My iPhone 5 won't charge properly, computer doesn't recognise it and the home button has stopped working completely, it hasn't been dropped or water damaged at all, any ideas?

My Iphone 5 won't charge properly, computer won't recognise the device and also the home button has stopped working completely, it hasn't been dropped or suffered any water damage, anybody else had anything like this? and what are the solutions? thanks

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

Similar Messages

  • The home button has stopped working on my iphone 5c. Did the same a few months ago and recovered 24hrs later. Can anyone explain this problem. Phone still in warranty. Had steam issue recently but this was after last home button episode.

    Have an iphone 5c 8g. The home button has stopped working. Did the same a few months ago and recovered 24hrs later. Can anyone explain this problem. Phone still in warranty. Had steam issue recently but this was after last home button episode and no evidence of damage.

    If you are playing in hockey arenas a lot or if you are bringing it into bathroom same time as shower it may not seem like much but overtime the steam can acquire and build up in the phones usb dock flex cable swell as the home button flex cable. Bring again into apple store and should be covered under warranty again. could also be a delay in a 8gb 5c software may just be very lag.

  • My iphone 3g is not charging and the middle button has stoped working please help. My phone has no power now

    My iphone 3g is not charging and the middle button has stoped working please help. My phone has no power now an i need help

    For a broken home button you can find your options here http://www.apple.com/support/service/

  • I just bought a brand new iphone 5c and the home button is not working , why is that ?

    I just had a brand new iPhone 5c and the home button is not working , why is that ?

    then contact apple for warranty support or return the phone

  • My iphone home button has stopped working

    My iphone's home button has been acting up and sometimes it didnt work but now my home button just doesnt work at all. Also last night I used the Keep it clean wipes to clean out the home button and now it just wont work but when I try to re calibrate the home button like when I go to photos or stocks and I hold down the power button until it say '' slide to power off '' then I press and hold the home button and it still force quits back to the home screen when I do that but when I press the home button to go back to the home screen or to use the multitasking or when the voice control it doesnt work anymore I dont know what to do. Ive got an appointment tomorrow at the genius bar and my 1 year warranty just expired a few weeks ago (25 june)
    Also I dont want to get the phone replaced as everything on the phone works except for the home button now
    Also If I take in the phone will they just fix the home button or replace the extire home button ? and if so how much will it cost ?
    Also  and after  I used the wipes the home button did still work  but it just stopped working today when I was in the car and I wiped the phone with my shirt to clean the dust and it just completely stopped working
    Any help appreciated  as Im feeling extremely sad now because I love this phone and its useless now without the home button
    Thanks

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

  • IPhone 4 Does not charge or get recognized by laptop and the home button does not work at all.

    The home button on my iPhone 4 does not work at all. Also, when i plug it in to charge, it does not charge at all, and it doesn't even say that it is connected. What will Apple do about this if i send it off? Will I get a replacement? All answers much appreciated.

    Buenas Matias,
    Si, pude solucionarlo hace unos dias, al final me arriesgue y compre el "dock connector", un juego de destornilladores para iPhone 4, lo desarme y lo cambie, y al toque empezo a cargar.
    No queria esperar semanas para el repuesto de iFixit asi que lo compre en MercadoLibre, estan 160 mangos, y si no te queres arriesgar a desarmarlo y cambiarlo vos, hay algunos que te hacen la instalacion tambien.
    Pero primero averigua bien que tengas el mismo problema que yo, o sea el dock connector sirve para lo q describi arriba. Si tenes otro sintoma te recomiendo que investigues porque capaz es otra cosa y terminas gastando un repuesto al pedo.
    Espero que te sirva.
    Saludos
    Gonzalo.

  • I got my iPhone 4 in October, and the lock button just stopped working.

    I have never dropped my phone, and I keep it in its case. The lock button won't press down anymore, and I haven't had my phone long. I was wondering if there is any way Apple could fix this before I drive to the store. Thank you.

    Try:
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • My iPhones home button has stopped working.

    My home button for my iphone 4 has stopped working, i didnt break it but i have been inside the phone, though I havent changed anything.
    Will Apple repair my iphone for free, or give me a new one for free?

    If you've opened your phone, your warranty is void.  Apple won't touch your phone.  Only option now is to find a 3rd party repair shop.

  • My iphone turned off and i can't turn it on. I tried to turn it on with plugging into charger but it doesn't help. And the power button doesn't work.

    My iphone turned off and i can't turn it on. I tried to turn it on with plugging into charger but it doesn't help. the problem is that the power button doesn't work.

    Well, that is going to make it difficult, since the first two steps of user troubleshooting require the use of the power button. I suggest you get that fixed.

  • IPhone 5 won't start or charge or turn on and was not dropped recently and the power button has never worked

    My iPhone 5 was not dropped recently however I went to use it and the screen was black, I plugged it in and nothing happened. When you call it it goes right to voicemail. The power button on it has never worked it always turns on when plugged in... Any ideas?

    Are you certain that the battery has not run out? Have you kept it plugged into a wall outlet for at least 30 minutes to see if it is just needing to be charged?
    If it does not come on after being plugged in for 30 minutes or so, then without a functional Power button you cannot reset it, so you are going to have to try to put it into Recovery mode and restore it:
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    You may not even be able to do this since you cannot proactively turn it off, but you can try.
    Cheers,
    GB

  • My ipod touch is frozen and my computer doesn't recognize it and the lock button is button making a force restart impossible

    I need a way to fix this problem because I have not been able to use my ipod touch in a few months

    Try what you can (no lock button) here:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    When it say try recovery mode, use this program instead.
    RecBoot: Easy Way to Put iPhone into Recovery Mode

  • HT1430 my iphone 4s will not shut off. I've tried everyone suggestions but when it looks like it shuts off in a few seconds it comes back on. I've tried every combination of the sleep/wake button and the home button. Nothing works.

    My iphone 4s will not shut off. I have tried every combination of sleep/wake and home (round) buttons with no success. Don't know what else to try. (Try telling that to the airline stuardess).

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414
    If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

  • How much will Apple charge me to fix my Ipod Touch 4g? It won't turn on because I think the battery is bad, and the home button doesn't work anymore... and it's not under any warrenty anymore

    How much will Apple charge me to have my Ipod Touch 4g fixed? It won't turn on anymore more because I think the battery is probably bad, and the home button doesn't work either... its not under any warrenty either.

    Apple - Support - iPod - Repair pricing - http://www.apple.com/support/ipod/service/prices/

  • I have a white iPhone 4 16gb and the home button doesn't sit flush with my screen, it feels like it has sunk down a little. Warranty expires June 2012 so it is under warranty, Would i be illegible for a replacement? Thanks

    I have a white iPhone 4 16gb and the home button doesn't sit flush with my screen, it feels like it has sunk down a little. Warranty expires June 2012 so it is under warranty, Would i be illegible for a replacement? Thanks

    No way really for anyone here to give you an answer to that question.  You would need to either send it to Apple for evaluation, or take it into the genius bar at a nearby Apple Store and ask them about it.  Only an Apple employee could make the call, and they would need to see and handle it to decide.

  • My computer won't play videos from site like the Daily Show and the CW, but they stopped working last week. I have the newest version of Adobe player. Anyone know why the full videos will not play?

    My computer won't play videos from site like the Daily Show and the CW, but they stopped working last week. I have the newest version of Adobe player. Anyone know why the full videos will not play?

    I failed to mention that the sound does play on the videos that are not playing.

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