My iphone 5s was turned off and now it's asking for the password which i don't remember

Please help. My son has the Iphone 5s. He used his fingerprint and of course a passcode when setting it up. Last night the phone was shut completely off and now it won't take his fingerprint and is asking for his passcode which he doesn't remember. Can anyone help with this?

Yes. If you've forgotten your passcode, use this article: iOS: Forgotten passcode or device disabled after entering wrong ...

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I restored my 2nd Generation iPod and now it is asking for a password that I don't know and never put into my iPod. Help!

I looked online for more help but to no avail. I tried to find the file on My Computer and to plug it into iTunes but it says that it cannot connect because it is foreign to the computer, since I just got the computer. I have absolutley no idea what to do!

From the limited amount of information you provided it sounds like the iPod was previously synced to another computer. You need to place the iPod in recovery mode and connect to the computer and restore via iTunes. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

When I try to download adobe, so that I can see some of the stuff I get on Facebook, it asks for my password, which I don't remember, despite the hint and don't find a way to change the password. any suggestions. rob.

I don't remember the password to get into adobe, despite the hint, so I can't run anything that comes on Facebook. Any suggestions?

There is nothing on Facebook that you would need Adobe Reader for; perhaps you mean Flash Player?
Either way, the username and password required for both of the above is for your computer's Administrator account.

HT201412 My iphone 3GS automatically turned off and now, it won't turn on.

My iphone 3GS automatically turned off and now, it won't turn on. My lock button is not working. What do I do? HELP!!!!! :(((

I had it checked a while ago. They said, my battery's dead so they changed it. Now, while I was using my phone, it turned black but it still vibrates and it has a little light (but still black). Please help me.

HT4623 I updated my ipad but had to skip the update to the icloud because it was not finished within 2 hours. The ipad worked fine then, but I turned it off. When I tried to turn it on again, it kept asking for the password over and over. What do I do n

I updated my ipad but had to skip the update to the icloud because it was not finished within 2 hours. The ipad worked fine then, but I turned it off. When I tried to turn it on again, it kept asking for the password over and over. What do I do now?

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

I did set up the password when I got the phone and iPad months ago but never turned it on. Now it is asking for the passwords for both my iPhones and iPad and I cannot select not the have the passwords active. ???

I did set up the password when I got the phone and iPad months ago but never turned it on. Now it is asking for the passwords for both my iPhones and iPad and I cannot select not the have the passwords active.

If you do not want to use passcodes, why don't you just go to Settings > General > Passcode Lock and delete the passcode and set the lock to OFF. That will eliminate the problems all together.

I restored my iphone 4 using i tune and now it is asking for activation. How to activate it..?

I restored my iphone 4 using i tune and now it is asking for activation. How to activate it..?

Setting up and activating iPhone
To set up and activate iPhone, turn on iPhone and follow the Setup Assistant. The Setup Assistant
steps you through the setup process, including connecting to a Wi-Fi network, signing in with or
creating a free Apple ID, setting up iCloud, turning on recommended features such as Location
Services and Find My iPhone, and activating iPhone with your carrier. You can also restore from
an iCloud or iTunes backup during setup.
Activation can be done over a Wi-Fi network or, with iPhone 4S or later, over your carrier’s cellular
network (not available in all areas). If neither option is available, you need to connect iPhone to
your computer running iTunes for activation. You might also read http://support.apple.com/kb/TS3424

I lost my logic 8 pro serial number. I can't find the booklet that comes with the serial number. How can retrieve this? I upgraded from logic pro 7. I changed hard drives and now it keeps asking for the serial number. But I can't find it. Where can I requ

I lost my logic 8 pro serial number. I can't find the booklet that comes with the serial number. How can retrieve this? I upgraded from logic pro 7. I changed hard drives and now it keeps asking for the serial number. But I can't find it. Where can I request it? Thanks!

If you still have the receipt or other proof of purchase, you can ask Apple to send you the serial. Otherwise, bad luck mate.. Good news is, you can now buy Logic Pro 9 from App Store for just 199 USD

My iphone 4 suddenly turned off and now its asking me to restore my phone

My iPhone 4 suddenly turned off without any notice and was dead. I would hold the sleep and main button together and nothing would happen. Once home, I connected it straight to the Adapter and now it is asking me to plug in itunes and 'Restore' my phone. What could have happened? Why is it doing this? never happened before and dont now why it occured. Please help!

