My iphone 5c wont work after update from ios 7 to ios 8, is on recovery mode but my itunes wont find my device to restore it

I update my iphone 5c ios 7.1.2 (i think) to ios 8.0.2, however when it was intalling it suddently stppoed and my iphone only displayed the itunes icon with the cable plug in in the screen. I searched all over the internet for the solution and it says to turn the device into recovery mode and plug it to itunes so it can restore with ios 8 on it, however my itunes doesnt find my device in any way, i tried updating my itunes my windows everything, but still doesnt work, help please!!

If  your phone is in recovery mode, all data on it are gone.  Certainly before performing a software update, you backed up your data and imported your important photos onto your computer, right?

Similar Messages

  • My itunes wont work after update

    my itunes wont work after update. whats the problem.

    also, the curser just goes round and round. cant close by clicking x, have to close frome the place that says close. then message says program not responding.

  • HT4061 My iphone 4s remains in recovery mode permamently. Itunes wont restore it, constant messages of error 4013 keeps coming up on screen, is there any1 out there who can help before i crack up?

    My iphone 4s remains in recovery mode permamently. Itunes wont restore it, constant messages of error 4013 keeps coming up on screen, is there any1 out there who can help before i crack up?

    Hello Sean,
    It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
    iPhone Repair - Other Repairs
    https://www.apple.com/support/iphone/repair/other/
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • After updating my ipad to ios7 it is on recovery mode. Then I tried to reboot it and it shows an image to connect to iTunes. I tried to connect to iTunes and restore it but it says ipad could not be restored and an error occurred. What can I do now???

    After updating my ipad to ios7 it is on recovery mode. Then I tried to reboot it and it shows an image to connect to iTunes. I tried to connect to iTunes and restore it but it says ipad could not be restored and an error occurred. What can I do now???

    http://support.apple.com/kb/TS3694#error3194
    This might help. Good luck, I really hope this all works out. :-)

  • I dropped my iphone 4 and it did the brick thing now i have it in recovery mode but it keeps saying unknown error cannot recover the iphone what could be wrong?

    i dropped my iphone 4 and it did the brick thing now i have it in recovery mode but it keeps saying unknown error cannot recover the iphone what could be wrong?

    It's broke?

  • After updated my iPad 3 it get stuck on recovery mode, how can I fix it?

    After I updated my iPad 3 it get stuck on recovery mode, anybody can help how to fix it?

    Have you tired starting all over again forcing the iPad into recovery mode? Turn off your firewall and antivirus software and see of you can start the process all over again. Quit iTunes and restart the computer before you try again.
    Here are the insturctions to manually force the iPad into recovery mode.
    iPad: Unable to update or restore - Support - Apple
    Post back with any error messages and your results after you try again.

  • My IPad is stuck in recovery mode and now ITunes wont recognize it, what do I do? Keeps giving me a long error message.

    My IPad is stuck in recovery mode and now ITunes will not recognize it, it just gives me this long error message. What do I do, I've uninstalled and reinstalled ITunes.

    Check USB connections
    Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
    If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
    To narrow down the issue, you can also change up your hardware:
    Use another USB cable.
    Plug your cable into a different USB port on your computer.
    Try a different dock connector (or no dock).
    Add (or remove) a USB hub between your device and computer.
    Connect your computer directly to your Internet source, with no routers, hubs, or switches.
    If you checked your connections and are still seeing the error message, check for hardware issues.
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.

  • IPhone video not working after updating

    after updating my iphoto and my whole library, Whenever i open an imported iphone video i get this message
    "A necessary data reference could not be resolved."
    Note: only the old iPhone video before updating is not working
    please help

    The first time I used Migration Assistant. The second time I copied all the videos from the old computer to the new one by way of an external hard drive. Still not playing.
    Interestingly...when I, on a hunch, re-copied some of the videos back unto the old computer, it couldn't play them (it can still play the original ones, though).
    So it seems that iPhoto 11 is doing something to them, though I only get the error message ("A necessary data reference could not be resolved.") on 11. On iPhoto 09, it just simply refuses to play them.

  • Iphone 5 stopped working after updated to IOS 7.1

    I have just updated my iphone 5 to IOS 7.1 and unfortunately it stopped working. I can not turn it on. Anyone got the same problem? My phone is already out of warranty so I have no idea how much it would cost to fix my died phone

    My sons iPhone 5 did the same thing after updating to iOS 7.1.
    You may have to connect the device to a computer running iTunes and do a restore on the device. Restore as new. If you don't have a backup everything will be lost but you may get the device working again.
    http://support.apple.com/kb/ht1414

  • IPhone 6+ not working after updating to iOS 833 OTA

    Yo yo yo!!!! Hello! Everyone,
    after updating my iPhone 6+ to iOS 833 OTA last night, there was an error when restarting.
    I then try to use iTunes but it says can not update and need to be restored.
    I was trying to do a full restore from manufacturer setting but also says there was an error in restoring your iPhone.
    What should i do now?
    Your suggestions are much appreciated. Thank you.

