My iphone 6 is using too much data from provider

i bought the new iphone 6, all was ok but my internet use has increased. I used to have 1GB data from my provider but due to excesive use of data i had to buy 3GB but that is not enough. I read that this problem is from iphone release, anybody can help me to fix this problem? thanks.

It is not a problem with any iPhone release. It is a problem with one or more apps you have installed that are using data. You can determine which app it is by going to Settings/Cellular, where you can see how much data each app has used.

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HT1695 Recently my iphone is consuming too much data, I have installed a data monitoring app and I found that - although I turned off all notifications and push email - push services is using around a 1mega/hour from cellular data (even if I am using wi-f

Recently my iphone is consuming too much data, I have installed a data monitoring app and I found that - although I turned off all notifications and push email - push services is using around a 1mega/hour from cellular data (even if I am using wi-fi) !!!

cpupower frequency-info
analyzing CPU 0:
driver: acpi-cpufreq
CPUs which run at the same hardware frequency: 0 1 2 3
CPUs which need to have their frequency coordinated by software: 0
maximum transition latency: 10.0 us.
hardware limits: 800 MHz - 2.30 GHz
available frequency steps: 2.30 GHz, 2.30 GHz, 1.80 GHz, 1.60 GHz, 1.40 GHz, 1.20 GHz, 1000 MHz, 800 MHz
available cpufreq governors: conservative, powersave, ondemand, performance
current policy: frequency should be within 800 MHz and 2.30 GHz.
The governor "conservative" may decide which speed to use
within this range.
current CPU frequency is 800 MHz.
cpufreq stats: 2.30 GHz:0,02%, 2.30 GHz:0,05%, 1.80 GHz:0,05%, 1.60 GHz:0,03%, 1.40 GHz:0,01%, 1.20 GHz:0,16%, 1000 MHz:0,38%, 800 MHz:99,29% (1017)
boost state support:
Supported: yes
Active: yes
25500 MHz max turbo 4 active cores
25500 MHz max turbo 3 active cores
25500 MHz max turbo 2 active cores
25500 MHz max turbo 1 active cores
Thax

Suddenly using too much data?

Hi everyone,
I have had my iphone 5 for over a year. For the first couple of months I had problems with using too much data but eventually learned it was my email causing the issues (it was updating automatically). Fast forward this past Christmas. I got an iPad 2, and ONLY use it at home when it's connected to WiFi. To be completely honest, I am not even 100% sure if it supports cellular data at all, although I don't believe it does as there's nothing mentioned of cell data in Settings. Now for the past 2 months, I have been using too much data and having to pay extra on our cell bill and I have no idea what has changed besides updating the iPad and my phone (I just updated my phone a couple days ago) to iOS 7.0.6. The charges aren't enormous or anything, I think it was around $8 extra last month but still, I don't know what has changed. I have already gotten a text from my provider (Telus - Canadian company) today saying that I am now paying for my data usage, because we (my husband and I combined) have used our data alotment for the month. I know the problem is my phone because I used about double the amount of data as he did on our last bill. I tried calling my provider, but I was on hold for ages so I will give it another go tomorrow if I can't get something figured out in the meantime.
So my questions are: 1) Could it be the iPad using data? I do have it set so that it backs up to iCloud when plugged in (I believe, my sister in law set it up for me), and it syncs my photos from iphone to the ipad. As you can probably tell, I am just slightly technologically illiterate here. I also did get a new keyboard case for it last month that uses bluetooth.
2) If it's not the ipad, any ideas of where the data could be going? I use my phone mainly for texts and calls, Facebook, email, some internet browsing, but it is set to WiFi. I mostly use it at home where there is a WiFi connection. Although my young kids do play Angry Birds and watch some videos when we are driving. I don't believe the amount of games they play and videos they watch have changed though, that has been an ongoing thing.
Thanks for any advice, I would like to nip this in the bud before something gets out of control.

