My iphone 5s quick charges on my laptop and other computers but it won't get recognized by any of them or itunes

I have literally tried everything on several articles. I have 2 cables and I tried plugging my phone in with both of them but all it does is charge. My device isn't showing up on my computer. I thought it was the cables but I tried plugging in my sister's same exact phone and hers was recognized. I've uninstalled and reinstalled Itunes, several times, I've updated my computer, turned it off and on and done the same thing with my phone and I reset the settings on my phone as well. I've checked my device manager and the apple one doesn't show up, I've read the article for the support on how to make it show up but it still doesn't work. My phone charges it just won't sync and its not recognized by any computer and I don't know how to fix it.

Do you have the latest version of iTunes on your computer? It must be either v 11.x or 12.x. The fact that it charges means that the driver is installed. Have you checked that AppleMobileDeviceService.exe is running in Task Manager?
When you removed and reinstalled iTunes did you use these instructions? - Removing and Reinstalling iTunes

Similar Messages

I got a new laptop and installed iTunes and plugged in my iPod but it won't get recognized on iTunes or in my computer, the computer says unknown device found and that the software was not successfully installed.

I got a new laptop and installed iTunes and plugged in my iPod but it won't get recognized on iTunes or in my computer, the computer says unknown device found and that the software was not successfully installed. What shall I do ? I tried reinstalling so many times and everything else I could find. Please help!

Hello MArk.wijesinghe,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best of luck,
Mario

Charger broke my laptop and gave me electric shock, can i get them to repair/buy a new one?

Bought this charger 10 days ago: http://www.amazon.co.uk/gp/product/B008HESIAU/ref=oh_details_o05_s00_i00?ie=UTF8 &psc=1#productDetails
Mainly because it's half the price of the official charger and recieved relatively decent reviews. How foolish i was.
After a week, i plugged it in and sparks came from the charger. My Macbook instantly turned off, losing everything i was working on. I thought it might have been a one off, so i have turning the electric off and on again at the wall, i picked the charger up and instantly got an electric shock myself. I admit, i yelped like i never thought i could yelp. Scared me though especially after hearing of Asians being shocked to death this year by non-official Apple chargers.
So thanks to this charger, my Macbook is now broke. I have tried two other working chargers, and although they 'power' the Macbook, they don't charge it. It's also been running slower and heating up more than it did before. I have changed batteries and chargers but they don't fix it, and neither does resetting my PRAM or SMC settings.
Also, this isn't some random eBay company from China. This is a British company called Lavolta who specialise in Electronics.
I've just wrote to the company demanding a refund and a repair/new macbook pro. I don't think i should have to lose hundreds of pounds because they sold be a faulty and dangerous item. I told them if i'm not satisfied with their response i am prepared to go to the press or to the police about this.
Do you think i've got a case?

Now you know why it is unwise to use 3rd party chargers.
You may have a case but stop talking about it here, everything you post is evidentiary, stating that you bought it because it was cheap and that you expected it to be less than the official item is not helpful to your case, neither is admitting that you repeatedly reconnected it after the incident where sparks flew.
Engage a solicitor if you wish to pursue this, and no more postings until you're under his/her advice.

HT1476 My iPhone 4S will charge on a laptop but not from a wall plug. I have tried different boxes and different USB cords from the wall but none work. These boxes and USB cords work for other family members with iPhones. I'm stumped :/

My iPhone 4S will charge on a laptop but not from a wall plug. I have tried different boxes and different USB cords from the wall but none work. These boxes and USB cords work for other family members with iPhones and a USB cord that works from the laptop won't work from 3 or 4 different wall boxes that work for others. I'm stumped :/

Update: It seems as though the phone will charge if I plug it in and then turn it off. It will not charge while the phone is on. Also iTunes will not recognize it, so I can't sync or anything. I read somewhere that it could be a fuse somewhere?? Or maybe the dock connector. Where is the best place to get this repaired?

