My iphone 5c keeps restarting by itself ever since I updated to IOS 8.02. Its really frustrating because it says I have to connect to Itunes and get an update but when I try to update Error 27 keeps popping up. I had to restore my iphone about 10 tim
I had to restore my iphone about 10 times in the space of 24 Hours. This really *****. Someone please help!!!!
Hello TonioG242,
Thanks for using Apple Support Communities.
From your post I see that you are getting error 27 when trying to update your iPhone in iTunes. I can definitely understand how this is a frustrating issue, especially after trying multiple times to restore the phone but to only get the same error. There are troubleshooting steps however that you can follow to help resolve the issue.
Check for hardware issues
Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
Get help with iOS update and restore errors - Apple Support
Have a good one,
Alex H.
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