My iPhone 5c and iPad mini won't charge. Can both charger ports be broken at the same time?
MMy iPhone 5c is dead and wont charge. My iPad mini also won't charge. So I thought it was my charge wire or charging block might be the proble. I've used other wores and other blocks and also plugged it into by laptop and neither are charging. So it would see that the charging port is broken on both. But it seems odd that both would break on the same day. Both are under a year old and I only ever use official Apple charging devises. Help!
Good day Hollixd,
Thank you for participating in the Apple Support Communities.
It sounds like your iPhone 5c and iPad mini are not charging. It does seem odd that both devices are not charging from multiple chargers.
There are a few more steps that may help you charge your devices. Next, I'd try steps 1, 2, 4 and 5 from the article If you can’t charge your iPhone, iPad, or iPod touch:
If the battery doesn’t charge, unplug your device and try these steps:
Look at the connector at the bottom of your device and make sure it’s free of debris.
If you're using a USB power adapter, make sure it's plugged in all the way and the power outlet is working. If you're connecting to a computer, make sure it's on and can charge your device. To charge an iPad, you might need to use a USB power adapter and plug into a power outlet.
Try a different USB cable, USB power adapter, or USB port.
If everything seems to be working, reconnect your device and wait for 30 minutes.
If your device still doesn’t charge, try to restart it while it's connected to power. If you can't restart, reset your device.
If your devices still don't charge after trying all of these steps, the article suggests contacting Apple Support:
If your device still doesn't charge or you still see an alert after trying the steps above, contact Apple Support.
Sincerely,
Jeremy
Similar Messages
-
My iPhone 5 and iPad mini won't charge with the lightning cable. Worked fine for months until today.
My iPhone 5 will not charge using the lightning cable. It has worked fine for months then started beeping and now won't take a charge. Neither will my iPad Mini. Does anyone know know what the problem could be?
MY IPAD MINI WON'T CHARGE
I'm f*cking stressed about it. I don't want to tell my mom that my charger is not working because THIS ALSO DID HAPPENED TO ME LAST YEAR!
( I also did a research and found that people also encounter this problems other do by apple chargers for the 6th time! )
I DID THE TUTORIALS IN YOUTUBE AND GOOGLE!!!! but nothing happened
Like Putting a spring on the charger cable. and cleaning the lightning port
PLEASE HELP MEEEEEEEEEEEEEEEEEE -
Notification Center for iPhone 5 and iPad Mini Disagree
I have an iPhone 5 and iPad Mini - both updated to iOS 7. They both have the same settings for what is supposed to show and not show in Notification Center. However they don't show the same notifications on the second "All" page. And neither show anything on the second "All" page if I open Notification Center from the Lock Screen.
Another "funny" thing - the description of the day's weather (since they are both residing in the same city) differ in the descriptions. Now I realize that iOS 7 was just released and that Apple's servers are probably going nuts - but you would think that they would both display the same information (again with the same app settings).
BTW - Has anyone found a good website tutorial about Notification Center and what all the controls in Settings actually do? Thanks.swandy wrote:
Another "funny" thing - the description of the day's weather (since they are both residing in the same city) differ in the descriptions.
They are both set to use location services for the weather app?
And you are viewing the same location on each? -
Iphone 6 and ipad mini not charging after update to iOS 8.02
after updating iPhone 6 and iPad mini to iOS 8.02 neither of them will charge on my Bose Soundock Portable using a genuine Apple 30 pin to Lightning adapter however, my 5S running 8.0 still charges
Upgraded to 8.1 still not charging with official adapter however the one I bought from poundland works fine
the official adapter has been exchanged for a new one also -
My iPad mini won't charge at all. I got it for Christmas off my dad and it is still in brand new condition. Until the other day it has been working fine but until yesterday or the day before my charger went all funny. In order to charge my iPad mini you had to put the charger in an exact place and if someone so much as touched it it would stop charging because it wasn't in its exact position. But today I tried to charge it again and I tried getting it in the same spot as yesterday but it is not working at all. I have only ever charged my iPad mini in the wall but I have seen posts about people charging it in the USB in an computer. So I thought I would also try that but that hasn't worked either and now my iPad mini won't charge in a plug or USB and I live really far away from an apple store and I can't get a new charger also because I live far away from the store. So what shall I do?
