My iPhone 5c won't connect to the internet so now I can't download iOS 8

My iPhone 5c won't connect to the internet so now I can't download iOS 8

Connect the device to the computer and iTunes and update that way. Why won't the phone connect to the Internet?

Similar Messages

  • My iPhone 5 won't connect to the Internet.

    I have a factory unlocked iPhone 5, and I had my regular-sized SIM cut to fit the iPhone 5, since the nano SIM is not available yet in my country (Venezuela). The SIM works, I get messages, calls, etc. But it won't connect to the internet unless I'm on wi-fi. I've tried in different places, with full 3G signal, but it doesn't work. The weird thing about this is that I get Whatsapp messages (and I can send them as well), I get notifications from Instagram and Twitter, but it won't let me, say, enter my Twitter profile, or load Instagram pictures. It won't load any kind of internet content, neither with Safari nor Chrome.
    The phone (or rather iOS 6) doesn't seem to have any option to edit the APN, so I researched a bit and found the iPhone Configuration Utility. I used it a couple of months before with an iPhone 3G to set an APN and it worked. Only this time, it wouldn't let me create and install a new profile on the iPhone 5. It would let me install the old profile I had for the Iphone 3G, which had the same APN settings I was trying to use now (both from the same carrier) but it didn't fix the internet issue. I also tried the Unlockit method, but it didn't work either.
    What bothers me is that I've seen in a few websites screencaps of the Mobile Data screen, and it shows an option to configurate the APN settings in the phone itself, but mine's missing it.
    I'd really appreciate if you could help me out, or at least give me a hint of what could be causing this. I've tried almost everything, and I've read a lot of posts here, but I haven't found anything useful. Thanks in advance.

    In addition to what ChrisJ4203 said about cellular data, check your carriers website, it may need you to enter APN settings to allow internet access over cellular.
    Also does normal telephone calling & SMS work? Disable wifi to avoid using iMessage as a test. If the SIM is damaged or blocked etc it may not work with cellular data, does the phone give you any error messages when powering on?
    Another thing to try is to back up to iTunes & check for updates to iOS - sometimes a carrier update can restore the cellular network settings.

  • My iPhone 3GS won't connect to the internet.

    I updated my iPhone just now to iOS 5.1 and now it won't connect to the internet/apps via 3G; I also cannot retrieve mail.  My messages are now also sending as normal SMS and not iMessage please help.

    Do you have a data plan?
    Do you have cellular data turned on?  Settings > General > Network > Cellular Data
    Has it ever worked?
    Have you contacted your provider to see if they are experiencing issues?    

  • IPhone 3GS won't connect to the internet

    Hi
    Over the last 24 hours Safari seems to have stopped working. When trying to browse the internet (even when signal strength is full and 3G enabled) it seems to take forever to load before one of the following messages appears:
    "Could not access cellular data network"
    "Safari could not open the page because the server stopped responding"
    If I switch WiFi on and access through a wireless network it works fine.
    So is this a problem with my service provider or the phone itself?
    Rest of the phone features (SMS, phonecalls etc.) seem fine bar the internet services.
    BTW I'm based in the UK and a pay monthly o2 customer.
    Can anyone help?
    Cheers

    And just like that the problem vanishes... thanks anyway.
    This will probably get a lot more frequent after Christmas...

  • TS1398 Help! MacBook won't connect to the Internet on my network. Never had an issue on other networks, other devices work fine, i.e. iPhone/iPad. Says it's connected. Plugged in Ethernet and tried other browser. Called ISP and all good on their end. 

    Help! MacBook won't connect to the Internet on my network. Never had an issue on other networks, other devices work fine, i.e. iPhone/iPad. Says it's connected. Plugged in Ethernet and tried other browser. Called ISP and all good on their end. 

    You can't change it - just try aagain. 
    https://discussions.apple.com/index.jspa
    Where you find these options:
    Notebooks
    MacBook Pro
    MacBook Air
    iBook
    MacBook
    PowerBook

  • My iPhone 4 won't connect to the apple store when I'm trying to 'update' apps. Any ideas?

    My iPhone 4 won't connect to the apple store when I'm trying to 'update' apps. Any ideas?,

    PUT THE CORRECT PASSWORD, OR ELSE YOU CAN UPDATE THROUGH ITUNES. GO TO APP SECTION ON YOUR ITUNES, CHECK FOR UPDATES, CLICK THE UPDATES OPTION, IT WILL GET DOWNLOADED, AND THEN SYNC.

