My iPhone 5s won't turn off or on it keeps flashing the apple screen on off. When I tried to connect to iTunes on windows 8 computer, it comes up with an error message: iTunes could not connect to this phone. An unknown error occurred OxE8000084
Can anyone help me? My iPhone 5s is flashing the apple screen on and off and I can turn the phone on properly or off. When I connected it to iTunes on my windows 8 computer I got the following message: iTunes could not connect to this phone. An unknown error occurred OxE8000084. Can anyone help me correct this so I can start using my phone again.
Thank you
http://support.apple.com/kb/TS3221
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Error message -3221 - Could not connect to the I-Tunes Store
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Hi, my iTunes application is not connecting to the iTunes store. It is coming up with the following error message "we could not complete your itune store request. An unknown error occured (11222)" Can you please assist?
Hi Laura-Wedders,
Thanks for visiting Apple Support Communities.
On August 7th, some users may have been unable to make purchases from the App Store, iTunes Store, Mac App Store, or iBookstore. Apple worked quickly to resolve these issues, however you may have experienced them.
To check the current status of these systems please see:
Apple - Support - System Status
http://www.apple.com/support/systemstatus/
If you are still experiencing issues, you may want to troubleshoot with the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
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when I power on it shows go itune logo starts. Then I tried to download restore and update it shows Tunes has detected an iphone in recovery mode. You must restore this iPhone before it can be used with iTunes. iphone could not be restored. Then an unknown error occuired(1604) shows.an unknown error occuired(1604). Please help me and how can I restore the phone OS. Regards
It also happened to me. What I did was to put my USB connector at the back of my PC (the main USB port) then I open my iTunes again and Viola, it solves my problem.
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So you already followed these steps?
This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
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If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
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If you have I'd try calling AppleCare back and telling the it is error 5002 and already tried troubleshooting steps as listed in TS3297 and that you have already tried to email iTunes support and have yet to recieve a response. -
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4. iTunes will the allow to choose restore the phone back to 5.0.1 ( no other choice)
5. iTunes will then ask you to choose which previous backup to would like to recover.
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I have a Dell Inspiron with operating system Windows 7, I cannot access itunes store.
Error Message: "We could not complete your itunes store request. The itunes Store is temporarily unavailable"
Have been getting this for over a month now. I can access the store from all my apple devices but not our main computer the laptop?Hello suefromid
Start your troubleshooting with the article below to get the iTunes Store working again.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Regards,
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How to get rid of the error message we could not complete your iTunes store request?
How to get rid of the error message we could not complete your iTunes store request?
having this problem when trying to authorise an newly downloaded app in iTunesBased on the numerous posts regarding iTunes and the App Store, there appears to be an issue at Apple's end. Although Apple has not provided any indication on the cloud status page.
Do not change your settings.
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When I attempt to purchase a song from itunes, I keep getting the following error message: Could not purchase "song name". An unknown error occurred (-42408). There was an error in the itunes store. Please try again later
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creating and/or opening a different iTunes library : http://support.apple.com/kb/HT1589
or using a different user account on your computer in case it's a problem with that user account.
But you may want to try the iTunes For Windows forum first, apart from anything else you are likely to get better help for the above -
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Hello ehoff5,
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iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Thank you for using Apple Support Communities.
Best,
Sheila M. -
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For general advice see Troubleshooting issues with iTunes for Windows updates.
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