My iPhone 5s suddenly restarts

My iPhone 5s suddenly restarts, this happens when the device is locked. reboot takes about 5 seconds.
Is a device unlocked

Back up and restore via iTunes. If the problem continues, restore as a new device and test. If the problem is solved, there is some kind of corruption in your backup file. If it continues, take it to an Apple Store for evaluation of a possible hardware problem.

Similar Messages

  • MY iphone 5 suddenly restarts while using

    hey all my iphone 5 keeps restarting suddenly when using i have try to reset and start everything but it happens inmenntly. any ideas?

    Hi kyawlin,
    Thanks for visiting Apple Support Communities.
    I recommend trying all of these steps if your iPhone is restarting unexpectedly:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Best,
    Jeremy

  • My Iphone 4 suddenly blackout and restart by itself. After that it reach the restore screen. Tried to do restore but it come out Error (9). Anyone can help?

    My Iphone 4 suddenly blackout and restart by itself. After that it reach the restore screen. Tried to do restore but it come out Error (9). Anyone can help?
    I tried to restore in normal mode and DFU mode, both of it still give me error (9).
    I tried using other cable and computer but it still the same.
    Anyone out there having the same issue that can share?
    Is this a hardware or software issue? My warranty already over and have to solve this problem by myself.
    Please help.

    Did you check your security software settings?
    Error 9: This error occurs when the device unexpectedly drops off the USB bus and communication stops. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB isolation troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
    copied from Update and restore error messages on iPhone and iPod touch

  • My iPhone 4 keeps restarting it's self & Won't Charge

    "APPLE HARDWARE/SOFTWARE PRODUCT PROBLEMS WITH MINE & WORLDWIDE"
    1.
    24-06-2011
    As from Friday 24th June 2011 when I purchased my iPhone 4 it Won't Charge, stays in the red & go above 5% even after 2-3+ days no difference charging plus I tried x4 different Apple charges but it made no difference at all to the problems with the iPhone 4.
    2.
    24-06-2011
    iPhone 4 keeps restarting it's self every 30 seconds
    3.
    24-06-2011
    I do a system restore many times via iTunes
    4.
    I do a hard reset by holding the power & home button for 45sec x5 times
    5.
    I do a battery calibration by holding the power & home button for 25secas I'm told via online forum
    6.
    Just finely get the iPhone 4 updated to latest 4.3.3 OS via iTunes
    7.
    I leave iPhone 4 to completely dis charge where it won't start at all & then recharge it where charge holds for a couple of hours but then only to turn itself off when the power meter is reading 64% but won't restart after pressing power button.
    8.
    So I pug the iPhone 4 back on its charger for a couple of hours but it still reads only 1% battery power so I do another by holding the power & home button for 25 seconds as I'm told via online forum up to which the battery meter reads 96% as to will not charge no higher than 93-96% but again the seconds later the iPhone 4 again starts keeping restarting it's self every 30 seconds nonstop all over again.
    9.
    Nothing has help with this piece of Apple ****.
    10.
    Reading more online forum where this is a very common problem with it seem that all iPhone models, iPad’s, iPod 4 it also had similar problems as did mine.
    11.
    Just finely get the iPhone 4 updated to latest x4.more times of the iPhone OS via iTunes which has made NO DIFFERENCE to the continued problems with this APPLE PIECE OF CRAP.
    12.
    01-09-2011 @ 8:08pm
    I plug it in to my computer where it Shows it’s charging a CHARGING icon in the power bar at the top right hand corner of the screen & then a PowerPoint icon in the power bar at the top right hand corner of the screen where then continues to restart its self every 30 seconds.
    13.
    01-09-2011
    Now after a doing a battery calibration by holding the power & home button for 25secas I'm told via online forum. But this time each time it restarts 90% charge, 85% charge, 80% charge, 76% charge & that continues like that again, again & again, what a piece of CRAP…
    14.
    01-09-2011
    Again I plug it in to my computer where it Shows it’s charging a CHARGING icon in the power bar at the top right hand corner of the screen & then a PowerPoint icon in the power bar at the top right hand corner of the screen where then continues to restart its self every 30 seconds
    15.
    01-09-2011
    I Plug it in & once more I do a system restore via Apple iTunes to see once more if it will make any difference, like that will do anything ‘YEA RIGHT”.. And the answer is “NO WHAT A SURPRISE” Now showing 74% charge, continuing to restart every 30seconds
    16.
    01-09-2011
    72% charge, continuing to restart every 30seconds & then showing a PowerPoint icon in the power bar at the top right hand corner of the screen where then continues to restart its self every 30 seconds.
    17.
    01-09-2011
    Then this happens during Sync after a do a system restore via Apple iTunes
    18.
    Now showing 74% charge & still continuing to restart every 30seconds.
    19.
    Won’t charge at all while turned on
    20.
    01-05-2012
    Still won’t charge when plugged in plus there is NO CHARGE SYMBOL on the screen to show its charging & so it doesn’t charge...
    21.
    19-05-2012
      Now upgraded to iPhone 4 iOS 5.1.1 & it now continues to REBOOT/RESTART every three to five second regardless of whether it’s plugged in or unplugged NOW & the ONLY way I can get some sort of charge into it is to turn off the iPhone 4 completely but only after it already plugged in to the power & after it’s already restarted it’s self again buy holding the POWER BUTTON down plus flicking the Phone shutdown touch screen button across But still not fixing it’s problem regardless of how many times I’ve upgraded the iPhones 4 iOS MAKING THE iPhone or any iPhone so far totally the most useless mobile phone I’ve ever had/owned & I’ve had a lot of Mobiles over the years that when I get them I test every feature they have to the max in order to make sure there are no problems with it but this time I’ve discovered that Apple iPhones are a piece of TOTAL CRAP and contacting Apple is imposable to do & Vodafone is almost just as bad & certainly not buy email HA?

