My iphone 5s is showing a red screen. what to do ?
My apple iphone 5s is showing a red screen. what should i do ?
Was it damaged? You can try resetting the device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)
If this doesn't work, back up and restore via iTunes. If the problem continues, restore as a new device and test. If the problem is solved, there is some kind of corruption in your backup file or maybe it's one of your apps causing problems. If it continues, take it to an Apple Store for evaluation of a possible hardware problem.
Similar Messages
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Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks
In the article Resolve iOS update and restore errors this is what it says about error 14:
Check your USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or “invalid response."
If the USB connection between your device and computer is interrupted, you may be unable to update or restore.
To narrow down the issue, you can also change up your hardware:
Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
If necessary, resolve any further issues with the USB connection, then with your security software.
If you're still seeing the error message, check for hardware issues by following the next section. -
Why does Firefox show a red screen briefly on startup?
Whenever I start Firefox on my laptop, it briefly shows a red screen before heading to my home page. Is this normal for the browser now or should I be looking at my hardware rather than the software?
That may be related to Firefox switching to hardware acceleration. If the screen buffer that is used isn't empty then you may see older content of it displayed until that screen buffer is cleared.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
If disabling hardware acceleration works then check if there is an update available for your graphics display driver. -
Embarrassed to say, but I dropped my iphone into a glass of red wine. what should I do?
Shut it off. Put it in a bag of uncooked rice. Let it sit for several days at least. Possibly up to a week.
Honestly, the chances are not good. The most cost effective solution might be to check with AT&T and see if you're eligible for an upgrade yet. -
IPhone 6 16GB CDMA flashing red screen after updating to 8.1
I have the iPhone 6 16gb, Verizon. I just updated from 8.0.2 to 8.1 and now my phone is in a boot loop from apple logo to red screen then black screen, repeating. I am trying to see if there is a solution that does not require me to restore my phone, as I do not have a backup as recent as i would like.
Hi,
I had a similar problem last week with my nice shiny 3 week old iPhone 6. I noticed the Apple logo was on the screen, but it did not progress like a normal boot up. I restarted the phone, and it showed the Apple logo, then a red screen then cycled back to the logo and kept looping. I got the phone to the iTunes connection stage by keeping hold of the power button and the home button until the apple logo appeared then kept holding the home button. iTunes recognised the phone, and wanted to restore, but this was unsuccessful because the phone would keep looping to the red screen and iTunes failed. After loads of Apple support, I was told it was a hardware failure, and like you I live more than an hour away from the store. None the less, I made an appointment with the Genius bods, and they replaced the phone. They said they had never heard of the problem, but really, take a look at these forums and you will see that it is a common problem and I suspect they are keeping it under wraps...
My issue is that as a disappointed customer with faulty goods, why should i have to stick to an appointment to get it replaced? What other store would you have to do this?
The "Genius" didn't even want to see the phone powered up before offering a replacement... Oh, and it turned out they didn't have the exact same model as a replacement so they were going to send me out of the store empty handed.... I kicked off BIG time, and they very reluctantly gave me a phone from the sales stock, rather than the repairs stock..
Not a happy Apple customer anymore, and I feel the more people who know about the lack of service and customer care the better. They need to get off there high horse and join the real world! -
While updating to iOS, it appeared that the download was progressing so I laid my phone down. Checked about a half hour later and I now have a continuously flashing red screen that alternates with the Apple screen. I can't power the device off nor use the home button. iTunes doesn't recognize the phone so can't sync or reload.
Hello rwax,
The troulbeshooting steps detailed below can help get your iPhone to successfully power on.
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
iOS: Not responding or does not turn on
http://support.apple.com/en-us/TS3281
Cheers,
Allen -
My iphone 4s only shows a blank screen/ battery screen how do I fix that?
I have tried resetting it by holding the home button and power button. It will come on to the battery charging the screen or showing the apple. It will also just show a black screen. Help me!! It was fine earlier. I think it might be frozen.
There are two things to try. If the first thing you try fails, try the next.
Two Button Reset.
This is the least likely to result in loss of data. Read that again, especially the phrase "least likley."
Unplug the iPhone from the computer.
Press and hold both the home and the sleep/wake buttons (ignore the red slider) until you see the silver Apple logo.
When you see the logo, let both buttons go.
If this worked, you should see an icon instructing you to connect to iTunes. My guess is that the reset did not work.
DFU Restore
This will very likley result in loss of data.
Plug the iPhone into the computer.
Ensure that it is running the latest version of iTunes and that it has access to the internet.
Press and hold both the home and sleep/wake buttons for exactly eight seconds.
Release only the sleep/wake button but continue to hold the home button for another five seconds.
Let go of the home button, then look at the computer screen for an instructional popup.
The popup should say "iTunes has detected a device in recovery mode. . .(etc)" Click accept to all boxes and let iTunes download and install all of the latest device Firmware and Software.