Update: I got my bill today, and as suspected I have used way more than half of our shared data plan (which is 1GB - I used 1760Mb). I have had my cellular data either completely turned off, OR turned on but not allow any apps to use it (I noticed that I was having some issues with not being able to send/receive texts if my data was compeltely turned off... Not sure why, but that's another post I guess) since I started this post. I called Telus and she wasn't able to tell me where any of my data was going, she just kept saying "well you've only spend $3.69 in data for last month" and asked me if I was completely closing out apps, which I do every other day or so. She just recommended that I download an app called My Data Manager to set a limit on how much cellular data I am using, however the app doesn't tell me WHERE the data is going which is my concern. So I'm kind of back at square one. I'm not sure if I should allow my kids to play their games and do as I normally do on the phone until the data gets racked up and then I can try to figure out where it's going, or what. My billing cycle started on March 18 and since then I have used 1MB (approx.) of data, but I was in the US for 4 of those days and had the data turned off completely, so again not sure where that 1MB went. One thing I have started doing that is new, is playing downloaded music (music that I have on iTunes, and put onto my phone) in the car. I thought since it is music that I have put onto the phone (not streaming music) it wouldn't be using any data, but on March 19 (the day before we left for the US), I was playing music in the car with my data turned off, and when a song ended and I tried to play another one it said that the cellular data was turned off and I needed to turn it on. I didn't turn it on, but I did put the phone into airplane mode and was able to play my music that way. Could that be using cellular data? If so, then I know where it has been going!

Applications are using too much data

my iphone 5 fatching too much data on every application like facebook , whats app etc...

Thanks for sharing. I'll share something with you. My Sony TV has a great picture.

Why is the iPhone 5 using so much data I have read a lot of complaints and I have went over on my plan and never have?

Why is the iPhone 5 using so much data I have read a lot of complaints and I have went over on my plan and never have?
I have even turned off LTE. Cut off my cellular data off of apps. Still uses data I switched back to my iPhone 4 cause I had used my
Data in 2 weeks!

I have the same problem on my 4S 64G: I updated to 7.1.1 and burned through my cellular data allowance without running anything that ought to be using it. I incurred an overage charge on Thursday, my new billing cycle started on Friday, and I immediately had used 3/4 of my allowance for the new cycle. I typically do not use my allowance in an entire month so burning through it in a day or two twice in one week is very much not right.
Possibly unrelated or not: last night I was out, did NOT use any apps that should use cellular data, and came home and my phone refused to connect to my home wifi despite turning this and that on and off. I burned cellular allowance while wifi was available.
It seems like someting on my phone, whether an app or the iOS itself, is using cellular data even while my phone is not in use. All I could do is turn off Cellular Data in Settings but that very much diminishes the usefulness of a phone that has served me well -- without data overages! -- for several years.
Please fix this, Apple!

My iphone5 using too much data

ANyone know why im using so much data on my iphone 5 ive never down loaded music films or any thing and used up 1gb in 17days

Your probably using alot of facebook and twitter and the internet. All use alot of data.The Iphone 5 just uses data for everything either use WIFI whenever you can or upgrade your phone plan to the most data possible. Make sure you close down the apps too when your not using them. Sneaky phone services probably charge you for that.
GL

My iPhone is using so much data and I do not know why?

I do not understand how my iPhone is using so much data

Have you looked at Settings > Cellular to identify what is using cellular data?

IPhone 6 plus using too much data

I recently switched from T-Mobile to AT&T because everyone says it is "BETTER" i purchased the iphone 6 plus and got the 30gb family plan with 5 phone i am the one the uses the most data everyone else doesnt even use 1GB but i still got the 30 for me. For some reason my phone seems to use more than 1GB a day! When i was with T-Mobile in a month i would probaly use 17GB in a month and now at this rate i will go over my 30GB in less than a month. I have WIFI at home but when i had T-Mobile i would never even connect to it and now with AT&T everytime im home i use it and i still manage to use more than 1GB a day what is going on can someone help me?! Is this an AT&T problem or Apple?