IPhone is plugged in to my laptop and is charging but will not sync. The phone logo doesn't appear in the right hand corner. i have updated itunes restarted both phone and laptop, changed connectors and still nothing. help?

IPhone is plugged in to my laptop and is charging but will not sync. The phone logo doesn't appear in the right hand corner. i have updated itunes restarted both phone and laptop, changed connectors and still nothing. help?

Same thing happened to me, nothing is working. I've updated everything, restarted everything, nothing seems to work.

HT1476 my iPhone 4 will no longer charge. It is also not recognised in iTunes. There seems to be a problem with the connector slot. I've tried other cables and other computers/plugs but the connection is not being made. Any suggestions?

my iPhone 4 will no longer charge. It is also not recognised in iTunes. There seems to be a problem with the connector slot. I've tried other cables and other computers/plugs but the connection is not being made. Any suggestions?
It seems to me that the connection port is faulty.
George

Looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

HT201210 Help, I just gave iTunes the assignment to update my iPhone5 to iOS7 and now it gives an unknown error (6). The iPhone is still hooked to my laptop, and shows the black screen and bright Apple with the horizontal bar, telling it's in the middle o

Help, I just gave iTunes the assignment to update my iPhone5 to iOS7 and now it gives an unknown error (6). The iPhone is still hooked to my laptop, and shows the black screen and bright Apple with the horizontal bar, telling it's in the middle of something. What should I do?

DFU mode? How do I do that? So far the only thing I can do is hold down both buttons to power it on and nothing is on the screen and it wont reconize on my computer....

Help Pls! I got 2 iPhones & an iPod connected to my laptop and...

Help Pls! I got 2 iPhones & an iPod connected to my laptop and I wanted to access my iPod iTunes library but only the iTunes for 1 iPod keeps popping up and I don't want the files on it to sync to my iPod. How can I separate the 3 libraries and open them separately? Please help. I'm becoming very frustrated.

There is only one library. The one on your computer.
All of the devices sync to this one library.

HT4528 my iphone 5 wont charge more than 1% and it is a real apple charger

my iphone 5 wont charge more than 1% and it is a real apple charger

Reset the device by pressing and holding the home and power buttons until the white Apple logo appears.
Clean the lightning port to remove any lint/debris.

My IPhone 4 8GB wont turn on or hard reset or get recognized by any charger. How do i fix this, im from Denmark so we have no Apple Stores.

My IPhone 4 8GB wont turn on or hard reset or get recognized by any charger. How do i fix this, im from Denmark so we have no Apple Stores.

http://support.apple.com/kb/ht1937
Denmark
3
3 Support3
✓
✓
✓
TDC
TDC Support3
✓
✓
Telenor
Telenor Support3
✓
✓
Telia
Telia Support3
Notice the footnote markers by the links tothe carriers support sites (the superscript '3').
The notation for that mark reads: "Technical support for iPhone in this region is provided by the carrier, not Apple."
Your original question was answered in the very first response. You may not like the answer, but that's the way it is.

I downloaded a movie last night from iTunes and it downloaded to my laptop and my phone but for some reason it now won't play on my laptop. The album artwork on my laptop has gone and it exists perfectly on my phone. What do I do?

Help!
I downloaded a movie last night from iTunes and it downloaded to my laptop and my phone but for some reason it now won't play on my laptop. The album artwork on my laptop has gone and it exists perfectly on my phone. What do I do?
I paid for it so I'd really like to avoid paying again just to see this movie. Is it because it's on my iPhone? Whenever I try to click on the movie to make it play it just does nothing like it's not there. The file for the movie exists within my iTunes library files but I can't seem to click and drag it into iTunes or open it with iTunes. Need help.

http://www.everythingicafe.com/quick-tips-how-to-delete-songs-from-your-iphone-i pad-or-ipod-touch/2012/02/14/

