My iPhone 5s won't connect to my home wifi
My iPhone 5s, which I have had for 6 months wont connect to my home wifi.. it just keeps saying loading.. someone please help!?
Hey rachmain,
Thanks for using Apple Support Communities.
Sounds like you are having trouble getting the iPhone to connect to a Wi-Fi network.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Unable to connect to a Wi-Fi network
Verify that you're attempting to connect to your desired Wi-Fi network.
Make sure you're entering your Wi-Fi password correctly. Passwords may be case sensitive and may contain numbers or special characters.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
Have a nice day,
Mario
Similar Messages
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Hey everyone, I have been having this problem for about a day or two now. I have an iPhone 4, and have iOS 7.1.2. Basically, my iPhone will connect to my home WiFi sometimes, but it randomly loses connection and won't connect for hours upon hours. I have tried turning it on and off multiple times as well as resetting the network settings. I know that it is not my network's problem because a member of my family has an iPhone 5S, and it works fine with the WiFi, along with all of my other devices. This issue is getting very annoying as I don't like to use my cellular data at home since it is limited. Please help me!!
Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.
What happens when it fail to connect?
----- Does the iOS device see the network?
----- Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My new iPhone 4S won't connect to my home wifi...
Ive tried all the steps they give you on here... its my first iphone and im alredy so disapointed that im having this much trouble my old ipod touch conects not problem what with my new iphone... :S Please Help
Here are some things to try. Try joining your network after each one:
Power cycle your wireless router (unplug for 30 seconds, plug back in)
Update the firmware on your wireless router
Go to Settings>General>Reset>Reset Network Settings
Change the encryption on your wireless router to WPA2 Personal (AES) -
IPhone won't connect to my home wifi but iPad and Mac work. Help!?!?
iPhone won't connect to my home wifi but iPad and Mac work. Help!?!?
Unplug it from power, wait 30 seconds, plug it back in. Wait 1 minute. Try to connect.
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My iPhone 4 won't connect to my home wi fi connects to everywhere else and my husbands phone the home computers ect all connect to the wi fi just not my mobile ! Any suggestions ??thanks
I would suggest trying to do what I call a "forced reboot". Hold the home and power buttons down and see if that works. Also try entering in a wifi network: settings->Wifi->Other and enter in all the info and see if that works.
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My iPhone 4s will not connect with my home WiFi network. I have ios6 on my iPhone. The connection was working perfectly before I updated my IMac and my MacBook Pro to ios 10.8.2. I have had ios6 since I purchased the phone a couple of months ago. It searches for a network and finds them, but when it asks for my password, it will not accept the password. Have never had this happen before.
Hello krosebear,
Thank you for using Apple Support Communities.
If you are having difficulties connecting your iPhone to a Wi-Fi network, the following article should provide troubleshooting that should help you resolve the issue.
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
Regards,
Jeff D. -
Two of our ipod touches won't connect to the home wifi. They have done before. All other apple devices connect fine. They can see the wifi devices, appear to try to connect (the circle whirls around) but connection doesn't complete. Ideas please?
I have 2 of them that only connected for a day and then reset network settings and they connected again for a day now resetting network settings does not fix it either. My iphone used to work with my home network but after upgrading to the latest OS which is the same versions as the ipods it no longer works either. Acts the same as the ipods. It would seem that the latest tweeks to the OS is the problem with wifi connectivity.
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my iphone will no longer connect to my home wifi. it recognises it, but the searching cirlce is constant next to network name. there are three laptops and another iphone on the same wifi that have no connectivity issues. i have reset the network settings but that did not help. the issue started last week when the second iphone was introduced to the house, could this be the cause?
No.
Any problem connecting your iPhone to any other wi-fi network besides your own? -
My iphone is not getting connected to my home wifi. my macbook is getting connected and also other devices. SO there is nothing wrong with the wifi.
Please help.Hi Go to settings Reset Network Settings on iPhone After Reset you need to enter your Router wireless key. Cheers Brian
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HT5569 After ios 7.0.6 update iPad won't connect to my home wifi.
I have just updated my iPad (retina display, one before the air) to iOS 7.0.6 and now it won't connect to my home wifi. I have never had a problem before. I pressed forget network and tried reconnecting. It asks for password but will not connect. Any help would be great.
Alas, this has not resolved the issue for me.
Oddly, my iPad mini (1st gen) CAN connect to the WPA2-Enterprise network at work and it connects at Starbucks (open wifi).
It fails (asks for password then "cannot join network") on my wpa2-personal-secured home network and on McDonald's open wifi network (nearest other place I could test. Honest.).
I've done the network settings reset, the machine hard reboot, forget networks, reset my router and time capsule repeatedly (obviously, can't reset McDonald's), to no avail.
I love shoddy work: nice update, Apple! -
Iphone 4 won't connect to bluetooth or wifi
I recently received a replacement iPhone 4 after my original was broken. After transferring all of my backed up data to the new iPhone I tried to connect it to my wifi network as well as my bluetooth connection in my Mazda3. The iPhone would intermittently detect either wifi/bluetooth and when it does detect either connections it would not connect saying "Unable to connect...". My old iPhone4 had no problems connecting to either wifi or bluetooth. What could be causing this in the new phone?
Thankslook at the link
IOS troubleshooting wifi http://support.apple.com/kb/TS1398 -
My Iphone 5 all of a sudden won't connect to my home wifi.
About a week ago, my phone stopped connecting to my home wifi. Every time I try and connect to it, a message pops up that says unable to connect. I've tried restarting my phone, resetting my network settings, turning the data off, turning airplane mode on and nothing is working. My phone will connect to any other network with no problem. When I took it to Verizon they told me to make sure my software was up to date, which I did and it still will not connect. Any suggestions?
Your home wifi may possibly be having issues. Call the company that does your wifi and they should send someone out to service it.
-
My iPad (first generation iOS5.1.1.1) quit connecting to my home WiFi recently after years of being able to. All other devices in my home connect fine. I have taken every step I can find to try and remedy things including restoring my iPad to factory settings. Still nothing - when it tries to connect to my network it just spins. I took my iPad to work and it connected to the WiFi there just fine. Came back home, no good. After talking with my local Mac supplier they've suggested that maybe my router is the cause. I've unplugged it several times for lengths of up to an hour but that still isn't getting things working again. Any ideas?
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
My iPad won't connect to my home wifi.
I took my ipad out for the day and when I got home it won't connect to my home hub. Says it is in settings but then the status icon just keeps turning round and there is no internet. I have two iPhone 4s' in the house and they are fine. Tried forgetting the network and then re entering the password, tried restarting iPad, tried rebooting iPad, tried turning off and resetting home hub. Nothing is working. Any help please??!!
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How to Change Your iPhone’s (iPad’s) DNS Servers
http://www.macinstruct.com/node/558
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
My ipad won't connect to my home wifi; it will in coffee shops, etc
Even though it used to, my iPad will no longer connect to my home wifi network; it won't even give me the option of tying in a password; it just keeps going to a page marked "IP Address"; it DOES work in coffee shops, grocery stores and anywhere else there's free wifi
All my other devices connect just fine -- iPhone, laptop, computer, etc.
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