  • My MacBook Pro won't connect to the Internet, but my phone and PC will.

    My MacBook Pro won't connect to the Internet. My iPhone has no problem doing so, and neither does my PC. I think it's something to do with my DNS, but I'm not sure. My network connections say that both my Ethernet or FireWire are failed. What's wrong with my MacBook? Is there a simple way to fix this?

    Hello Rattisate,
    Sorry to hear you are not able to connect to Wi-Fi on your MacBook Pro.  I would be concerned about this too.  You can find information on how to troubleshoot this in the following article:
    Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
    http://support.apple.com/kb/HT4628
    Follow the steps in the section labeled, "Symptom: My Mac does not connect to the Internet."
    Thank you for posting in the Apple Support Communities.
    Best,
    Sheila M.

  • MacBook Pro won't connect to the internet after standby

    Hallo all,
    I have the following strange problem with my macbook pro:
    - after going in stand by and returning in operating mode the mac won't connect to the internet, I have to follow the procedure in order to retry to connect but It does'not work. Go in network preferences, try to change the DNS, use and not use DHCP and so on but nothing change.
    - Mac is working in ethernet, I can see other macs and pcs
    - When I change the network to connect, same problem even if I turn off the mac.
    I have the same problem with Iphone !!!!
    I have linksys router and modem but I think that the reason could be a setting in mac.
    Anyone can help me???

    I tried re-installing Mountain Lion 10.8.3 but it didn´t help.
    Assuming your can access email ok ?
    First, install the OS X Mountain Lion Update v10.8.4 (Combo)
    Then restart your Mac. That will reinstall any missing system files.
    Then try Safari.

  • My iPod Touch 2nd generation won't connect to the Internet

    After restoring my iPod Touch 2nd gen to factory settings because that's what iTunes advised me to do after doing the iTunes update a week ago, my iPod won't connect to the internet anymore. I was able to connect to our wifi but it won't go to any website, to iTunes, etc. I'm 100% sure the problem isn't our wifi because I'm using it right now with my laptop so it's not the wireless problem. Before restoring my iPod to factory settings iti has always worked and I never had a problem connecting it. I tried restoring it again but it still didn't work. I already also reset our router but still no luck. I wish someone could help me asap!! Thank you.

    You can try:
    - reset:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Power off an then backon your router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - The troubleshooting here:
    iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

  • Iphone 5c will not connect to the internet

    My iPhone 5c has completely stopped connecting to the internet. I can get around the problem by doing a hard restart or turning the phone off and on again, but this will only last a couple of minutes and then it won't connect to the internet again. It doesn't matter if I'm using wifi or data, neither one will connect to the internet. If I'm using safari a page with a message will come up after a minute of loading saying, safari cannot load the page because the server has stopped responding; however i know that my internet is working because everything else in my house can access it without any problems  I've looked everywhere for a solution but cannot find anything that will permanently fix this issue.

    Hi tomsimmons,
    If you are having persistent reoccuring network issues with both WiFi and Cellular data on your iPhone, you may find the troubleshooting steps outlined in the following articles helpful:
    iOS: Troubleshooting Wi-Fi networks and connections
    iPhone: Troubleshooting a cellular data connection
    If those steps do not resolve your issue, you may want to make sure you have a current backup of your data in iTunes, then try restoring your iPhone to factory settings and testing it in that default condition to see if the issues persist before restoring your data. You may find the following article helpful:
    Use iTunes to restore your iOS device to factory settings
    Regards,
    - Brenden

  • My safari won't connect to the Internet as it says server stopped responding

    Hi, everytime I try to go on Internet through safari, it won't open the page, the error message is, safari cannot connect as server stopped responding. My ipad has been updated from io6 to io6.1. Internet connects fine through google chrome app.

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Safari won't connect to the internet (but computer is)

    Today,
    None of our Macintosh (by Apple) devices will connect to the internet. Actually, only Safari says it won't connect to the internet.
    If I run Terminal on our Macbook, I can ping yahoo.com, google.com, etc... Also, Skype works just fine. However, when we run Safari, no web page will load and we get the error screen saying that the computer is not connected to the internet. Running diagnostics (forget where it's located on the computer) says we are indeed connected (which I could tell from Skype and pinging).
    Coincidentally, neither our iPhone or iPod can get to any web pages on Safari when connected to our wireless router. Using 3g network they access web pages fine. Our PC has no internet troubles today whatsoever.
    Any idea why Safari doesn't work? Unfortunatley we don't have Firefox or Chrome on our Macbook to test it out, not sure how to download those without being able to access their respective web pages.
    Thanks!

