My iphone 5s got stuck in recovery mode once I updated it to IOS 7.1.2...
my iphone 5s got stuck in recovery mode once I updated it to IOS 7.1.2 and everything I do wont help. What should I do?
Hello NoahLovesYou
Try putting your iPhone into recovery mode and try to restore it again. If it gives you an error while it is restoring in iTunes, check the error against the second article for additional help.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Resolve iOS update and restore errors
http://support.apple.com/kb/TS3694
Regards,
-Norm G.
Similar Messages
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IPhone 6 plus stuck in recovery mode after trying to download latest iOS update
why did this happen? How to fix? Can't get phone to restore.
I have a similar post up right now, check it out and let me know if your issue is similar. Way too much to reexplain.
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IPhone stuck in recovery mode after failed update.
Hi, I have a bad situation here... My iPhone 5 got stuck in recovery mode after I tried to update to iOS 7.1.1 from 7.0.4 and it failed (error code 6). If this was my iPod touch I would just restore it because all I have is music, but this iPhone has all my sisters graduation photos, important photos, important school documents, contacts, app data, videos from concerts. Etc. I was wondering if I could get the photos off the phone before restoring it, because they are important. I know I should've backed up my photos and made a backup of the phone, but I've been really busy with a lot of stuff. So I was just wondering if there is any way to get the photos and app data back. The app data doesn't really matter but the photos do. The device was not jailbroken or hacked in any way.
If you could help, tell me ASAP.
-JPWhen your phone is in recovery mode, it's like it crashed. The only way that you can get it out of recovery mode is by restoring, and this erases all your data as well.
You can believe what you wish by "reading all over the internet". This is Apple's technical support forum. We do know what we're talking about.
since you have very important photos on your phone, why haven't you been importing them to your computer as soon as possible after taking them? This is how the phone is meant to be used. Keeping critical data on only a device which can be easily stolen, dropped and broken is just plain foolish. Also, did you not back up your phone (as you should be doing with any computer) before attempting any operating system update? As you've now just painfully learned, updates do not always go as planned.
I'm sorry for your data loss, but let this be a very important lesson. BTW, when was the last time you backed up your computer? I'm sure you have important data on your computer. Hard drives WILL fail. -
My iPhone 4 started to update but got stuck in recovery mode. I've tried everything anyone on the website has told me to do, but nothing has worked. When you go to turn it on, it shows the Apple symbol, then it goes to the connect to iTunes screen. When I do that, it just says error with the code 9006. I've followed what the Apple site has said to do for it, but the phone is still is the same state. Is there anything I can do? I need my phone back as soon as possible.
Hello Hester Emily,
Thanks for using Apple Support Communities.
I'm sorry to hear about the difficulties you're experiencing after this update process. I found the following article that has more information on the iTunes error code 9006:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Configure your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, or 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Take care,
Alex H. -
I was trying to update sofwatare for my iphone 4s, i got stuck with recovery mode and only option i see is to restore from factory setting. Do i lose all the the datas ? i did't had any backup. What is a solution?
If you didn't back it up, your data is gone. There is no "solution" after the fact.
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Tried to update iPhone 4 to iOS 6 and my phone got stuck in recovery mode. My only option now is to restore my iPhone and lose media. However, I then tried to restore my iPhone and error 1603 occurred. My iPhone is now not working!?!?!
if your computer is not recognizing it, try using a different USB port or different usb cable. if that doesnt work you will need to uninstall and reinstall itunes.
