My iphone 5 wont turn on, charge and reboot :( help
my phone was on 12% when i turned it off, the next morning i went to turn it back on and it wouldnt turn on, i went to charge my phone and wouldnt turn on so i tried holding the top button and the middle button together but nothing happen. i dont know what to do?
Charge it using the wall power socket for half an hour then do a reset
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
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My new iphone 4 wont turn on/charge/ connect to computer
Today I went to Disneyland with some friends. My phone died earlier in tha day. When I got home I plugged it in to charge it and it charged up to about 15%. Then It randomly just turned off. I tried reboot it and everything. I know its not dead becuase its been on the charger forever! I read that I should restore it but when I plug it into the computer it doesnt reconize it!! Then i tried to recovery mode too. It wont even let me do that! HELP PLEASE
While connected to the iPhone charger, try to reset the iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until either the Apple logo or battery symbol appears. If the battery symbol appears, continue to charge iPhone until it is fully charged.
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Iphone 5 wont turn on, charge or connect to itunes
My daughters iphone 5 is about 18 months old, she's recently had problems with the battery draining from 100% - 0% in a matter of a couple of hours even when not in use. Last week the battery drained and wouldn't charge, i tried everything i could think of and some things i found on the net. Yesterday i took it to a repair shop and they tested the battery, the battery was dead and he couldn't get it to charge. I decided to buy a new battery and hoped this fixed the problem. The phone charged as normal and everything was fine but today the phone died in a few hours and now wont charge again.
I've tried holding the home and power buttons for different amounts of time.
I've toggled the volume buttons,
left on charge for over an hour in the wall
I've cleaned all the conections and found no dust or anything.
I just can't get it to do anything.
I've connected it to my laptop but i can't even get itunes to recognise the phone, it's now been conected for a couple of hours and nothing is happening.
I've tried different chargers but as the chargers work with my own phone it can't be a faulty cable.
Is therre anything else i can try?Hello Claire_80,
Thanks for using Apple Support Communities.
The following troubleshooting steps will help in resolving this issue of the iPhone not powering on, and also not being recognized by iTunes:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Take care,
Alex H. -
Turned phone off & now it won't turn back on (The Apple icon appears, then disappears).. After trying a cold reboot the itunes icon appeared, but phone still wont turn on. What should I do?
First try: Shut down Mac forcefully. Press the button to start & hold down OPTION ke once youo see white screen. Boot disk selection window will appear. From here select your drive to boot into Mac.
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My iphone 4 wont turn on after hours of charging, normally i would press the lock button and home button together but my lock button stopped working afue weeks ago. Help!
Hello Kimbo1991,
It sounds like your phone is not successfully booting even though you have reset the device. I would next recommend attempting a backup and restore to iTunes with this article:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
If you are unable to restore with iTunes I would next put the device into recovery mode, and attempt the restore again:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
Regards,
Sterling -
What do i do if i dropped my iphone 5 and it wont turn on, charge, or sync with itunes!
iphone 5 wont turn on and charge and sync to itunes. HELP
Please make a Genius Appointment and take it in for service.
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My iPhone 4 wont turn on, It wont go passed the charging icon and then when I take the charger out it says it needs charge. Its not the charger as iv tried several and holding lock and home button doesnt work please help!!!!!
Hello there, Conorjl7.
The following Knowledge Base article provides some good, practical steps for troubleshooting issues with charging:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
Inspect the connector at the bottom of the phone:
Make sure that there are no bent pins in the connector.
Make sure that the connector is free from debris.
If there are bent pins or debris, please contact Apple Support.
Otherwise, continue troubleshooting.
Make sure that the outlet you're using works.
Make sure that the Apple USB cable and Apple USB power adapter work.
Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
If the device still exhibits an issue, try turning your device off and then on again while connected to power.
If the issue is persists, please contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
my iphone 5 wont turn on, i tried charging..but no response... my lock button is broken.. so i cant do the lock and home button thingy..please help
Hi laurenwatt2014,
Thanks for visiting Apple Support Communities.
It sounds like your iPhone is in need of service. I recommend using this link to find out more about having your iPhone evaluated:
http://www.apple.com/support/iphone/repair/
Best Regards,
Jeremy -
Hello i have a unusual problem,anyway my iphone 4 wont turn on and when someone calls they hear ringing,but my phone doesent ring.So i poen simcase and now ring off. Screen is just black,because it's turned off..Please help me to solve this problem..Thanks
As far as trying to power up your device, make sure it has a good charge and then hold the button on the top of the phone and the home button on the faceplate together until the apple appears on the screen.
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My iphone 4s wont turn on,it wont even charge,when it does eventually start to charge the apple icon on the screen will appear for a few seconds then itll disappear, i have tried to do the soft/hard reset but nothing happens, can anyone help me please? do i have a dead iphone on my hands? isit worth me going into the apple store and seeing what they can do or isit pointless? please help!!!
Try to backup and restore you device in itunes...restoring the device is like removing the iOS software off the device and re-add in a newer software, after you have restore you device, MAKE SURE YOU SET UP YOUR DEVICE LIKE A NEW DEVICE, DONT NOT RESTORE FROM BACKUP!!... give the device a chance to use the newer software and see if the issue still persisting, if the issue still on going then its would be a hardware issue.
Call Apple Care and see if your device is still under warranty to get it replace -
my iphone 6 wont turn on after i updated it and it doesn't work to restore it in itunes. what should i do?
Hello ole-gunnar,
Thanks for using Apple Support Communities.
If your iPhone is unresponsive after updating your iOS version, then I'd like you to please follow the troubleshooting below.
If you see a black screen
You might need to charge your device before it can turn on. Plug in your device and let it charge for at least 10 minutes (20 minutes for iPad), then try turning it on.
You should see a battery icon while your device is charging. If you continue to see a black screen, reset your device. If your device doesn't respond when you press buttons
Your device might not return to the Home screen when you press the Home button, wake from sleep when you press the Sleep/Wake button, slide to unlock or power off, or it might appear frozen. Try these steps:
Restart your device.
If it still doesn't respond, or if it doesn't turn back on, reset your device.
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Get more help
If you still need help after trying the steps above, contact Apple Support.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Cheers,
Alex H. -
good day please help me, my iphone 5 wont turn on. i have tried the hard reset . but that didnt even work. i plugged it in charger but still no response i connect it in itunes still.dont open. please help. i dont have the warranty anymore, so please help.me.
Please make a Genius Appointment and take it in for service. By now it probably cannot be fixed, but you never know.
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i left my ipod alone for a second on the bed i come back and i click the on button it wont turn on anymore and its fully charge what should i do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Black macbook just shut down while playing warcraft 3. It wont turn back on and has no charge on the battery ( it was charging just fine). Any ideas?
This can be caused by faulty battery. Make Genius reservation and take the iPhone to Apple Store for free quick battery diagnostic testing.
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my iphone 4s wont turn on with out being pluged in and when i unplug it it dies instantly i pluged it in put it in dfu mode and tried to restore it hoping it might help but its stuck in dfu and has restore error 21 help!!!
Hey jestinsinclairr,
Thanks for using Apple Support Communities.
After reviewing your post, it sounds like you had one issue and then got a second trying to resolve the first. A frustrating situation for sure. The first article linked has what to do if it is not powering on unless plugged in. The second article addresses the error you are receiving when trying to restore.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Resolve iOS update and restore errors
http://support.apple.com/kb/TS3694#10
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Have a nice day,
Mario
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