it which i can't do since the iPhone is unlocked. Anyone can help how can i get my iPhone back?

    Au contraire, Geffen.......
    Take the phone to an unlocker and they'll restore and re-unlock it. Even "bricked" iPhones can be fixed now.

  • FedEX Had My Iphones since Sept.1 and did not deliver it yet!

    This is Super weird!
    my FedEx tracking number says that they tried to deliver my iphones4 on Sept. 1st but they didn't even leave a delivery notice!
    Since Then the phones have been held at their facility here in Montreal
    I talked to FedEX they said that they have to contact apple before they attempt another delivery!!! !!!! !!!
    What!!
    I received so many FedEX packages before I never encountered such a problem!!
    and why is it taking so long to contact apple?!
    Message was edited by: BlakFlame1

    ErnieD1 wrote:
    I wish it was a rule but it doesn't appear to be. FedEx left our package containing 2 iPhone 4's sitting out front of my house.
    Sometimes I think sellers tell you that someone has to be there to sign just to encourage the buyer to take time off and wait for delivery. And I think maybe it's up to the delivery person to make the call as to whether to leave a package on a door step without getting a signature. ATT told me I had to be here to sign for the IP, but I don't remember if I actually signed or not. My guy usually drops stuff on the door step, rings the bell and then hoofs it back to his truck before I can get to the door.
    Of course, it helps that I'm retired.

  • My iPhone turned off suddenly and won't turn back on

    My iPhone 5 blacked out while using it.   I tried plugging it in, pressing and holding the top and it will not turn on. Do you have any tips to help me get it back to life?

    a reset, hold down the home/sleep button together until you see the apple logo and then release.

  • My iPhone turn off suddenly and never turn on now

    i tried to turn on the iPhone nothing happen. connect the computer no respond. charge the phone nothing happen. push the home and sleep button, no respond. T.T

    Run your fingers along the top and bottom of your iPhone from left to right while on a Viber voice  call and the screen will turn black and then come back on. It does not work unless you use both top and bottom together and only from left to right but not the other way.
    What a strange feature in Viber!

  • HT1296 my phone just went off suddenly and for no reason so how do i sync?

    Can anyone help me on this?  I didn't drop it. It didn't get wet. it was working then ceased to continue~  NEVER been out of the Otter Box ~
    I am so frustrated because the cloud is not backing up everything so I'm worried and hope I can turn it on.  The Home button is clicking a bit.  Could it be a simple repair?
    Help !!!
    Please ?

    Reset it:
    Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release.

  • HT201401 iPhone turned off unexpectedly and will not power up.

    it wont turn on and displays the apple logo, when plugged into mains power it says connect to iTunes. Yet when connected to iTunes the phone does nothing except display the apple logo repeatedly?
    Any help would be very much appriciated.
    Also to add, all softwear is up to date???

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...

  • I've purchased iphone 5 secound hand and did not give me id or Password what to do?

    phone id
    <Edited by Host>

    Activation Lock cannot be removed without the Apple ID & password of the account it is locked to.
    Return it for a refund.
    Find My iPhone Activation Lock: Removing a device from a previous owner

  • My iphone came up with that timing circle and just turned off and did not come back on ? even when i charge it now it still wont turn on ,do you know the problem?

    my iphone came up with that timing circle and just turned off and did not come back on ? even when i charge it now it still wont turn on ,do you know the problem?

    If the battery was empty (and it may then take 10 to 15 minutes of charging before it will respond), then have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

  • Hi i need some help im having problems the ipod can not be turned , in fact it was working fine but suddenly switched off and did not return to light n because it reconnected and if I had drums

    hi i need some help im having problems , the ipod can not be turned , in fact it was working fine but suddenly switched off and did not return to light n because it reconnected and if I had drums  . what can i do to turned on .
    its an ipod touch 64gb

    That symptom is covered here:
    iPod touch: Hardware troubleshooting

  • My iphone in the evening yesterday vibrated continuously and went off am charging is not charging the phone is not switching on again. Please help me

    My iphone in the evening yesterday vibrated continuously and went off am charging is not charging the phone is not switching on again. Please help me

    well in thatcase, i need another help .
    thanks for your instant reply.
    i have currently bought a new laptop (windows 8) and my iphone is not being recognized by itunes.
    because i have no backup on my previous laptop, i downloaded touchcopy but even touch copy is not recognizing my iphone.

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