My iPhone 5c will not respond to deactivation of iCloud and iTunes. It is my account on it but it doesn't take the password.
My iPhone 5c will not deactivate iCloud or iTunes. It is my personal account and I have the password but it keeps telling me to retry. I've checked my passwords on other devices and they all work on those. I've done a hard restart and have tried to restore it from my computer. Nothing works. Any help will be appreciated.
Thanks
Could you give us more into - like, "will not back up", in what way? Do you get an error message? Does the device freeze up?
Is the slow feature only when you are trying to back up, or is it always slow?
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Iphone 5 will not charge, tried 3 different cables and none of them work on my phone but do on other iPhone 5's. All 3 cables are genuine Apple cables.
Sounds like the dock port on your iPhone has a problem. It is in warranty so you will need to get it serviced.
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Iphone 4 will not charge tried different cables, docks and Itunes dont recognize it
tried different cables, docks and itunes dont recognize it. I have reset it pushing and holding both buttons several times. If it is off and I plug it in the apple symbol pops up and it turns on. I live almost 3 hrs from the nearest apple store and I really dont want to have to be with out my phone. also its less than 3 months old so im thinking its not the battery needing replaced. anyone help me out here?
Sounds like the dock port on your iPhone has a problem. It is in warranty so you will need to get it serviced.
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iPhone music will not respond to Play button after being paused.
The same music is on my iPad and MacBook Pro without problems. Any suggestions about cause and solution.Do a
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data -
My iPhone 4 will not power on. When connected to iTunes via my computer, it is recognized and shows fully charged battery. Pressing and holding the sleep/wake button does nothing; just a black screen. Any suggestions?
Only way is to bring it to the Apple Store and use the warranty if it hasn't expired
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my new iphone 5 will not ring. have done soft reset and taken out the sim card and put it back in. very frustrating
Did you check the side control and make sure it isn't on mute. Up for ringer down for mute.
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how can i transfer my calendar on my iphone to my PC? I have downloaded icloud and itunes. My contacts on my iphone have been transferred but not my calendar.
Did you fail to maintain a backup copy?
If so, then you can buy a third party program to extract the music not purchased from itunes.
Itunes purchases can be transferred to your computer: File>Transfer Purchases. -
Trying to download latest operating system update for iPhone 4. Received error 2001 and now iPhone will not respond. Can anybody suggest a fix?
tried restoring?
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My iPhone 4S is not responding. It is on but my alarms won't go off, I cannot access my settings, wifi is not being detected but it says there is no intent connection when it's on 3G. It also will not turn off and cannot be reset. I also cannot send SMS or iMessages. I've been charging my phone for 15 mins and it still reads 89%. I cannot even access Siri.
I bought it 2 weeks ago, the week after Christmas, and oddly enough just purchased the apple care plan last night. This morning I've been experiencing problems for the first time.
Any suggestions?Have you tried basics from the manual?
Restart, reset, restore.
iPhone User Guide (For iOS 5.0 Software) -
Iphone 4 will not respond completely off
My iphone 4 will not turn on , tried home and lock buttons, will not turn on connected to pc, battery was full when phone died. what can i do?
I took it to the store and they gave me a new phone but said the phone was defective.
I have iTunes but says the iPhone is in recovery mode and if I proceed it will restore and ERASE all data.
There are 300 photos that my wife would like to preserve.
I tried getting the phone in DFU mode to no avail.
I can however see the apple logo and the connect to iTunes logo but it will not go beyond that point.
Thank you for your quick response. -
Help, I have a iPhone 5s, plugged it in for the night, and the next day it wont respond. I mean to anything. It wont charge add volume power connecting to itunes anything. I can't plug it in to iTunes, non of the buttons work, power +home, anything!
Hey Ashtonfr!
I have an article for you that will help you fully troubleshoot this issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
Today the screen on my iphone 5 began to flicker, then go black. My phone will now not respond to the AC adapter or itunes. Any help?
Did you already try to connect in recovery mode?
iOS: Unable to update or restore
If this does not work, get it serviced:
Apple - Support - Service Answer Center -
My iphone 4 will not turn on or show up in itunes
iphone 4 turned off while in use with full battery. Will not turn back on. Does not charge or show up in itunes when plugged into computer. No sign of life.
Getting the switch repaired so the phone functions properly would certainly help. As for it not detected by iTunes;
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
iOS: Not responding or does not turn on - Apple Support -
My iphone 4 only shows image to connect to itunes. It will not come up in itunes and does not appear to be connecting to my computer. I have attempted to restart my phone numerous times but it just keeps going back to this same screen. Please help.
Did you make a backup because you can't recover what's on our phone. Follow these steps to resotre your phone (the phone has to be plugged into your computer):
1) On your phone, press your sleep button for 2 seconds
2) After the two seconds, don't release the sleep and press the home button for 10 seconds
3) Release the sleep button and keep the home buttton pressed untill your computer detects your phone.
4) A window should pop up and you should have the restore button. Press it. -
TS4036 iphone 4 will not restore purchased apps from icloud
only my most recent perchases (30 days or less) and my I apps restored to my iphone 4 from my stolen 3gs backup. and the app center will not allow me to download my already purchased apps from icloud. This event was the 4th failure out of 4 Attempts to restore itunes back ups on devices since I went Apple. Solid backups are far more importantace than cool. Are any other brands more reliable than apple.
If you can't redownload purchased apps to your device as explained here:http://support.apple.com/kb/HT2519 , contact iTunes store support for assistance: https://ssl.apple.com/emea/support/itunes/contact.html.
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