My iPhone 5c has literally just stopped working, I haven't dropped it or anything, I've tried holding down the buttons and charging it but nothing works, it's like it's constantly dead

My phone literally just stopped working through the day it had about 80% charge so it wasn't dead, never dropped it or damaged it in anyway.

Things to try: Press power button for 5-10 seconds to see if it responds. If not, try connecting to your computer and see if it wakes up and itunes recognizes it. Last thing would be to try to charge it for a while to see if it wakes back up. Possibly have defective battery. Your last resort is then to take it to apple store to see if they can wake it up.

Similar Messages

My iphone died and when I plugged it back in to charge it when it powered on the screen remained black. I can hear when I receive a text and a hear siri. I have tried holding down the sleep and home button

My iphone died & I plugged it back in to charge when it powered on the screen remained black. I can hear when I receive a text and siri. I have tried holding down the sleep and home button and restoring in itunes neither worked. The screen on the phone is cracked but has been working fine until now. Please help!!!

Here's how to perform the restore:
HT1414
If you can actually get to restore, maybe (I estimate a 0.01% chance) you'll be able to do a backup before the restore. Actually, from the symptoms you describe, I suspect a restore won't work either and you'll need to do a recovery.
Just in case, if you need to recover (restore fails), here's how. Note you may have to try to get into recovery mode more than once.
http://support.apple.com/kb/HT1808

I found an iphone3 and it has a passcode... I tried holding down the home and power button to reset the phone while connected to my itunes, but the phone doesnt reset or even turn off. What can i do to use this phone

I found an iphone3 and it has a passcode... I tried holding down the home and power button to reset the phone while connected to my itunes, but the phone doesnt reset or even turn off. What can i do to use this phone

I found an iphone3 and it has a passcode... I tried holding down the home and power button to reset the phone while connected to my itunes, but the phone doesnt reset or even turn off. What can i do to use this phone
We were going by your post. 'What can i do to use this phone"...
No offense intended, it's just that we see thousands of posts where people have different reasons for trying to use a stolen or lost device.

Dropped my iphone while making a phone call and when i picked it up the screen was black and now it will not turn on. I have tried holding down the home and power buttons for over 2 hours and it is not working! help :(

i dont know how to fix this help

Basic Troubleshooting Steps when all else fails
- Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear. (For iOS 6, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)
- Relaunch the App and try again.
- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
- Reset All Settings (Settings > General > Reset > Reset All Settings)
- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
- Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem.

I dropped my phone last night, already with a little bit of glass missing at the top. The screen has gone black with blue lines down it and i cant even see my home screen. I've tried holding down the power and home button, someone please help

I dropped my phone last night, already with a little glass missing at the top. The screen is black with blue vertical lines, I cant even see my home screen I've tried holding the home and power button. Someome help?

It's broken. Take it to Apple.

HT5957 I have downloaded the ios 7 for my ipad and now my screen is locked and shows a plug pointing towards an itunes symbol. Does anyone have an way out of this frustrating problem? Holding down the home and power buttons together has not worked.

I have downloaded ios 7.2 update for my ipad and now my screen is locked and shows a picture of a plug and the itunes symbol. Does anyone have advice to fix this frustrating problem? I have seen help online for iphones, but none for ipads. The screen will not budge. I have tried holding down the power and home buttons at the same time, to no avail. Please, can some of you smart people help me?

Hi there Martha250,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W.

My iphone3gs has died, it just started to vibrate and carried on for several minutes, then just stopped . Now I cant switch it on or off I just have a black screen It was fully charged when it happened and since then I have tried holding down the sleep bu

My iphone3gs has died, it just started to vibrate and carried on for several minutes, then just stopped . Now I cant switch it on or off I just have a black screen It was fully charged when it happened and since then I have tried holding down the sleep bu

iOS: Unable to update or restore

My ipod touch wont play any music, when i try to play a song, it just keeps pausing. no sound comes out of the headphones or internal speakers. what can i do to fix this problem? ive tried charging it and resetting it but nothing works.

my ipod touch wont play any music, when i try to play a song, it just keeps pausing. no sound comes out of the headphones or internal speakers. what can i do to fix this problem? ive tried charging it and resetting it but nothing works.

my ipod touch has the same problem. I restored it three times, but that can't help.