When and where was the iPad/charger purchased? It's covered by a 1-year warranty.
The problem may be the USB cable.
Cheers, Tom -
Issues syncing iPhone 5 and iPad mini with outlook calendars
I am having issues syncing my iPhone 5 and iPad mini with Outlook calendar. This is a new problem since I upgraded to IOS 7. I am now using ios 7.0.2. I have removed air sync for calendars and that has not resolved the issue. Nothing new on my calendar is syncing to my phone or ipad. Any suggestions?
To use AirPlay, you need these:
iPhone 4 (or later), iPad, iPad mini, or iPod touch (4th generation or later)
For videos or photos: Apple TV (2nd or 3rd generation)
For music: Apple TV (2nd or 3rd generation), AirPort Express, or AirPlay-enabled speakers or receivers -
Can't open numbers on my iPhone 5S and iPad mini (1st Gen.) after updating to the new version 2.0.1. Please help!
Okay , you should only delete EMPTY DUPLICATED folders, not preview folders or any others. I would put them all back. Then just delete any DUPLICATED EMPTY folders, do not disturb any other folders. On iOS switch off DOCUMENTS AND DATA under ICLOUD in SETTINGS. Do this on all iOS devices not just the one. Once deleted DUPLICATE FOLDERS on the mac in MOBILE FOLDERS then exit the LIBRARY. Open PAGES on your MAC and view folders on icloud. Check everything is all there as expected. If okay then DELETE and re-install PAGES app on iOS - THEN switch on DATA and DOCUMENTS in ICLOUD. Now open PAGES. If you have Time Machine on you can recover any 'lost' doc files and restore them from your mac from pages application. Try the process again and do not disturb any folders other than ones I mentioned as this is the system files LIBRARY. It is not a place to be over zealous in moving, altering and deleting folders and files. Take care please.
-
My photos from camera row are not going all to photostream in any device, iphone 4s and ipad mini What can I do, please.
Both devices have the Icloud on.Try this on All Devices...
Close All Open Apps... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
Dear team, please advise when are we going to receive the latest IOS 7.1 for iphone 5 and ipad mini,
dear team,
please advise when are we going to receive the latest IOS 7.1 for iphone 5 and ipad mini,Any future updates will be released when they is ready. Apple have not said when that will be yet, athough you can be sure it will be all over the tech/Apple news websites when it happens.
-
Updated ipad yesterday to 7.0.6 and now can't connect to internet. Tried cellular, Verizon and Comcast. Updated 2 iphone 5S and ipad mini today and all work fine. Any suggestions?
Has the unit EVER been jailbroke?
If "No," first try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, if you have IOS-7, read this. -
Safe to use Mr Phone USB charger with iPhone 5S and iPad mini?
Bought this on Amazon.
Mr Phone: Original MrPhone (2400mah) High Power Rapid Charge USB Mains Adapter for Apple iPad Mini/3/2/1, Samsung Galaxy Note 2 10.1, Galaxy Tab 7.0/7.0 Plus/10.1, Lenovo IdeaTab S2110A/S2109A, aPad/ePad Android Tablet PC , TomTom, Garmin, Galaxy s3, Iphone5, iphone 4s and many other devices that can be charged via the wall socket
http://amazon.co.uk/dp/B00CH3IU2S
Is it OK to use with an iPhone 5s and ipad mini?
My worry is it'll damage the battery. It charges sooooo much quicker than the standard charger.Who knows ,if you want to charge faster get the Apple 12w charger that is compatible with all iOS devices
Then you don't have to ask is it safe ,it's made by Apple for their devices -
Please Answer
When IOS7 comes out, will the current iPhone 5 and iPad mini have the finger scanner option, or is it just the new 5S, because in the release videos, they showed an on screen finger scanner, so I was curious whether older models will have this function?The fingerprint scanner will be a function of new hardware.
