My iPhone 5c keeps turning off it or just going to the shut off screen, also I have a pressure crack inside my phone. This isn't the first time this has happen the within the first 2 months of getting the 5c (I got it when it first came out) did this

Like I said in the question it won't stop trying to turn off and this isn't the first time this has happen. Please help me

Hi FayeeSavvy,
Welcome to the Apple Support Communities!
If there is a crack in the display on the iPhone, I would definitely get that repaired first. Please use the following link for information on the repair process.
iPhone Screen Damage Repair - Apple Support
http://www.apple.com/support/iphone/repair/screen-damage/
Have a great day,
Joe

Similar Messages

  • TS3276 Hi there I am having trouble with my outlook express this is the first time it has happened it keeps telling me can't connect to the SMTP server and every password I have tried is incorrect this is for 'iCloud' very frustrating as all our phones ar

    Hi there I am having trouble with my outlook express this is the first time it has happened it keeps telling me can't connect to the SMTP server and every password I have tried is incorrect this is for 'iCloud' very frustrating as all our phones are ok

    Well I am feeling a bit silly now because that was all I had to do. In the past Workgroup Manager had always opened right up to the list of my users, I never even thought to click on that but apparently that was all that was needed.
    I still am not sure how the iChat Server preferences changed themselves on me, but it is not the first time I have had weird "settings" issues with our Snow Leopard Server.
    Thanks!

  • I have a new Macbook Air and for the last few days the fan had run continuously, this is the first time it has ever run, and now it won't stop, the fan starts up as soon as I turn it on. The computer is not hot.Any ideas on how I can fix this please ?

    I have a new Macbook Air, 6 months old, and for the last few days the fan had run continuously, this is the first time it has ever run, and now it won't stop, the fan starts up as soon as I turn it on and the computer seems to running more slowy.The computer is not hot but I am worried it may burn out,.Any ideas on how I can fix this please ?

    Hello dwb,
    Here is the screen shot, just the top half, there are another 10 pages, but I guess this should enough for you to have an idea of waht is going on, bit small I am afraid. No, I don't have any apps setup to run when I open my computer, the kernel, varies between 290 and 305 per cent ish.
    Would that PRAM thing help ? I think it may be the computer itself, well something inside, as this the first time that the fan has ever started running since I have this computer, even when I have 3 or 4 apps running.
    Thank you again for your advice,
    Regard,
    Beauty of Bath

  • TS1702 I had this Scrabble on my iPad2 and began to have connection problems, it would lock in the "connecting" position. This is not the first time Scrabble has had problems with interface. Typically customers delete the Ap then download it again to rein

    I have contacted EA about this and can find no help. I had this Scrabble on my iPad2 and began to have connection problems, it would lock in the "connecting" position. This is not the first time Scrabble has had problems with interface. Typically customers delete the Ap then download it again to reinstall it. During the process you sign in and approve the purchase KNOWING that another window will open saying that you have previously purchased it and that there is no charge. So what happened this time? It will not connect and all of my saved and current games are wiped out. I want my money back, this game interface is pretty junk and operates like some ancient DOS program,,bug,bug,buggy. I want my money back.

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • I Photos will not upload even though I have cleared cache and cookies - any ideas - this is the first time it has happened

    My IPhotos will not upload to Email or Ebay even though I have cleared my cache and cookies.  This is the 1st time this has happened - any ideas please?

    There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
    - What version of iPhoto.
    - What version of the Operating System.
    - Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
    - History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
    - What steps have you tried already to solve the issue.
    - Anything unusual about your set up? Or how you use iPhoto?
    Anything else you can think of that might help someone understand the problem you have.

  • My touch screen barely works and nothing has happened to it. How do I get the touch screen working?

    How do I re-set or get the touch screen fully working?

    Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as NEW.
    If you've been through ALL these steps and you still have problems, then you'll need to bring your phone into Apple.

