My iPhone 6 has started bending not massively but can be seen if looked at, I've only had the phone less then a month which I'm disappointed about as I've paid £619 for it, can you advise me on what to do?

Question

iphone6 has started bent... HELP!!!

Answer 1

My iPhone 6 is also bent, on the top of the phone. Here is my sad story...
I had the phone in my coat pocket and it felt funny so I pulled it out of its Otterbox to find it was bent.
I dont know how it was bent.
I went to the ATT store where I bought it and where I insured it (5 days old)
They told me to go 40 miles to an Apple Store and see a Genius for a replacement.
Since I had to work all week and didnt have the time to go 40 miles away, I asked them if there was any other option.
They told me to contact the insurance company and they would overnight me a phone, so I contacted the insucance company.
Was not apple care, it was another name...
The insurance company asked for a scan of my DL, a photo of the phone and a photo of the receipt, I provided all three.
Good news!!! for 199.00 they would replace my phone...(I paid 45.00 for the phone)
Shaking my head, I decided to make an appointment with an Apple Genius.
Mind you I have been a purchaser of apple products for 20 years, and had iPhones for many years so far...no reason to think anything odd so far.
I get to the mall, see a Genius who looks at my phone and states "Apple does not replace bent iPhones" I asked why was I told to see her then and waste my day driving out to the mall? she had no idea. She said she would happily replace my phone for 299.00 and walked away...Freehold Raceway Mall NJ
She was rude, then another Genius asked me if I wanted to buy a new phone I said NO! he then asked if there was anything else other wise I should just go...
Yea, rude again...so me and my bent iPhone that turns off all the time are out of luck...