My iPhone 6 plus says I've used 3gb of photos but I only have 22 pictures can anyone help
MMy iphone 6 plus says Ibe used 6gb of photos I only have 22 pictures
I Tried my iCloud was turned on I turned it off no change I then shut it off to see if that would work and still nothing.
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My phone is saying all my storage for pictures is taken up when I only have 154 picture.. It happened when I got my screen fixed at a kiosk in a mall and I had 2,000 pictures when I gave it to him and when I got it back I had 0 but my wallpapers remained.. Very strange it's as if my phone still has the pictures on there.. But I can't see them. Anybody know what I should do :( I keep having to delete apps because I have no more storage for no reason :(((
You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.
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Whenever I try to enter my credit card information into iTunes via either my mac book or my iphone it says there is an error and says "for assistance, please contact itunes support, etc...". Can anyone help with this?
I haven't had any luck at all getting it resolved using iTunes support so I'm hoping someone who's encountered the problem can help me.What did itunes suport tell you?
They will need to solve this. -
Can i use my previous apple ID on my new iPhone ? It's asking for a new ID but i only have the one email address
Yes. We need more details...exactly what do you mean by "asking for a new ID"? Where do you see this?
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I want to change my primary e-mail address that I use with Apple ID - help guide says Select Edit next to “Apple ID and Primary Email Address.” But there is no 'edit' on that section there is on every other but not that one. Can anyone help?
You can create an alias @icloud.com email address within your current account that will receive email in your current iCloud inbox (see http://help.apple.com/icloud/#/mm6b1a490a). (@me.com addresses are no longer available as new addresses.) Just be aware that you cannot use an alias address later to create a new iCloud account or move it to a different account.
Also, even if you created a new iCloud account with a new ID, your existing purchases would not be lost. They are permanently tied to the original ID you used to purchase them. You can also continue to use the existing ID for the iTunes store; it does not need to be the same as the ID you use for iCloud. -
hello...how to change my iphone registration id because i use same apple id with my brother....anyone help me...thank you...
"phone registration ID" - do you mean iTunes Store account ID? If so:
Settings > Store > tap ID > Sign Out > Sign In with correct ID and billing info. -
i have an iphone 3gs it has been dropped i have connected it charge and its saying reactivation requiered then asks to connect to itunes when i connect it to the laptop it will not connect to itunes but i dont no why can anyone help plz
Sounds like you broke it.
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i bought a second hand ipod 5 and the original owner forgot the email and password and i can't restore the ipod and it says i need the original apple ID but i dont know it could anyone help me??
If you can access the device: Tap Settings -> General -> Reset -> Erase All Content and Settings.
If you can't do that then you need to Restore it as New:
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.
You can also try using DFU mode:
Placing your device into recovery (DFU) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
hi, have a iphone/macbook itunes prob. i connected my phone to mac to add songs, and it wiped 99% of music from my phone. on the mac it still lists the songs on my phone but they are greyed out. can anyone help? very frustrated and want my music back.
I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.
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Hi I am trying to uninstall a previous version of itunes or download a newer version and I get the following error message "The feature you are trying to use is on a network resource that is unavailable" can anyone help please?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I backup to an external hdd with Time Machine, when it ran out of space it did not delete old backups, now my internal hdd says its full when before it had heaps of space. I have searched for extra files but cant find any. Can anyone help, please.
First, empty the Trash if you haven't already done so. Then reboot. That will temporarily free up some space.
To locate large files, you can use Spotlight as described here. That method may not find large folders that contain a lot of small files.
You can also use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Proceed further only if the problem hasn't been solved.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install ODS in the Applications folder as usual.
Triple-click the line of text below to select it, then copy the selected text to the Clipboard (command-C):sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means.
When you're done with ODS, quit it and also quit Terminal. -
I have just bought a iphone 4s of someone and it does not seem to have siri can anyone help me
i have just bought an iphone 4s off someone and it does not seem to have siri can anyone help me
If you are using English as your language, then Siri should be available.
Have you registered your iPhone with Apple? If not, please do to confirm that you in FACT have an iPhone 4S.
You can do so here:
https://register.apple.com/cgi-bin/WebObjects/GlobaliReg.woa
Or check your device without registering it here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do -
Can someone help me with an iCloud problem when I take a picture with my iPhone 4s it some of the times go to my ipad2 but mostly it doesn't can anyone help me out
I'm assuming you have Photo Stream set up of both devices. However, it seems many users are experiencing the same as you - my take is that streaming photos is not foolproof yet.
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I tried to sync my Macbook Pro photos in iPhoto with my iPod Touch. I have done this numerous times, but today I got an error message saying the required file cannot be found. At the same time all of my photos on my iPod vanished. Can anyone help me?
Try deleting the photo cache from your computer and then re-try the photo sync - the location of the cache, and how to delete it, is on this page http://support.apple.com/kb/TS1314
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I have a iPhone 4S and when watching videos on the internet sound cuts out as the video is playing. The rest of the video plays with no sound. Sometimes when I pause It and play again sound comes back but not all the time. can anyone help?
The "restore disk" is built into the Mac. See About Recovery.
Need more specifics about what error messages you got while installing Adobe Flash.
However, you can almost avoid Flash altogether by setting YouTube to play the HTML5 version instead.
Click the Try something new! link at the bottom of the YouTube page.
I don't know about the sound issue. Might be hardware as you think. Try other headphones to check.
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