    Try turning off the router for 5 minutes, then turn it back on.
    Restart your Mac as well as the iPhone and iPod.
    If that doesn't help, on the Mac, go to /Library/Preferences/System Configuration
    Move all the files from the System Configuration folder to the Trash.
    Now on your iPhone and iPod tap Settings / General / Reset / Reset Network Settings
    See if Safari will load pages.
    If not, on your Mac, go to System Prerferences - Security.
    If the Firewall is turned on, turn that off. Restart your Mac, Try Safari again.
    Since you can access the net with 3G, it's got to be your Wi-Fi.
    System Preferences / Network / Assist Me is where you find Diagnostics.
    Make sure all the light are green. If not, click Continue.
    iOS: Troubleshooting Wi-Fi networks and connections
    AirPort troubleshooting guide
    AirPort Quick Assist
    --  When you post for help, please tell us which Mac OS X you have installed. Thanks!

  • Ipad won't connect to the internet

    Hi, I was using my Ipad one day on the inrternet and it stopped connecting. It hasn't connected yet. I have wiped it reset it and all of the above but it still won't connect.

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • IPhone 2G doesn't connect to the Internet over the O2 and edge network??

    Hi people,
    My iPhone won't connect to the Internet through the O2 and edge network, it used to work? Maybe an update has done something?? Any ideas to resolve my issue would be greatfully appreciated!! I have got software version 3.0 at the moment.
    Regards
    Carl

    I would try a Reset first: Hold down the home and sleep buttons, wait for the Apple logo, let go of the buttons.

  • My iPad won't connect to the Internet while I'm in Europe, how do I connect it ?

    Helpppppp !!!!??? My iPad won't connect to the Internet while I'm in Europe, how do I connect it ?

    jmkaplan wrote:
    What is the difference between roaming and Wi-fi.  I'm going to EU in a week.  Your answer implies that if I use the Wi fI in the apartment I'm staying at for my Mac or my Iphone, I won't have to pay extra.  Do I have that right.  My carrier is ATT on my phone. 
    That's right, wifi is free around the whole world (except if you have to pay to access a protected network). It doesn't matter whether you're with ATT or Verizon. Beaware to turn off Cellular and Data Roaming as it is very costly if you don't have an int'l plan.  I think the cheapest ATT int'l plan at this moment is $25 for 50MB.
    Also, you can text anywhere in the world for 50 cents with cellular and data roaming off.  At this rate, you're not going to be popping 50 text messages back and forth, but for a few, I find it to be very reasonable.  It's cheaper to text a fellow traveler than to call him/her at int'l phone rates.  The cheapest text plan is 50 messages for $10.  See ATT.com for other plans.
    Another option to consider is Skype. With a wifi signal, you can call anywhere in the world for about 2 cents a minute.  When I set my Skype account up, they required a $10 prepayment.  At 2 cents a minute, that's 500 minutes.  While I think I set my Skype account up from Europe, I think it might be easier to do it here.  Skype works great on both my iPad and my IP.

Maybe you are looking for

  • 0HR_PT_2 How to get back historical data for new report time type

    Hi All Expert, We have implemented and using the 0HR_PT_2 extractor for the past whole year. The Delta is working. Recently, there is requirement to read more data from the ZL custer table, and more new BW Report Time Types are added to extract such

  • Tabs and pages not drawn when switching tabs.

    When switching between tabs or opening new tabs, the tab and the page are not drawn. But if I scroll down the page is drawn. This doesn't happen always. It happens randomly. Here's some sample sample images: https://dl.dropboxusercontent.com/u/142793

  • Coexistence of CF7 and CF8 on one server

    I have CFMX 7.2 running on a server using the external web server, IIS6. I have installed CF8 in the multiserver configuration onto the same server. What I read is that for these to coexist the CF8 needs to be installed on the built-in web server (al

  • How to get the current On-Hand Quantity of an item?

    Hi, I want to get the on-hand quantity of items from backend, When i use the table mtl_onhand_quantities : SELECT msi.segment1, msi.organization_id, SUM (moq.transaction_quantity) FROM mtl_system_items_b msi, mtl_onhand_quantities moq WHERE moq.organ

  • What does this do - TestThis(hello)

    I was recently asked a ColdFusion question during a job interview. I was asked as to what this line of code does. <CFSET SomeVariable = TestThis(hello)> My first thought was that this creates a structure with "hello" as a key. But then I started to t