-
So after trying to update my phone to ios7, it got stuck in recovery mode. I tried plugging it into my computer and itunes, and itunes recognizes that an iphone is plugged in. TThen when I click "restore my iphone", it says on itunes that it is in the process of restoring my iphone. An apple with a loading bar would pop up on my phone and then the loading bar would fill up, and then I would get an error message on my computer saying "Could not restore iphone, Error 2117" or something along those lines. I didn't have the new itunes, so I brought my itunes up to date. Now that I have the new itunes, I tried restoring the phone again. This time, when I plug in the phone, the computer recognizes it and says that its restoring my phone, but the my iphone was still stuck on the screen for recovery mode (white usb pointing at the itunes logo). Does anyone know how I could restore my phone? :/
This reply isn't to shorty2006, that post was awhile ago. This is for everyone that updates itunes and gets an error that their phone is now in Recovery mode.
I've been researching all night and even thought about downloading several different things that were suppose to get my phone out of "Recovery" mode. Then I thought about taking my phone to the Apple store after work tomorrow. I then found this blog and read coltonkj's entry and tada! I took a big breath and hit "restore". It worked, it put me back to the page where you can select to restore the last back-up. Shooooo!!!!
Thank you coltonkj !!!!!!!!!!!!!!!!! -
My iPhone 3Gs went into Recovery Mode yesterday when I got home. When I plug it into my computer iTunes opens and gives me this message "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." I click the "Restore iPhone" button and wait while iTunes reinstalls the software on the iPhone. As soon as the install is done, I get the same message again "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." I'm stuck in a Recovery Mode loop. How do I get out?
This iPhone has never been jailbroken. After a litte research on line I saw some people got stuck in Recovery Mode after a jailbreak, but this is not the case here. Please help.Hi domaley,
If you are unable to restore your iPhone from Recovery Mode, you may find the following articles helpful:
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/TS1275
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Regards,
- Brenden -
My phone got stuck in recovery mode after update to IOS 5.0.1, how can I solve it ?
my phone got stuck in recovery mode after update to IOS 5.0.1, how can I solve it ?
Read this
http://pathumf.blogspot.com/2011/11/how-to-reboot-stuck-iphone-iphone-4s.html -
My iPhone 5c ist stuck on recovery mode after trying to update to iOS 8.0.1
After i tried to update my i phone 5c to iOS 8.0.1 it got stuck on recovery mode and i can't restore it and whenever i try to restore it is says you phone is un eligible to be restored.
Hello Jeff,
Based on what you stated, it seems that the restore is not going through because if a specific build you are trying to install. Check out the article below to walk you through resolveing the issue by checking the host file or jus ttring to restore your iPhone on a different computer all together.
Error 3194, Error 17, or "This device isn't eligible for the requested build"
http://support.apple.com/kb/ts4451
Regards,
-Norm G. -
Iphone stuck in recovery mode trying to update
I was attempting to update to the new ios 8. I did this all in the normal way as i usually do. When it got to the extracting software at the top of the itunes screen it took about 1 hour for this to nearly reach the end. then just before it reached the end it stopped and said it could not be restored as the iphone could not be found. now the iphone 5 is stuck in recovery mode and every time i connect it to itunes it says i need restore which i do and then the same thing keeps happening. it goes to extracting software bar for an hour and then stops just as it is about to finish.
i have a laptop with windows xp and have installed latest itunes, i have attempted rebooting everything with no joy.
please help.
iPhone 5, iOS 7.0.4Follow exactly what I wrote below to fix iPhone stuck in recovery mode:
Hold both power button & home button for 10 seconds.
Once the device shuts off release the power button and keep holding the home button for 10 more seconds.
The screen will remain black, plug it up to iTunes and see if it detects it.
If that does not work hold both buttons to make device shut down, once screen is off hold the home button while plugging it up to PC.
Do not let go of home button till recovery screen shows up on your device. -
I tried upgrading my ipod touch to 1os 6, then it got stuck on recovery mode, saying error 3194
i tried upgrading my ipod touch to 1os 6, then it got stuck on recovery mode, saying there was an error 3194, i went on youtube to search for all the support, i was told to change my hosts file to boot from cydia or something like that, i tried more than 10 times it didnt wor, my itouch is pratically useless now. what can i do?