HT201328 my iphone 4s indicate signal bars and E symbol but it won't be activated

my iphone indicate signal bars and E symbol but it won't be activated
algeria

Okay, got my phone back from the store I originally bought it at (the Swedish equivalent to Best Buy), and they had tried charging it with an iPhone-charger with no results. However, when they tested with an off-brand charger, it started working again. I wonder why that is.
When I got home, it was on 98% and I plugged it in with my regular charger just to see if I would really need to go out of my way to buy a completely different charger. It charged up to 99%, and I then unplugged it. I will wait and see if the problem re-occurs, but as it looks now, I probably won't be needing to get the battery changed nor book an appointment with the Genius Bar I'll check in here again if that were to happen, to give my review of the Genius Bar!
Thanks for all the help again

I received a message about an issue shutting down my laptop and when I restarted it won't go past the all grey screen. What do I do?

I received a message about an issue shutting down my laptop and when I restarted it won't go past the all grey screen. What do I do?

Hardware Information:
          MacBook Pro (13-inch, Mid 2010)
          MacBook Pro - model: MacBookPro7,1
          1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
          4 GB RAM
Video Information:
          NVIDIA GeForce 320M - VRAM: 256 MB
Startup Items:
          Executor - Path: /Library/StartupItems/Executor
System Software:
          OS X 10.8.5 (12F45) - Uptime: 0 days 0:37:49
Disk Information:
          Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
                    disk0s1 (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) /: 249.2 GB (97.41 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          HL-DT-ST DVDRW GS23N
USB Information:
          Apple Internal Memory Card Reader
          Apple Inc. Built-in iSight
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Computer, Inc. IR Receiver
          Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
          com.intego.Family-Protector.safe-boot          (10.7.5)
Problem System Launch Daemons:
Problem System Launch Agents:
          [failed] com.apple.AirPlayUIAgent.plist
Launch Daemons:
          [not loaded] com.adobe.fpsaud.plist
          [not loaded] com.Affinegy.InstaLANd.plist
          [not loaded] com.google.GoogleML.plist
          [not loaded] com.google.keystone.daemon.plist
          [not loaded] com.intego.commonservices.daemon.integod.plist
          [not loaded] com.intego.commonservices.daemon.taskmanager.plist
          [not loaded] com.intego.commonservices.icalserver.plist
          [not loaded] com.intego.commonservices.metrics.kschecker.plist
          [not loaded] com.intego.Family-Protector.daemon.plist
          [not loaded] com.intego.netbarrier.daemon.logger.plist
          [not loaded] com.intego.netbarrier.daemon.monitor.plist
          [not loaded] com.intego.netbarrier.daemon.plist
          [not loaded] com.intego.netupdate.daemon.plist
          [not loaded] com.intego.personalantispam.daemon.plist
          [not loaded] com.intego.PersonalBackup.daemon.plist
          [not loaded] com.intego.virusbarrier.daemon.emlparser.plist
          [not loaded] com.intego.virusbarrier.daemon.logger.plist
          [not loaded] com.intego.virusbarrier.daemon.plist
          [not loaded] com.intego.virusbarrier.daemon.scanner.plist
          [not loaded] com.intego.washingmachine.daemon.plist
          [not loaded] com.vmware.launchd.vmware.plist
Launch Agents:
          [not loaded] com.Affinegy.InstaLANa.plist
          [not loaded] com.brother.LOGINserver.plist
          [not loaded] com.google.keystone.agent.plist
          [not loaded] com.intego.commonservices.integomenu.plist
          [not loaded] com.intego.commonservices.taskmanager.plist
          [not loaded] com.intego.commonservices.uninstaller.plist
          [not loaded] com.intego.Family-Protector.agent.plist
          [not loaded] com.intego.netbarrier.alert.plist
          [not loaded] com.intego.netupdate.agent.plist
          [not loaded] com.intego.personalbackup.agent.plist
          [not loaded] com.intego.virusbarrier.alert.plist
          [not loaded] jp.co.canon.CUPSCMFP.BG.plist
          [not loaded] jp.co.canon.CUPSFAX.BG.plist
          [not loaded] jp.co.canon.UFR2.BG.plist
          [not loaded] net.culater.SIMBL.Agent.plist
User Launch Agents:
          [not loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
          [not loaded] com.apple.CSConfigDotMacCert-karenarvay-SharedServices.Agent.plist
          [not loaded] com.google.Chrome.framework.plist
          [not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist
          [not loaded] ws.agile.1PasswordAgent.plist
User Login Items:
          Quick Emoji HD
          SNDesktopper
          Amnesty
          Antispam Engine
          Mail
          Belkin Router Monitor
          VirusBarrier X6
          Calendar
          Dropbox
          Messages
          Notes
          TomTomHOMERunner
          NetUpdate
3rd Party Preference Panes:
          Déjà Vu
          Flash Player
          Flip4Mac WMV
          Google Desktop
          Logitech Control Center
          Xmarks for Safari
Internet Plug-ins:
          AdobePDFViewer.plugin
          AdobePDFViewerNPAPI.plugin
          EPPEX Plugin.plugin
          Flash Player.plugin
          FlashPlayer-10.6.plugin
          Flip4Mac WMV Plugin.plugin
          Google Earth Web Plug-in.plugin
          iPhotoPhotocast.plugin
          JavaAppletPlugin.plugin
          QuickTime Plugin.plugin
          RealPlayer Plugin.plugin
          Scorch.plugin
          Silverlight.plugin
          SpeedDownload Browser Plugin.plugin
User Internet Plug-ins:
Bad Fonts:
          None
Top Processes by CPU:
              26%          Mail
               8%          WindowServer
               3%          EtreCheck
               3%          NotificationCenter
               2%          hidd
               2%          ps
               1%          Dock
               1%          Google Chrome
               0%          usernoted
               0%          fontd
Top Processes by Memory:
          172 MB             Google Chrome
          102 MB             Mail
          97 MB              Google Chrome Helper
          86 MB              Dock
          70 MB              CalendarAgent
          70 MB              SystemUIServer
          70 MB              Finder
          57 MB              com.apple.dock.extra
          45 MB              EtreCheck
          45 MB              WindowServer
Virtual Memory Statistics
          281 MB             Free RAM
          1.22 GB            Active RAM
          974 MB             Inactive RAM
          1.30 GB            Wired RAM
          408 MB             Page-ins
          0 B                Page-outs

