My iPhone adobe reader for iOS6 is stuck in update state and will not complete updating any ideas?
My iPhone 4 adobe reader for iOS6 is stuck in update state and will not complete updating should I uninstall and reinstall the app?
The update process is handled entirely by iOS and unfortunately, there isn't anything the Reader can do during this process to prevent "stuck updates". Generally, we don't recommend uninstalling unless you have to because uninstalling will delete all of the PDF's in your documents!
Here are some steps that work for most users:
1. Make sure wifi and/or cellular data are turned on
2. Test to be sure your internet connection is working by opening safari and browsing to a website (like www.adobe.com).
3. Single tap the app’s icon on the home screen and it will pause the download. Now go back to the iTunes Apps store, switch to the “Updates” screen and click “Update” to resume the download.
4. If this doesn't work, go to Settings -> iTunes & App Stores and tap the Apple ID to sign-out. Restart the iPad, go back to Settings -> iTunes Apps Store and sign-in. Tap the waiting icon to update the app.
Please let me know if this helps!
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