My iphone 5 will not turn on it goes straight to connect to itunes screen

I connected my phone to my laptop this morning to sync some photos and music and my itunes asked to update the software. The update did not work as the driver device did not install and now my iphone will not turn on. When I press the sleep/wake button the white screen with the apple logo comes on and then I see a black screen with the usb cable pointing to the itunes logo. When I connect to itunes nothing happens. What can I do?
Message was edited by: KelseyLH879

You may need to do is several times http://support.apple.com/kb/ht1808

Similar Messages

  • Iphone 4 will not turn on, respond to buttons, or connect to Itunes - HELP

    I let my Iphone 4 charge overnight and it was working this morning with a full battery. I picked it up a few hours ago and clicked the home button, and it did not respond. It is completely off and will not charge or display anything on the screen. A hard reset (home/power buttons) did not work, and it cannot be restored because Itunes will not recognize it. The charger works because it works with my ipod, so it has to be my iphone.
    - It is a factory refurb
    - None of the LCIs are triggered
    WHAT IS GOING ON? Please help!

    I was stupid enough to sign up with Telstra for an iphone4 on Boxing day. The camera shutter would not open so I took the phone back and argued for an hour before they replaced the phone. Almost 24 hours to the minute the replacement phone turned off and I cannot turn it back on. I am furious with both Telstra and the crap product Apple are allowed to sell. Will be going to consumer affairs as soon as the holidays are over.

  • My iPhone 4 will not turn on. When I plug it into Itunes it says it is n recovery mode. I try to restore it and the error code code 3194. I have tried all the steps what now?

    My iPhone 4 will not turn on. When I plug it into Itunes it says it is n recovery mode. I try to restore it and the error code code 3194. I have tried all the steps what now?

    It is usually given as a communication error between Apple, iTunes (your computer), iPhone. Somewhere they are not communicating, so the iOS you are trying to install cannot be approved by Apple. Trouble shooting steps include, making sure you have Current iTunes installed, make sure your Hosts file of computer is not blocking Apple. Try restoring on another computer.

  • HT201269 I was transferring information from my old iPhone to my new iPhone 5S via iTunes and I have completed the process but my phone will not restart, it is stuck in the "Connect to iTunes" screen.  Any ideas?

    I was transferring information from my old iPhone to my new iPhone 5S via iTunes and I have completed the process but my phone will not restart, it is stuck in the "Connect to iTunes" screen.  Any ideas?

    See this article to assist you with your restoring your device once the device is left in recovery mode.
    http://support.apple.com/kb/ht1808
    good luck

  • My iphone 3gs will not turn on. it keeps saying to plug into itunes but this doesn't have any effect. help please

    my iphone keeps shuting down and now refuses to turn back on, it comes up with the message to plug into itunes but this doesnt help?! i dont know what i should do? is it beyond repair help please

    JasmineHill1 wrote:
    my iphone keeps shuting down and now refuses to turn back on, it comes up with the message to plug into itunes ...
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    But... if the Device has been Modified... this will Not necessarily work.

  • Brand new iPod touch will not turn on. Goes straight to dead battery screen.

    Hello.
    I recently purchased a refurbished iPod touch to develop apps on. I have had the iPod touch for about a week and last night the iPod suddenly shut off in the middle of use. The battery was low so I figured it was simply a dead battery and I went to plug it into the charger. This morning, I tried to turn it back on after about 10 hours of charging and I got the same dead battery plug in charger screen. I then swichted it to a usb slot on my macbook and left it to charge all day for about 9 hours. Again, I turned it on and nothing, just a dead battery screen. Both usb slots on my computer are working completely fine for my other devicesbut not this. I have also tried plugging it into the wall, but I get the same results. One other possibility is that I have the iOS 8 Beta on my phone currently and I have experienced some issues with that, but not enough to brick my device...or at least I thought. I have only had this device for a few days and so far I am very disappointed that this has happened already. If anyone can help me out without having to go to an Apple store for service that would be great!
    Thanks

    So did you iPod 5th gen worked again? I had similar experience. This is my own iPod (not refurbished), so I know it was
    in great condition (I rarely used it but only for dev). I installed iOS8 Beta, and one morning, the screen won't turn on.
    I plugged in power and nothing happened. After a few min, I heard that characteristic "power beep" and thankfully,
    it came back to live. What I noticed is that I have > 90% power. So whatever happened, it isnt because it's low in
    battery.
    I have a suspicion it is entirely due to iOS 8 beta. Such a thing never happened to my iPod till the day I installed it.
    My theory is that it is doing something busy, or there's a bug in the "waking" mechanism, and become extremely
    sluggish to any external input, until it is done with whatever mysterious things it was doing. I am now putting it
    in air plane mode whenever i don't need it, and also turn off icloud back up. Hopefully, I don't see this anymore.

  • My iPhone 4 will not turn on and is just displaying the itunes symbol not the apple symbol. How do I fix it?