jsantanello1 wrote:
This does not happen on the iphone 4s that is on our contract. It has only started happening with the iphone 6. My daughter spent the whole day on wifi and we got a 1 G message. I am getting fed up. Their apps are set to only use during wifi. I am ready to drop ATT
Keep in mind that the iPhone 4s screen is much smaller, so when your daughter watches any videos it downloads SD or possibly only the much smaller HD resolution videos, but the iPhone 6 has a much larger screen and will automatically download the much larger HD videos. This means that just replacing the phone can increase her data usage from 200-300MB per hour of vdeo watched to over 1GB of data per hour of video watched. That is a huge difference, and it is data that is really used, even though it doesn't seem like she's doing anythign differently than before.
Also, if her iPhone was not plugged into external power the whole day, it wold turn off the wifi radio and her phone would revert to using cellular data in amny cases. This is an Apple "game" they play in order to make their battery life numbers look bigger. This one bites many kids as they want to stream their music all day long,but then the phone puts the svreen to sleep and turns off the wifi and they now start sucking up cellular data using that large LTE straw.

Started using TOO much data with iPhone 4. Was using less then 200mg a month now using over 500 ...?

I was using less than 200mg a month. On WiFi alot. I updates some apps (like 30) and started using 500+ per month. ATT no help.

I looked around for more answers, found that people were having issues with iCloud updating during the middle of the night using the cellular 3g not wifi. I've turned off my cellular at home so it will only use wifi, and turn it back on only when I need it. I've also turned off the backup in icloud and will see how that goes. I also was told by an ATT&T support person to download an app called Onavo Count that will keep track of which apps are using the most data. Hope this helps.

IPad Air using too much data

I recently purchased an IPad air for my wife for Christmas. We live in a remote area with no high speed internet. We use an AT&T 4G hotspot for our internet access. We subscribe to a 5gb per month plan. Prior to Christmnas my wife had an older IPad. We rarely went over the 5gb plan. Ever since Christmas we have exceeded 12gb. She doesnt watch movies on the ipad, she rarely goes on the internet either. 99% of the time she is on Facebook, Candy Crush or words with friends. I installed a data monitoring app on her ipad, but it only tells me how much data she is burning, but not how much data each individual app is burning. I found an App for my Iphone that does track this, but they do not make it for the iPad. Anyway, I have tracked my wifes usuage and in one day just playing those games she is burning 250mb+ per day. We never had this problem on her older Ipad. What is going on?

That is a great arrangement fo your house, but makes it hard to troubleshoot! If the pad thinks it is on wifi, then it will not hesitate to update stuff etc. But that still is a ton of data.
Using the hot spot, do you have the any ability to monitor your usage anywhere near real time. My experience with AT&T data reporting is that it lags by a day or two - to the point that trying to pin down a culprit just wont work well.
So you may be left back to trial and error -
1. system updates are usually big. If you got the thing new at x mas you had the initial load, 10s7, 10s7.1 and ios7.1.1
2.     webpages with a lot of graphics can be big. (turn on restrictions, and limit the time she can surf. while you sleep on the couch...)
3.     subscriptions? that auto update daily?
4.     photo stream?
i cloud backups?
5.     streaming music while she surfs?
Probably the best solution is simply to move to an area where you can get decent broadband. /s
I guess, use your data monitoring app - no candy crush on Monday, no facebook on tuesday, etc, and see if you can nail it down.
There is an app I have called 'system'. I am not sure if it was free or paid, but there are some tools burined in there. On the overview page there is a data in and out (wifi) since last boot. You can use that daily, or even task specific, and track what your daily or app based usage is. Would take some work, but it would work.

Why is my iphone 5 using so much data, way more than I ever used before. How do I fix it?

I am using waaaaay more data than ever before since switching to an iphone 5. I have gone over my data plan in just a few days. I used 10g in 2 weeks and I hardly had it on. Help.

If you go to Settings > Cellular and look at "Use Cellular data for" each app will display the amount of cellular data used since you last did "Reset Statistics" on that screen. Also if you tap "System Services" at the bottom of that list of apps it will give details on system usage of cellular data. That may help you identify the culprit.

Why is my iPhone 5 using so much data?

