My iphone 5C is stuck on the update screen

I have agreed to do the latest update but my screen has now been stuck with the Apple Logo for over an hour. I have tried the power button but nothing works. Can anyone let me know how I can get my phone working again? Thank you!

Hey there Tashy1207,
It sounds like your phone has an Apple logo on it but will not finish booting, and seems to be unresponsive to the Sleep/Wake button. I would use these steps to get your phone reset:
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
If that does not get your phone loading correctly, I would next connect your phone to the computer and restore it if possible:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Thank you for using Apple Support Communities.
All the best,
Sterling

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