    My iPhone 4 will not turn on and is just displaying the itunes symbol not the apple symbol. How do I fix it? My phone died and I went to plug it in and it just displayed the itunes logo. It will not turn on at all. I plugged it into my computer in an attempt to connect to itunes with hoped of it turning on, yet nothing popped up as if it wasn't registering. Please help!

    http://support.apple.com/kb/HT1808

  • My iphone 4 will not turn on but when connected to the pc in itunes it says my device is in recovery mode and when i do SHIFT restore and select my ipsw it extracts then this 3914 error message appears someone help!!!

    my iphone 4 will not turn on but when connected to the pc in itunes it says my device is in recovery mode and when i do SHIFT restore and select my ipsw it extracts then this 3914 error message appears. i normal restore then it this error message appears 1601. and my iphone is in RECOVERY mode. and holding the power button and the home button doesnt do anything my latops just makes a ding sound after 6seconds. My iphone screen is just blank and will not come on and i really need help

    Has the iPod been wetted?
    Try DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Try on another computer.
    Also see:
    https://discussions.apple.com/message/12690674#12690674
    https://discussions.apple.com/message/13032101#13032101
    Last, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • HT201210 iPhone 4s will not turn on, a screen shows up telling me to connect to iTunes to restore and update to iOs7, but when I try to restore error 2001 comes up and will not let me restore. I still cannot turn my phone on. None of the troubleshooting t

    iPhone 4s will not turn on, a screen shows up telling me to connect to iTunes to restore and update to iOs7, but when I try to restore error 2001 comes up and will not let me restore. I still cannot turn my phone on. None of the troubleshooting tips work, help??

    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process.
    FollowTroubleshooting security software issues to resolve this issue.
    In rare cases, these errors may be a hardware issue.
    If the errors persist on another computer, the device may need service.

  • My Iphone 4 will not turn on all it will do is show the iTunes logo and and arrow point to it with an image of the connector to power cord. Ive tried to turn it off, taken out sim but nothing

    My Iphone 4 will not turn on all it will do is show the iTunes logo and and arrow point to it with an image of the connector to power cord. Ive tried to turn it off, taken out sim but nothing

    Hello there, FrancesCech.
    The following iPhone Troubleshooting Assistant should help with what to do with your situation:
    Apple - Support - iPhone - Restore Troubleshooting Assistant
    http://www.apple.com/support/iphone/assistant/restore/
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • HT4061 My iphone 4s will not turn on, It was working properly and then I noticed the battery was a 1% and once i tried charging the phone it was unable to turn back on it's been two hours I already tried to reset but nothing works. I tried different charg

    My iphone 4s will not turn on, It was working properly and then I noticed the battery was at 1% I then proceeded to charge my phone like normal but nothing happened. The phone was unable to turn back on it's been two hours I already, tried to reset but nothing works. I tried different chargers, my ihome nothing is working.

    .

  • My iPhone 5 will not turn on. And when it does, it will only stay on for a short while and then it dies again.

    My iPhone 5 will not turn on. And when it does, it will only stay on for a short while and then it dies again.

    Hi lammyrock,
    I want to let you know to be patient as this troubleshooting can take some time depending on many different. First try putting your iPhone into recovery mode and then use iTunes to restore it. To do that, you can that by making sure that your iPhone is turned off, hold the Home button down while it is plugged into iTunes. You should get the graphic on your iPhone to plug it into iTunes and iTunes should prompt you to restore it. Once that is done and if you have a back up in iTunes or in iCloud, then you can put that back on after the restore is complete. Take a look at the article below for more information to help you. 
    If you can't update or restore your iPhone, iPad, or iPod touch
    http://support.apple.com/en-us/HT201263
    Hope this helps,
    -Norm G. 

  • HT1414 that I can do? my iphone 4 will not turn on, no charge, no nothing .. I try to restore and says that can not be restored because of an error 1611

    that I can do? my iphone 4 will not turn on, no charge, no nothing .. I try to restore and says that can not be restored because of an error 1611

    SEARCH
    http://lmgtfy.com/?q=iphone+error+1611

  • HT201302 my iphone 5 will not turn on. i want to save all my pictures and videos to my laptop but i cannot do it as my iphone will not switch on. how do i get them?

    my iphone 5 will not turn on. i want to save all my pictures and videos to my laptop but i cannot do it as my iphone will not switch on. how do i get them?

    A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
    No content is affected by this procedure.

  • My iPhone 4 will not turn on, is at least 90% charged. It was hot when I disconnected from wall charger last night.

    IPhone 4 will not turn on

    With the iPhone disconnected from the cable, Press and Hold both the Home Button & Sleep/Wake Button until the Apple Logo appears, then release the buttons.

Maybe you are looking for

  • ITunes 7 upgrade fails: The folder path 'C:' contains an invalid character

    I see this message when I try to upgrade to ITunes 7. The path selected is C:\\Program Files\iTunes (the default one). Also tried to manually browse to this directory, in case something was wrong with default path. Also tried running Registry Mechani

  • Where can i download airport express utility?

    I don't have a CD/DVD drive on my laptop. Where can I download the AirpPort Express Utility for Windows 7?

  • Load Balancing, Server and / or Client ?

    Hi I am experiencing a problem with the connection pooling in odp.net. I have a simple test app that creates a connection, executes a query, populates an object then closes the connection. I have found that when I have client side load balancing on v

  • Creating a PDF with Transparent Images

    Hi, Here is my problem: I am using Acrobat 9. I design posters in another program. I print to PDF. I design the poster and must put a logo in it with a transparent background. Note: If the poster background is white I never have any problems. This po

  • Enhancement at Purchase Order

    Hi, I need some help regarding User Exit. For the shake of development, A ZTable will be poped up when user will click on the Explode BOM icon for sub-contracting P.O. User will select some data from that ZTable and Explode BOM Screen will be populat