If no popup appears, repeat the above DFU instructions. If you 've never done a DFU, it may take about three attempts to get the timing right. -
Iphone 6 crash after update, red screen, looping
I got the new iphone 6 and ever since the last update my phone has gone into a loop on the apple logo (reboot) mode twice, and all I can do is restore my iphone. I have not done anything illegal to my iphone to cause it to go into this mode, nor have I done any weird updates.. I will simply be using my phone and the screen will suddenly turn red and blank out on me. I can do nothing to fix the problem except for restore my entire iphone. This is extremely frustrating because it seems to go into this mode every time it tries to back up the contents or update. I have no idea how to fix this issue and I don't know anyone else who has this problem with their iphone. I am a new iphone user and I'm tempted to switch back to samsung because of this recurring issue.
I talked with a Apple Service provider and they informed me that it was either a glitch in the phone when the backup happened, and I had to either restore as new and slowly add back all my information... and if that didn't work I would have to send my phone in to apple so they could find out the physical issue was with the phone.
Mine happens when it is trying to update, usually around 1 a.m. and my red screen appears no matter what... it will filter out and come back.. etc.
Extremely frustrating, a phone this new should not be having these types of glitches and issues. -
Iphone 5 continously showing the charging screen even after the charger is unpluggrd
last night my iphone 5 was discharged completely and got switched off.when I plugged in the charger its showing the black screen with the charging icon and iam unable to switch on the phone.find the attached screen shots.please suggest.
But if they have no proof of water damage e.g no Liquid indicators changed i can still be under warranty?
after the water dried it left some stains or white vapors or some sort of condesation that just doesnt seem to go away
Liquid indicators are rather superfluous, aren't they? You really are going to have to take money. -
My iphone has a red screen, what does this mean and how do I fix it?
I Left my Iphone on charge when I got home and went to use my phone it had a red screen, no idea what caused it or what if any underlaying problem the phone may have. Any one know anything about a red screen???????
There are four general causes of this issue:
1. The computer's PRAM no longer contains a valid startup disk setting when there aren't any problems with the disk itself. This can be checked for by pressing the Option key and seeing if the drive appears.
2. The internal drive's directory structure has become damaged. This requires usage of an alternate bootable system to perform the repair.
3. Critical system files have been deleted. This requires usage of an alternate bootable system to reinstall them.
4. The internal drive has died or become unplugged. This is the most likely case if the computer took a sharp impact or there are unusual sounds coming from the hard drive's location.
(66745) -
When I downloaded IOs8.1, it was going well, until it tried to turn back on. My screen went from flashing white with the apple sign to black to a full red screen. It keeps repeating itself and will not turn back on. However, i am able to turn it off, but when i turn it back on it just does the apple sign, black, and red screens again. How can i turn my phone on to work again? Or make the red screen go away.
I had this issue on my iPhone 6. I had to get a new one. There was a hardware error.
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Title says it all.
Hi Cornelius6505,
Thanks for the question. If I understand correctly, the iPhone does not start up past the Apple logo. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iOS: Not responding or does not turn on
Thanks for using Apple Support Communities.
Have a great day,
Mario -
HELP MY IPHONE 4 IS SHOWING THE LOCK SCREEN AND THEN SHOWING THE APPLE LOGO CONTINUOUSLY
PLEASE HELP ON MY IPHONE I SEE THE LOCK SCREEN THEN THE APPLE LOGO, I CANT TURN IT OFF AND IT JUST KEEPS DOING IT AGAIN AND AGAIN AND AGAIN, I CANT DO ANYTHING. PLEASE HELP.
See this article:
iOS: Unable to update or restore
Please turm off your caps lock when posting here. It's considered to be shouting and rude. -
when i tried to update my iphone 4s from ios 5.1.1 to ios 6.1.2 connecting through other wifi personnel hotspot connection., my iphone got switch off and showing connect to itunes with "itunes round logo" and usb cabel connection
please help me what i have to do, so i should not loose my data in iphone (messages, contacts, photos and videos etc.)
also i was confused weather i should do restore my iphone through itunes, will my all data erase?
there also showing that after restore i can get back my all data and settings?
please help me
vishal.firstly thanks for quick reply.
sorry sir,
i am confused in last line you wrote,
" This will erase the phone but you will be given an option at the end to restore to an existing backup, if you have one."
i did not understand last sentence - if i have one? you mean to say if i have data or not in my iphone?
i have many pictures, messages, contacts which are very much important.
so will it be all restore and will be backup again in my iphone if i restore?
i am extremely sorry to interrupt you again.
waiting for your quick reply
thanks and regards,
vishal -
sir this reply i received from you -
" You're welcome. Once you phone is in recovery mode, as is is now, you no longer have the option to back it up. Your only now is to restore it. Restoring the phone will erase it, then give you the option at the end to set it up as a new iPhone or restore it to an existing iTunes or iCloud backup, if one exists. If you don't have an existing backup, I'm afraid that unfortunately your data will be lost."
My answer -
sir i have icloud account also, and i login in my icloud account on my laptop in icloud.com and i checked there contacts which i had in my iphone that all are available in icloud website in my account.
that means i have backup right? but how i can check my other data , means messages and photos?
please help me to how i can get backup through icloud after restoring my iphone? i will be very glad and helpful by you if you can send me the easy process to take back up from icloud
please reply soon
thanks and regards,
vishal.Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
Restore from Backup
http://support.apple.com/kb/ht1766
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