Well if its the first time its probably nothing to worry about, things happen. If it happens again i would recommend uninstalling the last app you installed, if that fails take it to the apple store because it could be a hardware issue.

Hi, I need help and advice. Basically me and my ex partner both had iphones and synced it with the same computer under the same ID. We split i have a new laptop and now it keeps asking for the old ID or it'll erase my apps bought on theold account.

Hi, I need help and advice. Basically me and my ex partner both had iphones and synced it with the same computer under the same ID. We split up and now im trying to get all my apps and info onto my new laptop with a new account but it keeps asking me for the old apple ID which she is still using and she changed the password. i tried backing it up but still nohing. When i try to back up purchased items being apps etc its keeps asking for the old one. help

See Recover your iTunes library from your iPod or iOS device. But you'll still need the password.
Once you have the computer authorized to use the account she could change the password again to stop you buying apps on her card (assuming it's not on yours!). It would lock you out of upgrading them too but they should work unless she uses the deathorize all feature.
It depends on how amicable the split is...
tt2

When updating to IOS5 restore did not complete and now it is asking for a password to carry on restoring back up and I can't remember password! Would appreciate any help?

Whilst updating to IOS5 on my iphone 4 it was interrupted whilst restoring the contents of my iphone!!! Now when I try and restore it asks for a password to unlock my iphone backups - I have tried several but it states password is incorrect and accordingly I cannot restore backups and have lost loads of important information!!
I would really appreciate your suggestions on what to do.
Many thanks

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. Some glitch occured and you have to restore/erse the iPod. Y will have to restore from an existing backup if y ohave one.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I am locked out of my iPod touch and i can't restore it as it asks for my password which i don't know how do i unlock it?

I am locked out of my iPod and it says i cannot restore or back up due to me needing to unlock it and obviously i don't have my password. Please help, how do i unlock it?

Options for when an iOS device gets locked because of forgotten password:
Restore (and reset password) on your device by connecting it to the last computer to which it was connected:
iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414
If you cannot connect it to the computer to which the device was last connected you will have to use recovery mode to completely reset the device, losing all data:
iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password)

My Iphone 4s suddenly turned off, and now will not reset. I've done recovery 15 times and each time it says it has failed and prompts me to do it again! Help!!!

Today my phone was working perfectly, about 2 days after updating to IOS 7.0.3. I came back to my desk, and then the screen wouldn't turn back on. After I plugged it into my Imac at work, it gave me the silver apple sign, but then it would turn off, then apple back on, then off... and so on...
I read all of these posts on the community, so I did the reset (did all sorts of variations from 10 seconds to a full minute) seconds while holding power and the home button... nothing. Then tried a reboot by holding for 10 seconds, letting go of power, and then plugging my phone into my computer which prompted the itunes and plug sign on the screen, which also prompted Itunes to do a recovery. Went through recovery, and it FAILED. I've done this cycle now 15 times, on 2 different computers, one an Imac, and one my windows laptop at home. Tried with an old version of Itunes, and an updated Itunes.... NOTHING WORKS! Do I have to drive 3 hours to have an apple store look at it???? Help!!

According to this article: http://support.apple.com/kb/TS3694#error21
Error 21- These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
The error on the Mac is odd though. 2100 is not in the article. What version of the Mac Operating system are you running?

Volume on my iPhone 5c keeps turning off, and now will not allow me to access WIFI

i went into apple bc the volume was not working at all, well now it will randomly just shut off and i will have to turn it back on, i have missed several phone calls due to this. on top of it all, it will not allow me to turn on the WIFI in either the settings or the pull up bar

If Apple serviced the phone, there is a 90 days warranty on the repair. Bring it back and let them check the phone.

I am trying to restore a backup and itunes is asking for a password, but i don't remember being prompted to provide a password when the backup was created

I have been trying to use my Apple ID password but it is not valid for the request.

You were prompted for a password the first time you backed up after checking "Encrypt backup". It has been using the same password ever since. If you have a corporate MS Exchange account on the phone and the administrator required the phone to be encrypted then that also resulted in the backup being encrypted, but again you would have been prompted for a password the first time you backed up after installing the Exchange account. So think back and start trying passwords that you might have used in response to a password prompt at that time, especially if you didn't read the request carefully.

My iphone 5s was turned off and now it's asking for the password which i don't remember

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