    Hi, did you ever solve this problem?
    My 1 year old -- ha! one month out of warranty -- iPhone 4 has been having a nearly identical problem over the past few days.
    It started by dying completely so I had the battery replaced, thinking it was simply battery issue.
    It then worked again for a moment but started doing exactly what you describe, going through a reset cycle (longer than 30 seconds but who's counting). And it felt quite warm.
    Did hard reset, plugged into wall charger and MBP USB but the new battery wouldn't even get a full charge (a whopping 92% after nearly two days). It would even lose battery when plugged in if I opened an app. And all the while plugged in, if I left the phone on, it would cycle through these resets. So I turned it off to try to charge it.
    Now suddenly, it's dead again. Totally black, and hard reset does nothing. Up until two days ago there was nothing wrong whatsoever with this phone! And I hadn't even installed a new app that could be the root of the issue. No idea whatsoever what caused this.
    Any help would be much appreciated!!

  • My iPhone 5 suddenly could not hop onto LTE anymore, after updating to IOS 6.1

    My iPhone 5 suddenly could not hop onto LTE anymore, after updating to IOS 6.1. I know there is LTE coverage at my house, since before I updated it, it could hop on to LTE just fine, in the same location. My Carrier is CSL Hong Kong. Does anyone have this problem? If so, does anyone have a answer to it?

    Hi AEEA-Family,
    I also did the update this morning and had the same problem also on Vodacom. The whole morning after the update I have No Signal, turning the phone on and of gives you signal for a couple of minutes then it drops again to no signal.
    I've just made the following changes on my Phone and all seems ok again.
    Here are the steps I took to resolve it on my phone.
    1. Go to "Settings" > "Carrier" > Turn off "Automatic", wait for list of Carriers and select "Vodacom-SA"
    2. Go to "Settings" > "General" > "Cellular" > Turn off "Enable LTE"
    3. Go to "Settings" > "General" > "Cellular" > "Cellular Data Networks". Then Change EVERY APN from lte.vodacom.za to internet
    After I made all those changes I did a hard restart of the phone and now all seems fine.
    I suspect the update this morning Enabled all Vodacom's LTE settings, yet Vodacom is not 100% LTE yet in our areas and this is causing the problem.
    Hope this helps other people.

  • I was  updated ios 7.0.4 but some time it suddenly restart?

    it is restart some time

    i was updated ios 7.0.4 for my iphone 4 but it does not working properly while i am using this iphone suddenly restart what i do ? please give me that for solution

  • Everytime I touch my iPhone 5s, it restarts/crashes

    I was using safari on my iPhone, then suddenly the screen went black as if I'd turned it off, the apple sign popped up, and then it came right back on. Since then, I can unlock my phone, but as soon as I click on an app, the same thing happens. I keep trying to manually turn it off, but it restarts on its own before I get the chance. Has anyone else had this problem? What do I do?

    Hi there aglass48,
    You may find the troubleshooting steps in the article below helpful.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Issue not resolved
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    -Griff W. 

  • Iphone 5 suddenly no service.

    My iphone 5 suddenly went to "No Service" and has worked ony intermittently since. I have tried shutting down and re starting, resetting the netowork settings, putting phone in airplane mode and the back on and turning off wi fi, all to no avail. Any suggestions???

