My iPhone and iPod do not show up on iTunes when connected to my mac.

iPhone and iPod do not show up when connected to iTunes.

See either http://support.apple.com/kb/TS1538 (windows) or http://support.apple.com/kb/TS1591 (mac).

Similar Messages

  • My iphones and ipods no longer show up as devices when I plug into my computer to use itunes

    Does anyone know why my iPhone and iPod no longer show up as devices when I plug into my computer to use iTunes?

    Hi jacquelinex,
    Welcome to the Apple Support Communities!
    If your devices are not showing up in iTunes I suggest your read over and follow the troubleshooting steps in the attached article.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Have a great day,
    Joe

  • HT1386 new iPhone 5C not showing up in iTunes when connected by USB

    new iPhone 5C not showing up in iTunes when connected by USB

    Hey there krpeterson93,
    It sounds like your new phone is not appearing in iTunes on your computer. Depending on the version of your OS, the instructions are a different.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    or
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • Ipod not showing up in itunes when connected

    I get a message that says the device has been detected but can't be identified and to reinstall itunes.  I did that and it is still not showing up.  I have reset it and tried most suggestions that I have found.  Short of going to the Apple store, is there any other way to get it to show up.
    Thanks

    Did you try the suggestions in this Apple support document?
    iPod nano: Error message saying that iPod 'could not be identified properly'
    B-rock

  • Original ipod not showing up in itunes when connected to computer

    My original ipod has worked fine until a few months ago. I connected it to my 10.4.7 Mac and it won't recognize that it's hooked to the computer. The ipod screen just says "OK to disconnect". I downloaded the new itunes but that didn't do anything, and I'll try the 5 R's, but any ideas if that doesn't work? It's not full, so I don't know what's wrong with it.

    First of all, try another port on your computer. Some ports are not connected direct to the motherboard and do not recognize the iPod as well as those that are.
    Still no joy? See these.
    iPod doesn't appear in iTunes or on the Mac desktop.
    iPod does not appear in iPod Updater or iTunes in Mac OS X.
    iPod appears on the Mac OS X desktop but not in iTunes.
    Try it in disk mode.
    Putting iPod into disk mode.

  • I just bought a new computer. have my music on my iphone and ipod but not appearing on my itunes account. Is there a way to get my music from my iphone to my itunes account?

    i I just bought a new computer. The techs that set everything up and transferred data from my old computer said that my playlists would appear when I downloaded itunes. that is not the case. Is there a way to transfer my music from my iphone to itunes?

    If the ENTIRE iTunes folder was moved or copied from the old computer to the new computer, then everything is there.
    Simply open iTunes by holding SHIFT while double clicking on the iTunes icon and then point iTunes to the iTunesLibrary.itl file.

  • HT201269 i purchased a song last night on my iphone  and it is not showing up on my computer in my library

    i purchased a song on my iphone and it is not showing up in my library on my computer. How do I get this on here so that i can put it on my daughters ipod.?

    Hi there Bonvechio,
    You may find the information in the article below helpful.
    Download past purchases
    http://support.apple.com/kb/ht2519
    -Griff W. 

  • I can't recall my passcode to my older iPod touch (after the newer one got stolen) and it's not showing up in iTunes, how can I restore it to clear the passcode?

    I can't recall the passcode to my older iPod, iPod touch 2g 8GB, (someone stole my 4g) and it's not showing up in iTunes, is there any other way to do a 'restore' to clear the old passcode and be able to access the iPod? Anyone???

    The only way is to restore the iPOd via iTunes. Have you tried:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    P
    Have yu tried setting your iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next wold be to place the iPod in recovery mode to see if iTunes will see it. For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • I've had a fault with the hard drive on my laptop, it's been replaced and now my iphone and ipod can not sync unpurchased items with itunes. Is there anyway of sorting this without uploading all of my CD's again?

    I've had a fault with the hard drive on my laptop, it's been replaced and now my iphone and ipod can not sync unpurchased items with itunes. Is there anyway of sorting this without uploading all of my CD's again?

    If your CDs are on your iPod/iPhone, they can be recovered from there,see this post:
    https://discussions.apple.com/message/11857427#11857427
    Your problem shows the importance of making backups.

