My iphone 5 won't unlock and the screen fades to black.
My iphone 5 won't unlock and the screen fades to black. I can't answer calls or texts. help!
Hard Reset
Press and hold BOTH the Sleep/Wake button & the Home button until you see the Apple logo on the screen.
Peace, Clyde
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New iPhone 5c keeps beeping and the screen just stays black.
new iPhone 5c keeps beeping and the screen just stays black?
Plug your device into the original charger & block in a wall outlet and leave it alone for a couple of hours. Then, while it is still plugged in, restart it by holding down the home button and the power button for 10-15 seconds until you see the Apple, then let go.
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My iphone is not responding and the screen is glowing black. How do I get it to turn on?
How do I fix this? I was just using my phone when it went black. The battery was at 48 % when it turned off. What could be the problem?
this happened to me and what i did was let it go flat and then charge it and it worked. i dont know if this will help but this is what i did when my phone went black.
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My sons iPod touch stopped working, it won't charge in a docking station and the computer/itunes won't recognize it when connected. We have tried holding the power and home button at the same time for several seconds, and the screen still stays black. Thanks!
Hello skdog I possibly think your ipod touch is black because it has not charged. If your dock is broken it might just mean the dock will be broken and so might be the USB port. You should see an Apple shop nearby and hand it over and see what they can do. I hope this information works!
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It seems that my iphone 4 8gb verizon burnt out when i plugged it in my car charger and the screen went completely black and my iphone was hot when it happened any help how to fix it?
kriss1692 wrote:
I cant use my phone
So use a different phone...
and i dont remember my serial number on it
-> iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
so i dropped my iphone 4 in class and the screen is cracked. it wont turn on so i went home and connected it into my itunes and the phone just keeps beeping like every ten seconds and the phone lights up just a little. What does this all mean?
It means you should take it to the Genius Bar. You will no doubt need to buy an out of warranty replacement.
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I went to use my ipod touch 8GB but it wasn't working, when i looked closer it was on just very very dim. The brightness is turned up all the way and the screen is practically black.. does anyone know how to fix it?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings If yu can see the screen enough to do it)
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store since you have a hardware problem.
Apple Retail Store - Genius Bar -
Udating my ipa and the screen has gone black with just the apple logo and an updat bar. I cant turn it on/off.
TRY THIS TRICK.... IT HAS HELPED ME SO MANY TIMES!!!
hold down the power button and the home button for about 6-8 seconds or until the screen goes black.... -
My iPhone lost all files and the screen won't turn on
I was using my iphone not suddenly all filies have been removed and the screen won't turn on and the phone is charged
How do you know all files have been removed if the screen won't turn on?
You can try a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up. -
My iPhone 5 won't turn on, the screen just stays black!
My iPhone 5 won't turn on I have held the power button to see if it's dead or not and it doesn't seem to change the screen it just black I thought the battery could of died or something similar it only happened about 2 hours ago please help!
Hey Thermali,
Thanks for the question, and great troubleshooting so far. To completely isolate the issue, you may want to follow these steps:
Will not turn on, will not turn on unless connected to power, or unexpected power off
- Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
- Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
Learn about LCIs and corrosion.
- Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
- After at least 15 minutes, if:
- The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
- The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
- Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
- If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
- If the display turns on, go to step 4.
- If the display remains black, go to next step.
- Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to
restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
- If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
For additional information, see this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thanks,
Matt M. -
My screen has been cracked for a while now and today I dropped it and parts of the screen on top came off and the phone went completely black. I tried calling it and it rings as usual on the line but my iphone doesn't make any sound. I just plugged in my phone to my macbook and i am still able to import pictures and send imessages but while it's plugged in my phone constantly beeps..the same beeping as it does when its on the charger but it's just one beep every couple seconds. People have been telling me it could be the LCD..any thoughts?
Ask Verizon.
If you don't know whether you have AppleCare+, you can find out warranty information by entering the serial number at http://selfsolve.apple.com. The serial number can be found under Settings > General > About > Serial Number, if you are still able to use the phone. If not, eject the SIM card tray from the right side of the phone using a paper clip or SIM unlock tool. It is in very tiny print on the rim of the tray.
You cannot purchase AppleCare+ if it's been after 30 days or the phone has already been damaged like yours. -
I was using my iPhone 5 and the screen now has black
I was using my iPhone 5 and my screen now has black and white lines on it. I'm unable to do anything on it. Any suggestions please?
Sounds like you'll have to take it in to the Apple store for service. This happened to my wife's iPhone and they just replaced it.
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Iphone 3s itunes hangs and the screen is unresponsive?
When I link into the cloud and try to get songs onto my phone , sometimes it just blanks out and hangs. Or track stops and the screen becomes unrespnsive. Home button works but itunes is a zombied gonner.
Iphone 3s itunes 10.6.1 (7)
Makes me think I shall not renew subscription to cloud,,, as it is more iffy than mobile me.Try restarting your phone by holding the lock button and home button.
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We have iPhone 4 and I plugged phone into after market hardwired plug in car (that we have used successfully for two years). The screen has gone black and wont turn on. Phone was charged. I have tried force quit- home screen and top button. iTunes is not recognizing phone when I plug into computer. help pls
FIRST charge with an Apple charger for at least 15 minutes. Then hold the HOME and SLEEP buttons at the same time until an Apple logo appears. Hold for up to 30 seconds. If nothing happens the phone hardware has failed.
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I had an appointment this morning with Apple to try and solve the problem with my lock button ranomly not working anymore and a few hours before my appointment with the Apple store i was using my phone and my screen randomly went black and stopped working. And the p.roblem now i cant use it. I tried restarting the phone but I can't restart it due to my lock button not working so i need help with a solution on what i can do. I missed my appointment today because i could no longer use my phone and i'm now stuck using my laptop. I did also try connecting it to my MacBook but the screen was still unresponsive and black. I rescheduled my appointment to Monday to see what is wrong with my button and screen but in the meanwhile i would like to know if there is anything i can do or if i would just have to wait until monday and take it in to Apple. Any help would be really appreciated as i am phonelss for now until i take it in to Apple in a few days. Thanks.
You wrote...
' What can I do to solve this'
What have you tried...?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
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