  • IPhone 5c keeps turning on passcode lock without doing anything!  We don't want to have to plug it on and wipe it again (all since iOS 7.1 update)

    Basically my sister updated her iPhone 5c to iOS 7.1, before this she has a passcode on it,
    She then took the passcode off, after the 7.1 update. Yesterday it randomly put a passcode back on so she tried the ones she had used before and the usual 1,2,3,4,, 0000 ect. But nothing worked, so aft being locked out for 2 hours she had to plug it into the computer and wipe it,
    So after setting the phone back up with no passcode, this morning it happened again, we have tried the usual numbers again, and tried resetting it (so turning it off and on, and holding the lock and home screens to reset) now there is no point blanking her phone again if it's just going to happen again later, and I have had to surrender my iPhone to her temporarily (which I have never had a passcode on, and hasn't had any issues)!
    What can we do, beyond traveling an hour to take it back to apple!

    The passcode is coming from the backup file. She must not have removed it as was thought. You will either have to restore the phone as new, or restore to a backup file before the passcode was added. By the way, is this an employer provided phone? If it is, the passcode requirement may be a policy they've implemented.

  • IPhone 4 not turning on...just stopped working and shut down

    Cannot get the phone to switch on...has this happened to anyone and what do you think the problem is?

    plug it on itunes and press 30 seconds the Home button at the same time, itunes will recognized it like a new iphone in recovery mode

  • Something has happened to Firefox Nightly display. I get the text but colour, background graphics,etc are all gone

    For example this page I am now working on is simply text with some text in blue, no graphics on page and an empty black and white bar at the top of the page under Ask a Question

    Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings and that you allow pages to choose their colors in Firefox.
    *http://kb.mozillazine.org/Website_colors_are_wrong
    *Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

  • HT4528 I'm trying to stream netflix from iPhone 4S to my tv. I have an apple 30 pin adaptor and an hdmi cable. Every time I plug everything in I loose my 3G and get the circle icon and nothing works. Help!

    Help!

    You have to swipe in a left to right motion. If the airplay icon isn't showing up it's likely something within your network that is blocking it. You can also try rebooting devices and router.
    http://support.apple.com/kb/HT5209
    http://support.apple.com/kb/TS4215

  • TS5180 My iPhone 4 keeps saying that my headphones are plugged in and they are not so I have no sound coming from my phone. What do I do?

    Is there a solution to this?

    Hi there MindyJB,
    You may find the troubleshooting steps in the article below helpful.
    iPhone: Can't hear through the receiver or speakers
    http://support.apple.com/kb/ts1630
    -Griff W. 

  • My iPad keeps dimming on wakeup. I am on iOS 6. Auto dimming turned off. I have to go to brightness setting and touch it to get the brightness back up to my setting. It does not happen all the time but has happened more frequently lately. Any ideas?

    My iPad keeps dimming on wakeup. I am on iOS 6. Auto dimming turned off. I have to go to brightness setting and touch it to get the brightness back up to my setting. It does not happen all the time but has happened more frequently lately. Any ideas?

    Because GPS has nothing to do with WiFi, cellular signals, or data of any sort. GPS is implemented by signals sent by satellites that are received by GPS receivers. The receivers process the information from the GPS satellites and calculate your location. GPS never sends data anywhere; GPS functionality is receive only.
    If you have WiFi or cellular data turned on this can improve the accuracy of GPS, because the GPS receiver can then use the known location of cell towers and WiFi networks to refine the GPS location. GPS by itself has an accuracy of 10 meters, or about 34 feet. Using the additional information from WiFi and cellular data this can be brought down to 3 meters (10 feet). This mode is called Augmented GPS, or A-GPS.

  • My iPhone 3GS keeps turning itself off all the time for no reason every time I put it on silent or just get a Facebook message I have a broken sleep/power button anyone know how to fix this problem?

    My iPhone 3GS keeps turning itself off all the time the power/sleep button dosent work so it's quiet annoying having to plug it in all the time dose anyone have a fix for this?

    The "fix" is to get the phone repaired.  There's no magic solution for a broken phone.
    Bring your phone ant $149 to Apple for an out of warranty replacement, or find a 3rd party repair shop near you. 