  • Hey my iPod is not showing up on iTunes and my computer doesn't recognize it. It runs out of battery very fast and only shows the 'Connect to iTunes" screen. What do I do?

    Hey my iPod is not showing up on iTunes and my computer doesn't recognize it. It runs out of battery very fast and only shows the 'Connect to iTunes" screen. What do I do?

    http://support.apple.com/kb/ht1808
    http://support.apple.com/kb/ts1567
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • Some messages sent/received on my iphone and ipad do NOT show in Messages Beta. Why?

    In the past 4 weeks I started experiencing this issue: some of the messages I send from my iphone and ipad will NOT show in Messages Beta for Mac OSX. Likewise, some of the messages received on my iphone and ipad often don't show on my Messages Beta.

    HI,
    The best I have on this at the moment is that the Messages App is still Beta.
    Secondly there have been some changes to the way the iMessages parts are syncing.
    This may be due to Apple making changes to the iMessages server and the resultant sync issue to do with that.
    Of course in the change over, if my guess is right, some messages may have been lost.
    Some of this seems to be altering the  way Messages get Flagged as to whether they were delivered or not.
    8:22 PM      Wednesday; April 11, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Just got a Macbook and my Ipod is not showing up in Itunes

    Just got a Macbook and my Ipod is not showing up in Itunes. Does any one have any advise on what to do??? Please help thanks

    Well start with these articles and see if that gets you anywhere...
    iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
    http://docs.info.apple.com/article.html?artnum=305136
    iTunes for Windows: iTunes 7 doesn't recognize iPod
    http://docs.info.apple.com/article.html?artnum=304434
    iPod missing in "My Computer" or in iTunes for Windows
    http://docs.info.apple.com/article.html?artnum=61711
    Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
    Putting iPod into Disk Mode
    http://docs.info.apple.com/article.html?artnum=93651
    Patrick

  • HT4623 iPod Touch not showing up in iTunes

    My iPod will not show up in iTunes, so I am unable to update the iOS.  I have followed all the troubleshooting steps given in the Help section and nothing is working.  Please help!

    Have you tried:
    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    Another cable?
    Another computer to help determine if yo have an iPod or computer problem?
    Does the iPod charge?
    Last
    Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Ipod will not show up, in iTunes library please help.

    Ipod will not show up, in iTunes library please help.
         I just updated to the newest version of ITunes well, not just but a few days ago. Anyway I have windows 8, and in ITunes my Ipod 5th gen will not show up. I have tried somethings such as unpluging repluging, going to services and restarting, basiclly everything on yoyutube, none still work. It's ***** to cause I just wanted to put music on my Ipod, if anyone has an idea of what to do please give some suggestions.
    Thank you, for trying to help.

    Hello Stephen19wfwake,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    1. Try the iPod troubleshooting assistant:
    If you haven't already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
    If the issue remains after following your iPod's troubleshooting assistant, follow the steps below.
    2. Restart the iPod Service
    3. Restart the Apple Mobile Device Service
    4. Empty your Temp directory and restart
    5. Verify that the Apple Mobile Device USB Driver is installed
    6. Change your iPod's drive letter
    7. Remove and reinstall iTunes
    8. Disable conflicting System Services and Startup Items
    9. Update, Reconfigure, Disable, or Remove Security Software
    10. Deleting damaged or incorrect registry keys
    Best of luck,
    Mario

  • Recently, U2 music appeared on my ipod without my requesting it or wanting it. I was able to delete all of the songs except for one. How do I delete the last one from my ipod? The song does not show up in iTunes when I plug my ipod into the computer.

    Recently, U2 music appeared on my ipod without my requesting it or wanting it. I was able to delete all of the songs except for one. How do I delete the last one from my ipod? The song does not show up in iTunes when I plug my ipod into the computer. The version installed on my ipod is 7.1.2(11D257).

    Hi donfrommars,
    Welcome to the Apple Support Communities!
    Please use the following article for information and instruction on deleting the U2 album from your devices and account.
    Remove iTunes gift album "Songs of Innocence" from your iTunes music library and purchases
    Have a great day,
    Joe

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