I have had my iPhone 5 for exactly one month. I have a shared plan with my daughter. We are on wifi all of the time except when she is in school. I have only used .039 gig. Her phone has used14.47 gig in 29 days. 10 of those in the last 3 days. She deleted all apps. I called Verizon and they said y
" yes that phone uses lot of data". Funny how when she gave me the times of the biggest usage we are connected to wifi, or asleep. Makes no sense. I have had to upgrade our usage 4 times in 1 week to try to avoid over charges. We have never used 15 gigs in 1 month, NEVER! I can't seem to get any help fron Verizon. I love the phone, but if it is going to cost 16gigs a month that's not what was sold to me.

If your daughter has an Exchange email account that has gone awry it could be causing constant polling but that would also be running her battery down in short order. But even that would not have come close to 16GB.
The only way she would come close to that is downloading large files (think HD movies or TV shows), streaming lots of movies, or playing streaming video games with heavy graphics. You can check her iPhone under Video to see if she has a number of movies. If all of those are negative I would check back with Verizon and ask for a supervisor.

(5) carrier sent me a text when I was overseas that said I had used too much data so they were turning it off for a bit, I have been home for three weeks now and we called them and they said that they weren't stopping it from turning on, how do I fix it?

How would I be able to fix this? I know that it's not my carrier anymore, is there something in settings or do I have to go to the Apple Store?

Your carrier is wrong. I know for a fact, because we've had iphone user who have gone abroad and went over their limit, and AT&T disable their service. When they returned to the state, I had to reactivate their serivce for them.
so call your carrier back and have them reactivate your service.

Using too much data very quickly

This month my phone provider advised me that I'd nearly used up all my data in 5 days. I really don't know why. Could it be an app called pic college?

Go to your cell provider's account and look for data tranfer history log to see at what time big data transfers are happening and cross reference it to your actual app usage and off-WiFi activity. That can get you started with finding a root cause.

Secondary DPM (2012 R2) Issues: synchronising too much data from Primary DPM, persistant consistancy checks, and no dedup support!

I have a Primary DPM server that is protecting various File servers and a Exchange DAG. Everything is working as it should on this server, but I am experiencing constant issues on the secondary DPM protecting these same data sources.
On the primary, two Protection Groups in particular are set up to protect two different volumes on the same file server. Volume D:\ is 46TB in size, with a deduplicated file size of 22TB (actual 39TB) whilst Volume E:\ is 25 TB in size, with a deduplicated
file size of 2.5TB (actual 5.5TB).
Issue 1:
As expected Volume D: was initially replicated to the secondary DPM server at its undeduplicated size ( 39TB), as was Volume E:\ with initial replication to the secondary of 5.5 TB. So when is Microsoft going to support dedup on a secondary DPM ? It
seems daft to support dedup on the Primary DPM which is always more likely to be close to the original datasources on the LAN and not on the secondary DPM which is most likely to be placed offsite on a WAN !
Issue 2:
I have a big issue with the subsequent Synchronizations on the secondary server for E: which seems to transfer almost the full 5.5 TB every day ( I have it set to sync every 24hrs) - although the data is fairly static (i.e.unchanging) on that volume. On
one occasion a Sync continued for over 48 hours for this volume and had transferred over 20GB (according to the DPM console) , until I manually cancelled the job - how is that possible on a volume with only 5.5 TB (UN-deduplicated) ?? What is going on here
- has anyone any ideas?
Issue 3:
Another File server I am protecting on both the Primary & Secondary DPM server - always fails over to a consistency check on the secondary server - usually due to the fact it cannot access a particular file which results in an inconsistent replica .
However the Sync (and subsequent restore point) on the primary DPM server from the original datasource is always completes without any issues. Again, has anyone any clues ?
I do get the impression that the whole Secondary DPM thing is not quite robust enough. I can only assume that as the Primary seems to protect the original datasources ok, that the issue is with the secondary reading the information on the primary DPM.

I tried changing the time of the synchronization, but that didn't help.
Meanwhile, I was working on another unrelated case with Microsoft and so I didn't want to have a second case open at the same time. So I waited for some weeks with no change on this problem. Then, about a day or two before I was finally going to call Microsoft
to open a case (months after the problem had started), the problem suddenly resolved itself, with no input from me! So I don't really know if it was time that fixed it eventually or what. Sorry I can't be of more help.
Rob

My iphone 6 is using too much data from provider

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