I recently lost my iphone to which had of alot purchased music on it, but when i've come to retrieve the music from my itunes and the music is not there? The purchases show on my history but the music is nowhere? How can i get my purchases back please?

I recently lost my iphone to which had of alot purchased music on it, but when i've come to retrieve the music from my itunes and the music is not there? The purchases show on my history but the music is nowhere? How can i get my purchases back please?

By any chance, did you have the Find My iPhone app installed prior to it being stolen?
Reporting a lost or stolen Apple product
Hopefully you had your iTunes purchases backed up to an external source such as an external drive or CD's?

HT3546 How do I set up my air port extreme to do port forwarding? Running 10.7.4 I have a IP camera on my local wireless net work that I want to use from my iPhone 4s and other computers.

How do I set up my air port extreme to do port forwarding? Running 10.7.4 I have a IP camera on my local wireless net work that I want to use from my iPhone 4s and other computers.

In most cable systems, the router you have will plug into your modem and just work automatically. A NAT (Network Address Translation) router takes your external IP and hands out LAN (Local Area Network) based IPs. All of the devices you are working with right now should handle the change automatically unless you've changed from the default automatic configuration.
The problem with your wireless end of this is that the iPhone is not yet 802.11n, only 802.11g. Because that router is not dual band, all of your wifi devices will be forced to slow down to 802.11g speeds. This won't matter much for each device that's connecting to the internet, as your bottleneck is still going to be there. Where you will see slowdowns is device to device connections, like transferring data between the devices.

My iphone 5s quick charges on my laptop and other computers but it won't get recognized by any of them or itunes

Similar Messages

Maybe you are looking for