My iPhone 6 Plus won't restore from iCloud Backup

I had backed up my iPhone 5S nightly, including an hour before I got into the apple store to get my 6 Plus.  It will not restore from iCloud to the new phone, no matter which of the old backups I choose.  Has anyone else experienced this and if so how did you solve it?

Yes, yes & yes, I am on my home wi-fi & have tried on a personal wi-fi hotspot while out, I had enough iCloud space before, but after deleting my last backup I've got loads & my phone stopped automatically backing up, so have been trying using the backup now button.

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    When setting up my new iphone I had to skip the "Restore from icloud backup" stage because it would not connect. How do I now get back to this so I can restore from a previous iphone?

    Settings - general- reset- erase content and settings gets you back.

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    I got a new iphone 6.  When I restore my phone from my icloud backup my most recent photos and messages not restored from icloud backup.  How do I get the most recent backup onto my new phone?

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    Thank you for visiting Apple Support Communities.  
    I understand that you are wanting to restore your new iPhone 6 from an iPhone 5 backup.  This sounds like the iOS version of your old iPhone 5 may be newer than what was installed on your iPhone 6.  Try going through the steps in the article below.  
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  • New phone still restoring from iCloud backup

    i have purchased a 5s four days ago, it's stating still restoring  from iCloud backup.
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    I finally got mine to work. I let the iphone run its course and it finally restored everything. I wanted to make sure I got everything back, but it didn't sync my non itunes purchased music, so I had to manually do that via the computer. By my estimates it took almost 80 hours, minus 20 of those spent at work and odd hours here and there when I wasn't connected to wifi. So about 50ish
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  • HT1766 I had a new handset delivered today due to my old one being damaged. As I went to restore from iCloud backup it is telling me I can't due to the handset not having iOS 7.1. How can resolve this issue?

    I had a new handset delivered today due to my old one being damaged. As I went to restore from iCloud backup it is telling me I can't due to the handset not having iOS 7.1. How can I resolve this issue?
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    Hi again razmee209!
    It has been updating since your last message and it says there's another 6 hours to go, does this sound right or is there a possibility I've been sent a re-con and the update will slow down my new handset considerably?!

  • Trying to restore from icloud backup to new phone

    I have just bought a new phone as old one was damaged.  I am trying to restore from icloud backup.  when it asks for a rescue email address it won't accept the address I am submitting even though it is not any of the addresses that are already registered with icloud as apple id, alternate or rescue emails.  this has happened with two different email addresses now, neither of which icloud have a previous record of.  not sure what to do now!

    You actually have to go through extra steps of setting up your phone as new, updating and then erasing and restoring from that back up.

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