    I too have the same problem and also few of my colleagues at least 5 of them whom i know reported this
    Is apple taking a note of this and
    Now I hear they have disocuntinued Iphone5 is discontinued this is not good for a new user like me I reluctantly brought Iphone5  and Now I am paying the price
    THE BASIC FUCNTION OF A MOBILE IS TO PLACE A CALL AND THIS IS NOW NOT ACHIEVED
    the data collected of my five colleagues all with IPHONE5 is same
    we restart the phone yes go to carrier and search manually . .
    If there are pronbelm with the service provider then how the other series phones are working without any problem"

  • Sudden Restarts MSI K7n2 DELTA ILSR

    I've had this setup for about a year now.
    Sudden restarts now plague my system, no virus found per NAV 2004, ran processor burn in wizard, SISOFT sandra, on cpu arithmetic and cpu multimedia setting, 100 cycles (no problems) windows memtest ran with no errors via start up disk full cycle of tests.
    Have reloaded video drivers,to no avail, this happens about once a week, any ideas????
    MSI k7n2 delta ILSR Bios version 7.7
    1.5 Gig Micron PC 3200 (512x3) RAM supporting dual channel stock voltage
    mixed bag o ram, crucial, micron technology, and, patriot
    Athlon xp 2500  stock voltage
    SLK 900A heatsink with 80 mm tornado (temps at idle 35-38c) (42 load)
    Creative SB Live
    Nvidia 256  mb asylum video card GE FORCE USR DATA PCI FAX Modem (V92) 5610b
    Hercules 420W PS
    All drivers are up to date and windows update run regularly (Win XP Pro SP2)
     [/COLOR]

    Quote
    Originally posted by scooter787b
    well for one thing the k7n2 series can only support 2 pc3200 dimms,
    are you really sure ?
    my motherboard which is rather old now supports 3 pc3200 dimms.
    norton antivirus is CRAP.
    i stopped using it when i found my harddrive was full of viruses.
    try avg6 for example which is free.

  • HT4623 Please help ! My Iphone 5 is restarting during a call or internet browsing, o just simply browsing the meniu. I can not us it any more !

    Please help ! My Iphone 5 is restarting during a call or internet browsing, o just simply browsing the meniu. I can not us it any more !
    It is functioning max 5 minutes. I have tried to restore it via Itunes but it sitais to less opened.

    Hello neegie
    Try putting your iPhone into recovery mode and then use iTunes to restore it. After that then test it out. If during the restore you get and error code, check it against the second article for further assistance.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Regards,
    -Norm G.

  • The calendar on my iPhone 4s suddenly went blank and says NoEvents anywhere. What happened and how do I get the information back?

    The calendar on my iPhone 42 suddenly went blank and says No Events. How do I get my data back?

    I've been having the same problem every 3-4 months: the calendar app seems to hang up, I either reset the app/phone or wait it out, then presto! all internal calendar entries have been deleted. Unlike others in this thread and elsewhere, I am not using iCloud.
    Interesting fact: while following the suggestion to hide all calendars, then show all calendars, I noticed that the internal calendar option is MISSING. It's like it just doesn't identify that there ever WAS an internal calendar. Really? Argh.
    Apple Support: are you guys monitoring this? I've seen a few similar postings, so I don't think we're alone...
    Granted, I have more than a few entries - years of calendar/appointment history have been imported from my old Palm Treo. Thanks to slow performance and odd calendar app crashes, I am very well aware that the iPhone's calendar isn't nearly up to the task of handling this many entries, and have been working to get the quantity of entries down. I must be up near some threshold, as response time seems to have improved with several deleted entries, though it was just before the crash+data loss.
    Fortunately, I try to sync with my Outlook calendar nightly, so I do have a backup. However, this type of data loss and instability re VERY painful for those that actually USE and practically LIVE by their calendars. Here's hoping I can remember today's entry modifications...
    One additional complaint: WHY can't I edit a recurring appointment WITHOUT it creating a NEW one? Crazy... For all the things this smartphone does well, it does several things VERY stupidly.
    _Dave_

  • When i erased the data of my iphone 4s after restarting it is asking for icloud id n pwd i dont have it because it was bought second hand and the owner is not contactable.

    when i erased the data of my iphone 4s after restarting it is asking for icloud id n pwd i dont have it because it was bought second hand and the owner is not contactable.
    please could somebody help in this context.

    You've encountered Activation Lock. Read here:
    http://support.apple.com/kb/PH13695
    Without that info, you won't be able to re-activate the phone. Apple can't/won't help you with this.

