My iphone 5 will not let me control my volume at all. it is turned all the way up.  i try to use the buttons on the side of the phone and they dont work and when im on a call i cant change the volume.

Im having trouble with my iphone 5.  For about 6 months now i cannot change my volume while on the phone or using the buttons on the side to turn the volume down. I took it to the sprint store so they could fix it and they said they have never had this problem before.  Ive owned every iphone from the very beginning and never had this problem before. please help.

Have you tried going to Settings> then tapping on Sounds. and making sure that change with buttons is turned on?

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