  • Why in September when I purchased a through the Edge program with the $5.00 insurance/protection plan (that the sales associate handling the purchase on the phone recommended), is no longer valid?!  2 months after getting the Edge device, I go to make a c

    Where is the insurance and original Edge Agreement from September?  No one in Verizon knows. I purchased (rented) a Galaxy S4 through the Edge program, with the $5.00 insurance/protection plan (that the sales associate handling the purchase on the phone recommended),which is no longer valid!  2 months after getting the Edge device, I go to make a claim and Asurion will not honor it because I am not covered; however, all the order confirmation receipts emailed and physically sent with the device show the addition of insurance when I signed up for the Edge program.  According to Verizon (via live chat with 'Nicole'), this $5 protection plan no longer exists and the order numbers I have on my paperwork (multiple documents) are invalid in the Verizon system.  For over a week, I have spent more than 10 hours on the phone, live chat and in the store trying to get some sort of resolution and the customer service reps just put me on hold or promise to "call me back within 30 minutes after they speak to a supervisor" and (surprise!) they never return my call.  Or they send me to the store to show proof of my documents, but then those associates cannot help either.  Also, the 'Edge Agreement' in my profile has the wrong device (and serial #), wrong payment amounts and no mention of the 'consumer protection plan'  on it, which is listed on the order confirmation sent via email and with the actual Edge device on September 23.  Obviously, there was some sort of glitch or mistake on Verizon's part, but NO ONE WILL EVEN TRY TO ACCEPT THAT FACT!  WHY WON'T ANYONE GET BACK TO ME WITH SOME SORT OF EXPLANATION FOR ANY OF THIS?!  Is it typical for Verizon to do away with a service (i.e., $5.00/month protection) and not inform the customer of this?  And is it company policy to be as unhelpful as possible to a paying customer who needs assistance when there is cleary something wrong on your end?  And finally, am I really suppose to believe that Verizon customer service has no email addresses or fax machines so a customer can send you proof of what is on the receipt you sent and that I have to take more of my time to go to the actual store?!  Finally, does anyone at Verizon even read these messages or even give a F@#k about the customer as long as they keep making money?! 

    RLites22,
    I can understand your concern about the insurance you have on the line. I want to make sure that I put a fresh pair of eyes on your account to find out exactly what is going on. I did send you a Direct Message. Can you please respond back to me in the direct message so we can go over the account specifics. I really hope to hear back from you soon.
    KevinR_VZW
    Follow us on Twitter @VZWSupport

  • IPhone 3GS keeps turning off/shutting down.Have done system restore but no improvement. Suggestions welcome.

    iPhone 3GS keeps turning off/shutting down. After numerous attempts I've managed to get it on again. Any ideas - could it be battery? Suggestions welcome.

    Try forcing the phone into recovery mode and restore as a new device.
    Follow these steps:
    iOS: How to back up your device and setup as a new device
    http://support.apple.com/kb/HT4137
    Doing this will help eliminate any possible software issue that could be causing this. Setting up a new device will bypass a backup with possible data corruption.
    If the issue continues after this, you should contact Apple for service for the phone as it will very likely be a hardware issue.

Maybe you are looking for

  • In the program screen unable to set playback settings

    I want to record to my DV recorder but I can't do the neccessary settings | have to do in the Program screen menu (top right). Does anyone knows the solution?

  • Read PI table during mapping

    Hi All I have requirement where i need to read custom table created in SAP PI ABAP stack during the mapping. Can you please tell me how to do it? Thanks for your inputs. Cheers AN

  • Problem in tranfering simulation project to operative project-CJV4

    hi all, I am able to transfer operative project to simulation project but after making changes in the simulation project, I am not able to transfer the simulation project back to the operative project. on clicking the transfer icon ,it gives a messag

  • Tomcat doesn't locate my own class files

    Hi, I've tried any way of configuring the Classpath and nothing. I put a class named UserData in WEB-INF/classes of my root web application directory. In an jsp file I invoke a bean in this way <jsp:useBean id="user" class="UserData" scope="session"/

  • HELP pls!!  error in renaming web page

    I am getting acquainted with iWeb as of today and created a web site that I have yet to publish. The problem I've encountered is with renaming a few of my web pages. I've made revisions, etc. and in the process saved the project, however, now I am si