Cannot send or receive yahoo mail or gmail from iPhone . installed ios 6 recently. tried rebooting the phone and deleting the email account and adding again but nothing works ! can someone suggest a solution?

cannot send or receive yahoo mail or gmail from iPhone . installed ios 6 recently. tried rebooting the phone and deleting the email account and adding again but nothing works ! can someone suggest a solution?

Not sure about yahoo, but for gmail, I done the following:
Set up using Exchange on iPhone, it'll keep prompting for password. On PC use captcha option, log in to gmail account from PC after completingg captcha option, enter password on iPhone.
See how that goes for gmail, let us know.
Hopefully someone will have fix for yahoo.

I have two apple accounts, but can only access one. I did all the steps to recover the older account's password but nothing worked. I need to access the older account to update apps. Also would there be a way to just combine both accounts?

I have two apple accounts, but can only access one. I did all the steps to recover the older account's password but nothing worked. I need to access the older account to update apps. Also would there be a way to just combine both accounts?

Were you able to reset the account's password ? If not then how did you try to get it reset e.g. http://iforgot.apple.com (which would have sent it to the rescue email address if you have one on that account) ? You can also try contacting iTunes Support in your country to get it reset : http://support.apple.com/kb/HT5699
And no, accounts can't be merged nor content transferred between accounts.

HT2638 since updating iPhoto it has ceased to open. i have tried to Hold down the Command and Option keys on the keyboard but it does not work. iPhoto still does not open

Since updating iPhoto it has ceased to open. I have tried to Hold down the Command and Option keys on the keyboard which is the suggested solution to then open a suggested solution to rebuild the library, but it does not work. iPhoto still does not open. can someone please help?
thank you

Try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
Home/Library/ Preferences folder.
2 - delete iPhoto's cache folder(s):
Home/Library/Containers/com.apple.iPhoto
and, if there is one, the
Home/Library/Caches/com.apple.iPhoto folder
3 - reboot, launch iPhoto and try again.
NOTE: For Mavericks, 10.9, go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
Happy Holidays

4 hours ago my iphone randomly turned off and now i cant get it to turn back on. Ive tried everything, trying to reset it, charging it but nothing works! the charging symbol doesnt even come up when i plugged in the charger. Please help!

4 hours ago my iphone randomly turned off and now i cant get it to turn back on. Ive tried everything, trying to reset it, charging it but nothing works! the charging symbol doesnt even come up when i plugged in the charger. Please help!

Hello there, LaruaGalliers.
The following Knowledge Base article provides some great troubleshooting steps for your issue:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
Battery does not charge
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
iPhone or iPod touch displays the low-battery image and is unresponsive
If you see the image below, charge the iPhone or iPod touch with USB power adapter for at least 15 minutes.
You should see this image when iPhone or iPod touch begins to charge:
If the screen still displays the low-battery icon, try turning the iPhone or iPod touch off and then on again.
If the issue persists, follow these troubleshooting steps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT201269 i am trying to restore my iphone but it is asking me for a password. i have tried my apple ID password and several others but nothing is working. how can i restore my iphone? is there anything i can do?

i am trying to restore my iphone but it is asking me for a password. i have tried my apple ID password and several others but nothing is working. how can i restore my iphone? is there anything i can do?

recovery mode
open itunes on computer
plug cable into computer not phone
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808
if it says turn find my device off can be done at icloud.com or on the device settings - icloud - find my device

My iphone 3gs ran out of power, now wehn plugged in it will not restart, tried plugging in with different chargers, holding home key and other one but nothing works, screen is either battery icon or Apple iconn

my iphone 3gs ran out of power, now wehn plugged in it will not restart, tried plugging in with different chargers, holding home key and other one but nothing works, screen is either battery icon or Apple iconn

Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H.

Hi i cannot download ios 6.1.2 on iphone 5 , i tried to reset the setting and restart it but just cannot download. can anyone help me with this ?

hi i cannot download ios 6.1.2 on iphone 5 , i tried to reset the setting and restart it but just cannot download. can anyone help me with this ?

First, plugged into a wall power socket.
You go to
Settings > General > Software Update
to update the new IOS 6.1.2

My iPhone 5c has literally just stopped working, I haven't dropped it or anything, I've tried holding down the buttons and charging it but nothing works, it's like it's constantly dead

Similar Messages

Maybe you are looking for