-
My iPad air won't charge. I am using the cable suppied. It shows the charging icon for a split second then says not charging. I have tried re starting and nothing changes.
Z zoozx ,
How could Microsoft come up in a forum about an Apple problem? We have heard for years how superior Apple products are but we've never had as many headaches and problems with our Windows PCs over the years as we have with the Apple devices we now have. My wife has the most recent iPad and my son has the most recent ipod Touch. Earlier problems notwithstanding, the iOS 7 upgrade was horrible and hard to imagine for a device where the company controls all of the hardware and the software with no variants. As for Microsoft, I can say I have programmed on many various platforms from PolyForth to Unix to Windows and .NET. I think what many Apple users don't understand about Windows is the sheer magnitude of variables in making the software and all upgrades work for such a myriad array of hardware platforms and usage scenarios across an enormous number of partners and small to large enterprises. Anyone who has worked with a large integrated system can get a sense of this. I work in healthcare and our HIS system is rated #1 in it's class (built on a derivitive of an old MIT OS) but due to it's vast integration capabilities and the variety of usage and setup variables from site to site, it requires daily dilligence in error reporting and resolution across all of it's applicaitons. Microsoft Windows works and integrates with a massive number of other Microsoft client and server solutions that are used by the vast majority of enterprises in the world. It's no small feat to keep the Microsoft software stack in good working order. Of course everyone is entitled to their opinion but I wish we could past this ABM mentality that pervades online forums. I'm not sure if you've noticed but the Apple forums are jam packed with folks like yourself and me having problems with Apple hardware or software so I'm not sure where we can say one is better than the other, even if you could carve out some realistic benchmarks from which we could compare them on an even playing field.
With all the said, and I apologize but feel that the Anti MS anecdotes belong left long in the past, but any ideas on how we can get the supplied power cables to charge the devices they came with? I don't believe I've ever encountered a problem at the power cable level like this in which 2 cables are not working on 2 different devices. I think it points to software problems but as someone else mentioned about display settings, I'm not sure how your display settings affect the charging of a device in a non display mode. Would that suggest the thunderbolt cables are not capable of delivering enough charge to keep up with idle power consumption? -
iPad Mini is stolen. Can I register this as stolen on the Apple website so that the scum who stole it can't use it. Or atleast when they try and register it, I know about it?
Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
Report to police along with serial number. Change all your passwords.
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
iCloud: Locate your device on a map
http://support.apple.com/kb/PH2698
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
iCloud: Locate your device on a map
http://support.apple.com/kb/PH2698
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
http://support.apple.com/kb/HT4061
Cheers, Tom -
i have 4 ricco md2 mini USB speakers and i can't get them to play at the same time. i have tried using the aggregate device feature but have had no luck. i can play each pair separately, but not together. what should i do?
i have 4 ricco md2 mini USB speakers and i can't get them to play at the same time. i have tried using the aggregate device feature but have had no luck. i can play each pair separately, but not together. what should i do?
Maybe you are looking for
-
I want to make a check for billing cancellation, that ,first the user has to cancel the excise invoice and then only he can cancel the billing document when he cancelling billing document, similarly if he is cancelling a delivery then first he need t
-
Cannot convert pdf to word file
i cannot convert pdfs to word files using either Adobe Reader or ExportPDF website. Using Adobe Reader, I get "an error occurred while trying to access the service" and for ExportPDDF website, I get an "internal server error" message. I have the mos
-
Auto employee vendor creation report
HI Experts, How to right a program which creates employee as a vendor automatically when HR hires any new employee in SAP, also in future if any detail has been changed in his HR master then the same will be automatically changed in his respective ve
-
Is there a problem with the OS X Update 10.9.3
I have been trying to update this software for several days, it will not update. Can someone help me. Marie
-
Upgrade Mac OS X 10.1.3 so I can run my new printer
Help.... I want to install new printer I got from Xams but I have MAC OS X 10.1.3. How do I upgrade to 10.2.1 to 10.3.x (this is what it says on the side of box the Canon Printer) I'm not sure if I can get back to this discussion group could some als