    As stated...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere

  • Hi, my iPhone have stopped working after updated iOS

    hi

    My sons iPhone 5 did the same thing after updating to iOS 7.1.
    You may have to connect the device to a computer running iTunes and do a restore on the device. Restore as new. If you don't have a backup everything will be lost but you may get the device working again.
    http://support.apple.com/kb/ht1414

  • VPN not working after Update from SLS to MLS

    Hi folks,
    last weekend I updated my Snow Leopard Server following the suggested procedure, installed first Mountain Lion and then OS X Server. Now I have a problem.
    Setup:
    - Macmini Server located  in my private LAN, running SLS as a virtual machine (VMware)
    - connected to the Internet via an AVM FritzBox 7270
    For HTTP (80) and VPN (500, 1701 and 4500) the ports are forwarded to the virtual machine - everything was working well before the update (access to Website & VPN from both internal and external). The VPN connection is used either with an iPhoen or with my Macbook pro.
    The website is still working like expected. VPN service is not working properly anymore. I can access it from internal, but not from external.
    So, to make it clear, nothing but the server OS changed in the setup.
    Any ideas? Changed ports from 10.6 to 10.8?
    Thanks in advance,
    Andre
    (err, and YES, I have a snapshot of 10.6. - if I revert it's working again, but this can't be the solution)