The following covers the varios error codes included 3194 and 1603
iTunes: Specific update-and-restore error messages and advanced troubleshooting
Also
3194-How do I reset the hosts file back to the default?
iPhone Error 3194 - How to Fix iTunes Error 3194?
Fix Error 3194 from iTunes during iPhone restore -
My iphone 5 is stuck in recovery mode after battery change?
my iphone 5 is stuck in recovery mode after battery change, I decided to change my faulty iphone 5 battery as i was out of warrenty, I managed to chance the battery with no problems (I Think), when i put the phone back together and tried to power on with the power button, nothing happened.! i connected to itunes and it powered on, displaying the connect to itunes screen (recovery mode) all was going well, the phone was restoring, the image of the phone restoring and loading up was displayed on the screen, when it finished it restarted but to show the connect to itunes screen again, it is stuck in the recovery loop. i tried the steps with holding the power and home button etc, none worked.! now when i try to restore, it extracts software but then, ' the iphone could not be restored, an unknown error occured (3194)' comes up, any ideas out there???? and Happy Christmas to Everyone ,
Hello Andyoneill9,
It sounds like you are trying to restore your phone but keep getting an errror message 3194. I want to recommend the troubleshooting steps from this article named:
Error 3194 or "This device isn't eligible for the requested build"
http://support.apple.com/kb/ts4451
Resolution
Important: If you see one of these messages and need help updating or restoring your iOS device, Install the latest version of iTunes and try to update or restore again. After that, follow these steps if you need more help.
Check your "hosts" file
After you've updated iTunes to the latest version, you can check the hosts file to be sure your computer can contact the update server. Use the numbered steps below if you’re on a Mac.
If you’re using a Windows computer, follow steps in this Microsoft support article, noting that resetting the hosts file will affect software services that rely on hosts file redirects. If you're using Windows on a business computer, consult your IT department to be sure applications will still work correctly after resetting the hosts file.
In the Finder, choose Applications > Utilities.
Open Terminal.
Enter this command and then press Return:
sudo nano /private/etc/hosts
Enter the password you use to sign in to your computer and press Return. You won't see text appear in the Terminal window when you enter the password. Make sure you use a nonblank administrator password.
Terminal will display the hosts file. Navigate using the arrow keys and look for an entry containing “gs.apple.com”.
Add the # symbol and a space ("# ") to the beginning of the gs.apple.com entry.
Press Control-O to save the file. Then, press Enter when prompted for the filename and Control-X to exit the editor.
Restart your computer.
Try to update or restore your iOS device again.
This is the first troublehsooting step to try, so there are additional things to try if needed you need them.
Thank you for using Apple Support Communities.
Regards,
Sterling -
My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred and won't work, the software is up to date, it just automatically switched itself off and when I try to turn it on, it shows the White background with the apple logo asif it's going to turn itself on but then switches off after a couple of seconds, what can I do? ive already taken it to a shop and he's looked at it, but said he can't fix it, thanks.
Visit an Authorized Apple Service Provider or Apple Store to get it checked. If they can't fix this, you'll have to pay the Out-Of-Warranty-Service fee to get a new replacement for a reduced price:
Out-of-warranty repair service
If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions
Model
Out-of-warranty service fee
Battery service*
iPhone 6 Plus
$329
$79
*available only if battery
fails Apple’s diagnostic test
iPhone 6
$299
iPhone 5s, iPhone 5c, iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS, iPhone 3G,
Original iPhone
$149
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
copied from Service Answer Center - iPhone -
My iPhone 3G is stuck in recovery mode. When I connect to iTunes to restore it (It takes about 20 mins) it shuts off with only 4 mins left. Can this be fixed?
unhappy@apple wrote:
but t say's that it will delet all the my stuff i have on their, can i get some other way?
Not if it is in Recovery mode.
-> http://support.apple.com/kb/HT1808
You can restore from backup.
-> http://support.apple.com/kb/HT1766
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