  • Iphone 4 sudden decrease in audio quality and right earphone not working

    This is really strange --- my iPhone 4 suddenly stopped playing music in the right headphone - in all headphones and even in my car AUX jack. Also, the sound in the left headphone is remarkably muffled and low quality.
    But if I pull the jack out a tiny bit, right before it comes out all the way, sound plays normally through both headphones for a split second.
    I tried the cotton swab and rubbing alcohol, tried compressed air.. any ideas what could be the cause? I'm beginning to think it might be like a connector or something deep in the jack got loose maybe?
    Thanks for the help!

    bump!

  • My iphone 4 suddenly blank, i thought it is out of battery and put on a charger, but in few minutes later my iphone turns to be too hot on the right half side of its body. i pull off the charger. whats the problem is this?

    my iphone 4 suddenly blank, i thought it is out of battery and put on a charger, but in few minutes later my iphone turns to be too hot on the right half side of its body. i pull off the charger. whats the problem is this?
    the next day i tried to connet with itunes on pc, but its undetectable. what should i do? i think i will need to delete notes, pivtures and video recordec by the iphone itself but how to do this since the phone cant be on at all. lease help me. its only 7moths old since i buy it

    i try to reset but nothing happened. & my warranty had end bcause i bought thru small dealer with a month's shop warranty only. due to problem of getting hot of the iphone's right side body, is it may cause of battery problem? how much will it cost to solve/repair this kind of problem?
    thank you for ur help earlier

  • Windows 8.1 Suddenly Restarting Again and Again

    Hi everyone,
    My PC has been suddenly restarting every so often ever since the windows 8.1 update. What do? It's really frustrating not being able to get any work done. Below are the last few DMP files. Thanks in advance!
    https://skydrive.live.com/redir?resid=9BF2EBBAD3E515A7!138&authkey=!AG-WvC5EvLvtb5M&ithint=folder%2c.zip

    Hi,
    The latest minidump file relate with NvBackend.exe wich is a driver of Getforce device. Please reinstall its driver for test. Make sure it was upgraded to be latest at the same time.
    BugCheck 1000007E, {ffffffffc0000005, fffff803bb599686, ffffd0002077f4f8, ffffd0002077ed00}
    Probably caused by : memory_corruption ( nt!MiDemoteCombinedPte+42 )
    Followup: MachineOwner
    2: kd> !analyze -v
    * Bugcheck Analysis *
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    This is a very common bugcheck. Usually the exception address pinpoints
    the driver/function that caused the problem. Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003. This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG. This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG. This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff803bb599686, The address that the exception occurred at
    Arg3: ffffd0002077f4f8, Exception Record Address
    Arg4: ffffd0002077ed00, Context Record Address
    Debugging Details:
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    FAULTING_IP:
    nt!MiDemoteCombinedPte+42
    fffff803`bb599686 4939442420 cmp qword ptr [r12+20h],rax
    EXCEPTION_RECORD: ffffd0002077f4f8 -- (.exr 0xffffd0002077f4f8)
    ExceptionAddress: fffff803bb599686 (nt!MiDemoteCombinedPte+0x0000000000000042)
    ExceptionCode: c0000005 (Access violation)
    ExceptionFlags: 00000000
    NumberParameters: 2
    Parameter[0]: 0000000000000000
    Parameter[1]: ffffffffffffffff
    Attempt to read from address ffffffffffffffff
    CONTEXT: ffffd0002077ed00 -- (.cxr 0xffffd0002077ed00)
    rax=0000000000000001 rbx=bd60000016d71025 rcx=fffff680003b2f20
    rdx=8000000000000000 rsi=fffff680003b2f20 rdi=fffff58010806110
    rip=fffff803bb599686 rsp=ffffd0002077f730 rbp=0000058000000000
    r8=0000000fffffffff r9=8000000000000000 r10=0000007ffffffff8
    r11=0000098000000000 r12=7fffffffffffffd0 r13=fffff680003b2f20
    r14=00000000000003d6 r15=fffffa8000448530
    iopl=0 nv up ei ng nz na po nc
    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010286
    nt!MiDemoteCombinedPte+0x42:
    fffff803`bb599686 4939442420 cmp qword ptr [r12+20h],rax ds:002b:7fffffff`fffffff0=????????????????
    Resetting default scope
    CUSTOMER_CRASH_COUNT: 1
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
    PROCESS_NAME: NvBackend.exe
    CURRENT_IRQL: 0
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    Roger Lu
    TechNet Community Support

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