    Hi all,
    to point out the difference, this is what the logs say....
    Connecting from internal, VPN success:
    21.06.13 18:12:13,880
    racoon[226]
    IPSec Phase1 started (Initiated by peer).
    21.06.13 18:12:13,882
    racoon[226]
    IKE Packet: receive success. (Responder, Main-Mode message 1).
    21.06.13 18:12:13,883
    racoon[226]
    IKE Packet: transmit success. (Responder, Main-Mode message 2).
    21.06.13 18:12:13,921
    racoon[226]
    IKE Packet: receive success. (Responder, Main-Mode message 3).
    21.06.13 18:12:13,942
    racoon[226]
    IKE Packet: transmit success. (Responder, Main-Mode message 4).
    21.06.13 18:12:13,969
    racoon[226]
    IKEv1 Phase1 AUTH: success. (Responder, Main-Mode Message 5).
    21.06.13 18:12:13,969
    racoon[226]
    IKE Packet: receive success. (Responder, Main-Mode message 5).
    21.06.13 18:12:13,970
    racoon[226]
    IKEv1 Phase1 Responder: success. (Responder, Main-Mode).
    21.06.13 18:12:13,970
    racoon[226]
    IKE Packet: transmit success. (Responder, Main-Mode message 6).
    21.06.13 18:12:13,970
    racoon[226]
    IPSec Phase1 established (Initiated by peer).
    21.06.13 18:12:14,881
    racoon[226]
    IPSec Phase2 started (Initiated by peer).
    21.06.13 18:12:14,881
    racoon[226]
    IKE Packet: receive success. (Responder, Quick-Mode message 1).
    21.06.13 18:12:14,881
    racoon[226]
    IKE Packet: transmit success. (Responder, Quick-Mode message 2).
    21.06.13 18:12:14,885
    racoon[226]
    IKE Packet: receive success. (Responder, Quick-Mode message 3).
    21.06.13 18:12:14,886
    racoon[226]
    IKEv1 Phase2 Responder: success. (Responder, Quick-Mode).
    21.06.13 18:12:14,886
    racoon[226]
    IPSec Phase2 established (Initiated by peer).
    21.06.13 18:12:14,890
    vpnd[1210]
    Incoming call... Address given to client = 192.168.0.203
    21.06.13 18:12:14,918
    pppd[1371]
    pppd 2.4.2 (Apple version 596.13) started by root, uid 0
    21.06.13 18:12:14,923
    pppd[1371]
    L2TP incoming call in progress from '192.168.0.117'...
    21.06.13 18:12:14,931
    pppd[1371]
    L2TP connection established.
    21.06.13 18:12:14,935
    pppd[1371]
    Connect: ppp1 <--> socket[34:18]
    21.06.13 18:12:14,944
    UserEventAgent[17]
    Captive: [mySCCopyWiFiDevices:162] WiFi Device Name == NULL
    21.06.13 18:12:15,036
    pppd[1371]
    CHAP peer authentication succeeded for <username>
    21.06.13 18:12:15,042
    pppd[1371]
    DSAccessControl plugin: User '<username>' authorized for access
    21.06.13 18:12:15,052
    pppd[1371]
    Unsupported protocol 0x8057 received
    21.06.13 18:12:15,058
    pppd[1256]
    l2tp_wait_input: Address added. previous interface setting (name: en0, address: 192.168.0.103), current interface setting (name: ppp1, family: PPP, address: 192.168.0.103, subnet: 255.255.255.0, destination: 192.168.0.203).
    21.06.13 18:12:15,058
    pppd[1371]
    local  IP address 192.168.0.103
    21.06.13 18:12:15,059
    pppd[1371]
    remote IP address 192.168.0.203
    21.06.13 18:12:15,061
    pppd[1371]
    l2tp_wait_input: Address added. previous interface setting (name: en0, address: 192.168.0.103), current interface setting (name: ppp1, family: PPP, address: 192.168.0.103, subnet: 255.255.255.0, destination: 192.168.0.203).
    21.06.13 18:12:15,068
    configd[21]
    network changed: v4(en0:192.168.0.103, ppp0, ppp1+:192.168.0.103) DNS* Proxy SMB
    21.06.13 18:12:17,102
    apsd[466]
    Certificate not yet generated
    21.06.13 18:12:18,103
    apsd[466]
    Certificate not yet generated
    21.06.13 18:12:19,004
    apsd[466]
    Couldn't find cert in response dict
    21.06.13 18:12:19,006
    apsd[466]
    Failed to get client cert on attempt 11, will retry in 900 seconds
    21.06.13 18:12:19,066
    racoon[226]
    IKE Packet: transmit success. (Information message).
    21.06.13 18:12:19,067
    racoon[226]
    IKEv1 Information-Notice: transmit success. (Delete IPSEC-SA).
    21.06.13 18:12:19,120
    apsd[466]
    Certificate not yet generated
    21.06.13 18:12:21,802
    pppd[1256]
    l2tp_wait_input: Address deleted. previous interface setting (name: en0, address: 192.168.0.103), deleted interface setting (name: ppp1, family: PPP, address: 192.168.0.103, subnet: 255.255.255.0, destination: 192.168.0.203).
    21.06.13 18:12:21,817
    pppd[1371]
    l2tp_wait_input: Address deleted. previous interface setting (name: en0, address: 192.168.0.103), deleted interface setting (name: ppp1, family: PPP, address: 192.168.0.103, subnet: 255.255.255.0, destination: 192.168.0.203).
    21.06.13 18:12:21,822
    configd[21]
    network changed: v4(en0:192.168.0.103, ppp0, ppp1-:192.168.0.103) DNS* Proxy SMB
    21.06.13 18:12:21,981
    pppd[1371]
    Fatal signal 6
    21.06.13 18:12:21,982
    racoon[226]
    IKE Packet: receive success. (Information message).
    21.06.13 18:12:22,011
    vpnd[1210]
       --> Client with address = 192.168.0.203 has hungup
    21.06.13 18:12:22,022
    UserEventAgent[17]
    Captive: [mySCCopyWiFiDevices:162] WiFi Device Name == NULL
    21.06.13 18:12:23,837
    apsd[466]
    Certificate not yet generated
    21.06.13 18:12:23,839
    apsd[466]
    Certificate not yet generated
    21.06.13 18:12:25,148
    apsd[466]
    Couldn't find cert in response dict
    21.06.13 18:12:25,148
    apsd[466]
    Failed to get client cert on attempt 12, will retry in 900 seconds
    21.06.13 18:12:25,845
    apsd[466]
    Certificate not yet generated
    Connecting from external, VPN fail:
    21.06.13 18:10:52,533
    racoon[226]
    Connecting.
    21.06.13 18:10:52,533
    racoon[226]
    IPSec Phase1 started (Initiated by peer).
    21.06.13 18:10:52,535
    racoon[226]
    IKE Packet: receive success. (Responder, Main-Mode message 1).
    21.06.13 18:10:52,536
    racoon[226]
    IKE Packet: transmit success. (Responder, Main-Mode message 2).
    21.06.13 18:10:52,692
    racoon[226]
    IKE Packet: receive success. (Responder, Main-Mode message 3).
    21.06.13 18:10:52,713
    racoon[226]
    IKE Packet: transmit success. (Responder, Main-Mode message 4).
    21.06.13 18:10:52,882
    racoon[226]
    IKEv1 Phase1 AUTH: success. (Responder, Main-Mode Message 5).
    21.06.13 18:10:52,882
    racoon[226]
    IKE Packet: receive success. (Responder, Main-Mode message 5).
    21.06.13 18:10:52,882
    racoon[226]
    IKEv1 Phase1 Responder: success. (Responder, Main-Mode).
    21.06.13 18:10:52,883
    racoon[226]
    IKE Packet: transmit success. (Responder, Main-Mode message 6).
    21.06.13 18:10:52,883
    racoon[226]
    IPSec Phase1 established (Initiated by peer).
    21.06.13 18:10:53,412
    racoon[226]
    Connecting.
    21.06.13 18:10:53,413
    racoon[226]
    IPSec Phase2 started (Initiated by peer).
    21.06.13 18:10:53,413
    racoon[226]
    IKE Packet: receive success. (Responder, Quick-Mode message 1).
    21.06.13 18:10:53,414
    racoon[226]
    IKE Packet: transmit success. (Responder, Quick-Mode message 2).
    21.06.13 18:10:53,531
    racoon[226]
    IKE Packet: receive success. (Responder, Quick-Mode message 3).
    21.06.13 18:10:53,532
    racoon[226]
    IKEv1 Phase2 Responder: success. (Responder, Quick-Mode).
    21.06.13 18:10:53,532
    racoon[226]
    IPSec Phase2 established (Initiated by peer).
    21.06.13 18:11:13,643
    racoon[226]
    IKE Packet: receive success. (Information message).
    21.06.13 18:11:13,671
    racoon[226]
    IKE Packet: receive success. (Information message).
    Hope you see more than me and can help... :-(

