My iPhone(5s) was dis functioning so I turned it off and when I turned it on again it said I had to set up as new phone or restore
I Am abroad so do not have my computer to restore my iPhone. Is there any way to recover my contacts photos messages etc. without iTunes?? Urgent.
If it's already giving you that message, the information on the phone is gone. I hope you backed up to iCloud.
Similar Messages
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When I turned on iCloud backup now when I synch to iTunes it asks if I want to set up as new phone or restore from backup. Why? I have been synching this iPhone to this computer fine since I got my iPhone 4S.
1. set up as new
2. transfer you wife's purchases.
3. Just in case create one computer back up manually.
Enjoy. -
why on my ipad can i see my phone was backed up a few days ago yet i cannot restore my new phone to this backup? i have had to do it from my itunes which i havent used since august last year this is most upsetting as i feel i am paying good money for a service that cannot work efficiantly b
could someone please plaese plaese help meGo here and have gmail reset your password for you https://www.google.com/accounts/recovery?hl=en&ard=AHwGkRlOlFoSSn30aRkElH5hxKyJ_ l6MrQqe-_NzHPagCT6fnpemmiT6ovu2yt1gXx7f1TA49Hq_5mQistIP9Vv3BKawDDBoHO-A2ISCDxwx2 kCbiCFEcQ2guu2o_Yx0ayZFIfsTu6Cof3q4MTkie-fWpUj5GIjiCYnMGXh6fU6ts---KDJXghFBIXU2M hJM6YFyWR6NEFy5esIpYnm8JFt-WZlsu5W_Ow&service=mail
They will send a reset to your current email address -
I have restored my new iphone 5 but everytime i plug it back into iTunes i am asked if i want to set up a new phone or restore it. I have already set it up and tried to restore it again thinking this might help but i still keep getting the same message. The phone is recognised and shows up in devices but i cannpt sync apps or anything to it.
Have you updated your iTunes on your computer? WIth a device running iOS7, you need iTunes 11.
When you removed iTUnes, did you see something named 'apple mobile device support' or something like it? (The exact name varies from operating system to operating system). If you see that, uninstall it too. That's the drivers for your iPhone and they should self-install when you plug your device in.
If all that is fine, have you checked your cable and USB port? a malfunctioning cable can keep you from syncing. -
I received an Iphone 5 as a gift two days ago. The first thing I did was set up ICloud for photos. Itunes would not allow me to add songs to my new phone without restoring it, yet when I did this, it deleted all 129 photos of my graduation and friends from the past two days. And I cannot find them anywhere, photo stream, ICloud, nothing. Where can I get back my memories?
Were the photos taken by your new iPhone? If so, did you not import them off your phone to your computer (as you would any other digital camera) before the restore? If not, restoring wiped the data off the phone and your pictures are gone.
Sounds like a good time to (re)read the User Guide. -
my iphone 4s was updating to like 7.1 or 7.2 and i tried to updating by the iphone but it froze and turned off. and when i tried turning it back on the phone kept going to a screen that said plug it in to your computer i did but it froze at the screen where it says plug it into iTunes. ive tried plugging it in to the computer but the phone turns itself off in the process. my old phone broke so I need to use the 4s
Hi sgray2832,
If you are having an issue with your iPhone becoming unresponsive or turning off unexpectedly, I would suggest that you troubleshoot using the steps in this article -
iOS: Not responding or does not turn on - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L -
My iPhone 4s was playing music now won't on my sony dream machine how do I fix. "This device is not supported by this I-phone". I have turned off phone unplugged sony and did the pin reset on bottom. Help please I need my tunes
Try plugging it up to your computer and launching iTunes and either resetting it to factory settings or resetting to last sync. Hopefully it just noticing it's plugged up to iTunes will fix it. This happened to my friend once and all she had to do was plug it into her computer and that fixed it.
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HI ive been phonless since night and im really worried, wondering if anyone can give me some advice! so yesterday my iphone 4 running on 5.1 battery died on me completely,so i placed it to charge and walked off and when i came back about 3 hrs later it was still not charging. The entire night i tried to reboot it and nothing works! itunes wont even recognize it on my mac!:(please help!
Try a reset by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.
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my iphone 3gs said it was out of service then it turned off and when it turned on it said to activated then it said to plug in to itunes i did that n it turns back off. how can i fix it?? or whats wrong
If it continues to show the connect to iTunes graphic, then you do have to restore the phone. If you have not created a backup of your phone, then I hope you use icould because this will erase all of the info on the phone.
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I have a iPhone 4 and I was trying to play my music out loud and when I tried it wouldent play. It said i still have headphones in it, but I don't. When I do put headphones in, the music does play! I need help!
Try a hard reset:
Hold the home button and the sleep/wake button down at the same time. The phone will turn off and then the apple logo will appear. As soon as you see the apple logo release both buttons.
If the issue remains check the headphone jack to see if the water indicator has been set off. if it has you will see a red/orange spot inside your headphone jack and would mean you have water damage and would need the phone to be replaced.
Last option would be to back up your phone and restore to factory settings to determine a software or hardware issue. -
i was doing update on my apple iphone 3g 8gb during update an error ocured namely 1015. and when i was doing restoration of my previous software version once again error ocured namely 1015.
and 2nd i have downloaded few free apps like face book twitter etc on my itunes but when iam installing them to my iphone its not installing i dont know why plz help me to install them thanksErrors related to downgrading iOS
The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
Maybe you phone has been jailbroken -
iphone 3 dropped in salt water. Appears non-functional - won't turn on. Nothing on SIM card -- had that checked. Is there ANY way to retrieve the photos and contacts. There is no backup of them.
leave the phone in rice for >24 hours to see if it will recover
you can check itunes as well to see if there are backups there from the top of the screen hit edit (itunes on mac) > preferences > devices , and see if a backup is listed
also check icloud.com to see if you had any of the information backed up there (only possible if have have a 3gs or higher)
also there are data recovery companies that can recover data even from wrecked hard drives but its not cheap, if your interested in that I would say lookup a company called drivesavers, I believe they are authorized to work on even in warranty iphones
good luck -
My Iphone was playing up so I turned it off and when I turned it back on again it lost all my contacts-any idea how to retireve them?
If it's already giving you that message, the information on the phone is gone. I hope you backed up to iCloud.
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Help, please!! I recently upgraded to a new Iphone 4S from a 3..I could not upgrade the software so plugged it into my pc and connected to Itunes. It asked me if I wanted to use it as a new phone or restore to my phone, (not being very computer literate, I of course chose restore) So now I have a phone that only has info for contacts from October!! I lost all new contacts, messages, etc. Is there a way to get back those contacts, etc? Thanks!
restore your contacts and calendar info from the program you sync with
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ok, so I transferred my 3S info to my 4S by restoring from an old phone backup. But SIRI is gone and god knows what else?? Can I get my old stuff into the new phone and keep the 4S new functionality?
I suspect unless he had some items in iCloud backup then they are gone. Connecting an iPhone to a different library from that to which it was previously connected will result in the device asking if you want to erase it.
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