My iPhone 5c froze while I updated. And now I can not shut it off. No buttons respond.
It has been frozen for two hours. Can not shut it off, or something else.
Reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data by resetting.
If this does not work, connect in recovery mode to your computer, explained in this article:
If you can't update or restore your iOS device
Similar Messages
-
I performed the update on my iphone and now I can NOT receive email, it just keeps trying to retrive? Any suggestions?
Hi ElizabethAnnT,
Welcome to the Support Communities!
With the Mail app open on your iPhone, notice which email account is showing in the top left corner of your screen. Tap on that mailbox and you should be taken back to the main MAILBOXES window. See the picture below:
If you tap the Edit button in the top right corner of your screen you will see a list including "All Inboxes" and "Unread." Make sure there is a blue circle with a checkmark to the left of all of these.
For more information on using Mail, click on the link below:
See important messages - iPhone
http://help.apple.com/iphone/7/#/iph3caefa61
...tap Edit while viewing the Mailboxes list.
Cheers,
- Judy -
I have just done a software update and now I can not open my itunes. How can I open itunes?
Hi, I have a macbook pro os x, version 10.6.8
While doing a software update, I was asked to quit itunes to download the update. Now I can not open itunes. The icon is still there, but it just bounces up and down when I click on it. What is happening there? And how can I open itunes? Do I need to down load itunes again?Settings > Messages > Send & Receive
Look at the Apple ID and the "YOU CAN BE REACHED..." entries. Make sure none of these are shared with your partner. -
I updated and now I can not open firefox
I installed the damn update you sent and now I can't get Firefox open
What exactly happens when you double click the Firefox icon? Does it display any kind of error-message? And could you please start Firefox in [[Safe Mode]] to make sure that no customization is responsible for the issue?
-
Help! I recorded odometer readings on my work calender on my iphone 4S all last year and now my calenders are blank from September2012 and earlier. It is backed up to icloud. What happened and can I get that information back somehow?
Go to iCloud.com, select the calendar.
Is the information listed in the calendar?
If it is, it should be syncing to the device.
If it is not, then that information is gone. -
I put music on my ipad by mistake by downloading all purchased songs via wifi and now I cannot get them off. is there a way to get rid of them?
Swipe from left to right and tap "Delete"
http://i1224.photobucket.com/albums/ee374/Diavonex/9b90eea9e202cba176dffb65029c4 e87.jpg -
I updated my applications and now I can not open any of them.
I updated the required updates due to being given no other option to go around the update and now I can not open any of the applications I installed prior, it just shows the words up to date italisized and grayed out giving me no options to oppen the applications now that I have updated my applications.
What is your operating system?
What applications are these?
How are you trying to open them? From your description it sounds like you are opening the Application Manager. -
An error occurred while software update and now can't get emails either
Please Help, an error occurred while software update (unable to update) and now I can't get my emails either.
I figured it out....I had downloaded and deleted my photos. then I was able to upgrade...easy!
-
I just installed the latest software update on my iPhone this weekend (9/22/12), and now I can't get email. I've restarted and closed all my apps to no avail. I'm able to get email on my laptop, so it's not a problem with my provider. Any ideas?
Originally we were getting the error that the phone could not connect. Then, after deleting the account multiple times and re-adding it again, the error message CHANGED to having to log in to Yahoo and authorize.
When we went to Yahoo in a regular browser and logged in there was an alert telling us about connection attempts so it disabled mobile/iphone connectivity. It required that we change our password FIRST.
Then, we went in to Manage Apps and Webpages and saw that iPhone was not there but Facebook was.
After all of this went back to the phone and deleted then re-added the account again and SUCCESS!
It now also shows up on the Yahoo Manage Apps and Webpages.
Hope this helps someone else. Please consider giving me points if it does or like the post.
Fred -
HT1386 I was trying to update my iphone and now I can not activate it, it says no sim card installed
I was trying to update my iphone and now I can not activate it, it says no sim card installed.
What can I do now, help please.Ntmate68 wrote:
it's stuck on a screen that has a iTune and plug picture
See Here > http://support.apple.com/kb/HT1808
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766 -
Updated my Iphone 4s to the new IOS and now i can't restart or recover it. as soon as it starts recoring, the status bar fades and the connect to itunes screen appears. WHAT THE HEY!? I'm SICK of UPDATE ISSUES!!!!!!
Yes, yes, yes... I've gone through all the common sense trouble shoots. Would't be here asking questions if that answers existed on the net. Sorry if I sound a bit edgey, but I've had nothing but issues with every update since IOS 7. Clearly there's nothing that can be done about this. and this is the final nail in the coffin to try to make me buy an Iphone 5.
-
my phone is froze on a page and wont do anything, not even turn off ... what can i do
a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
-
I changed my Apple ID (other email address and password) and now I can not login to my account in the iPhone iCloud. When I open the tab iCloud displayed my old Apple ID (it was in the iCloud) and asks for a password, but neither the old nor the new password does not match. What to do?
If you want to change your iCloud ID or password on your phone go to Settings>iCloud and tap Delete Account, then sign back in with your updated information. Note: this only deletes the account and any synced data from your phone, not from iCloud. Provided you are signing back into the same account and not changing accounts it will be synced back to your device when you sign back in.
-
I got a request from apple to update my itunes and while uploading the update, the program gave an error message and now I can not open my itunes and fear that all my music etc is gone? what do I do to correct this problem?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I recently updated my iPhone 4s to the iOS 6. Now I can not install application updates, my music library has vanished, iTunes Match (in Settings) keeps setting itself to "Off". I have also logged off of iTunes in Settings, and it will not let me log back in. Just a few moments ago when I again tried to log into iTunes, it asked me for my Password, then replyed that I had no Match account; but I do. Is Restore the best option?
Any suggestionsI couldn't find the edit button on my original post so I am posting an update here.
I have gone through more apps and have had good luck on all but one more. And it's not that the app doesn't work, I am talking about the Yahoo Weather app, It works fine, but when you swipe between cities the screen lags a bit and it sometimes doesn't move between pages the way it should. On iOS 7.1.2 it was smooth as butter but on iOS 8.0, not so much. I will post a note in the app store to let them know. I really like the Yahoo app better than the new stock app.
I have been going through my games and they all work fine. Angry Birds (Original and Stella), Canabalt, Minecraft, Bejeweled 2, Silly Walks, PopWords, Doodle Jump, Deep Green all seem to work just fine.
Starbucks app works as it should.
I will stop back again next week after I have had the weekend to play with it in detail and post my thoughts again.
Maybe you are looking for
-
Adding listeners for instances on other frames
I'm trying to create a very standard menu, the type where there are links on each page that links to each other. So far I've put each menu page on a separate frame (total around 35 frames), and each link as its own instance/class. Originally I planne
-
Yesterday the following message appeared in my browser (Firefox 3.6.13): "The Java Console extension is no longer supported and will be automatically removed the next time you restart Firefox. This will not affect any Java applications or websites in
-
Hi Experts I configure smb.conf file and i ran test parm and started my smbd and nmb service also i am getting given below error message when i used to connect from my XP box to solaris 10 i checked the firewall it is disabled. Error: The network con
-
Error submitting environment variable containing spaces
Hello, I need some help passing an environment variable that contains spaces to the JVM when launched via the command line I can successfully use the following and read its value in the java application: java -DMYVAR=value.cfg myClass However, when I
-
I would like to use a SharePoint list as an RSS feed into my dashboard. I am using the RSS Connector (with triggers) that came with the Xcelsius install. The connector works fine in a preview mode, but when I try to export the dashboard it hangs on t