  • IPod wont work after update! iTunes wont see it! Help???!!!

    Hi
    After updating the updater my iPod is no longer recognised by itunes. When i plug my ipod in it says do not disconnect and is recognised by the computer, but not itunes. The updater window comes up saying i need to update but it will only give me the option to restore. I have done this. I have tried resetting also, but this doesn't work. I have uninstalled the updater, and reinstalled it. The problem persists. It comes up with an error when i do have the option to update. Now my ipod, when turned on, display the little apple sign, and then the folder with the exclamation, and shortly turns itself off. It has no songs on it now. I've only had it about 8 months so it should still be covered under the warranty, but ideally i would like to solve this problem without sending it off.
    Did you work out how to sort out yours? Or can anyone help me with mine!
    Please!!!

    "Did you work out how to sort out yours?"
    Did who sort out theirs?!
    What is the error message you refer to when you tried to update it.
    If you've seen this and it doesn't help then it may need service.
    Folder and !.
    There is something you can try. If your iPod is recognized in 'my computer' you can try formatting the iPod through Windows, then you would need to reformat it using the iPod updater. This proceedure isn't normal, but can be used in extreme troubleshooting circumstances.

  • IPhone 3GS stopped working after update

    When I updated my iPhone to the latest version today everything went OK when downloading, but suddenly it told me that the disc (C:\ om my PC) was full. When I cleared some space it continued, but didn't find the software afterwards. In fact my iPhone froze with the image of the white plug and the blue iTunes music-logo afterwards.
    I've tried resetting my PC and reinstalling iTunes. I've also held the on-buttons on top an at the bottom in 'till the white Apple appears, but my phone won't go any further. Neither do I have the option to reset anything from within iTunes, as it doesn't recognise my phone.
    Now I'm wondering: Is there a remedy?
    Appreciate all the help and guidance I can get. In advance thank you!

    See if you can get it into recovery mode using RecBoot so Itunes will recognize it. Then try a manual install.
    Basic troubleshooting steps.
    Check out the new remodeled MacOSG website! 24-hour Apple-related news & support.
     MacOSG: An Apple User Group  iTunes: MacOSG Podcast  Follow us on Twitter: MacOSG

  • Iphoto wont work after updating to mountain lion

    I updated to mountain lion now my iphoto wont work. I tried updating but couldnt find iphoto 9.0 they said I needed.  I downloaded and installed iphoto 9.4.2 and it still won't work. It says: your photo library is either in use or has become unreadable. Shut down and restart your computer, and then open iPhoto again. If the problem persists, try rebuilding your photo library. To do this quit iPhoto and then reopen while keeping the option and command keys pressed.
    I did that and it still gives me the same message when I try to open.

    Try the following:
    Using iPhoto Library Manager  to Rebuild Your iPhoto Library
    Download iPhoto Library Manager and launch.
    Click on the Add Library button, 
    navigate to your Home/Pictures folder and select your iPhoto Library folder.
    Now that the library is listed in the left hand pane of iPLM, click on your library and go to the Library ➙ Rebuild Library menu option
    In the next  window name the new library and select the location you want it to be placed.
    Click on the Create button.
    Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost.
    Note:  your current library will be left untouched for further attempts at a fix if so desired.
    OT

Maybe you are looking for