My iphone backup is crypted, I don't have the password. How do I create an uncrypted backup from this point?

I hope there is a way to do this and keeping all my earlier info.

There is no way to restore an encrypted backup if you have lost the password. You can still retain the old backup and make a new unencrypted backup, however.
iOS: Back up and restore your ...

Similar Messages

  • HT1386 Lost iPhone 4, bought iPhone 5, would like to transfer backup from last synch with computer but don't have the password

    Lost iPhone 4, bought iPhone 5, would like to transfer backup to new iPhone 5 from last synch with computer but don't have the password.

    What password? Did you encrypt your backup & now can't remember the encrypted backup passcode? If so, no, you won't be able to use that backup. If on a Mac, & you elected to save the passcode to your Keychain, you can recover it from that. Otherwise, you'll have to delete the backup. The data is unrecoverable.
    Or, are you talking about the iPhone passcode?

  • My iPhone is locked to ex's iCloud account (but to my credit card!). I don't have the password. How can I change it to my new iCloud account?

    My iPhone 4S (iOS8) is locked to ex's iCloud account (but to my credit card!). I don't have the password. How can I change it to my new iCloud account?
    My phone shows my name plus iCloud old iCloud account. My kids' new iPads show my name plus my new iCloud account. But both accounts show my children as "family" associated with them.
    Basically, I need to change the iCloud account on my phone to my new one. But I'm not given that option.
    Help and thanks.

    Hi and thanks. The password on the old iCloud account doesn't work and my ex-husband says he doesn't know what it is -- and that he's not getting emails to reset the password. I tried using the rescue questions and even the birthdate isn't working. I think he's changed it to keep me out, but it's charging my credit card account.

  • TS2446 So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?

    So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?

    I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
    The old email address no longer exists - I haven't used it in a year probably and I no longer have the account.  I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there.  On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back.  Every 2 seconds I am asked to log in using the old non-existent email.  The device is currently useless.
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    Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

  • I want to use an old iphone as an itouch and don't have the sim card anymore and I just updated to the new software

    I want to use an old iphone as an itouch and don't have the sim card anymore (cut it to fit into 4G) and I just updated to the new software.... How do I reload the phone with apps and music?

    You'll need to get a SIM card. It can be an old one.

  • Can't change my apple id on iPhone because i don't have the password to my old apple id - any suggestions

    I can't change my Apple ID on my iPhone because I don't have the password for my old Apple ID which the system requires.  Any suggestions would be appreciated.

    Perhaps if you visited the "Manage My Apple ID" site you could recover the password to the old Apple ID.
    https://appleid.apple.com

  • TS1702 my daughter lock her ipod and don't remember the password, how do i get to reset?

    my daughter lock her ipod and don't remember the password, how do i get to reset?

    Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
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  • How do I get rid of an old icloud account that was hacked and i don't have the password for?

    I was hacked awhile back and had to change to a new email. i was able to change my itunes account over but my icloud did not come over to the new account.
    I can not delete or change the old icloud account because I don't have the password for it.  what can i do to fix this?

    Use the Settings app to sign out of the old ID and sign in with the new one.
    Settings > iTunes and App Store > tap on the Apple ID > Sign Out > then sign in with the correct Apple ID.
    Not that all apps purchased or downloaded with the old Apple ID will require the old ID and password in order to be updated. To avoid this delete all apps associated with the old ID and download them again with the new ID. Be aware that you will most likely lose data associated with deleted apps and you will have to pay again for any apps that have a fee.

  • So I just bought a used MacBook from Amazon with OSX 10.5.8.  I am trying to install new software and operating system, but I don't have the passwords to the Users set up in the computer.  What do I do?

    So I just bought a used MacBook from Amazon with OSX 10.5.8.  I am trying to install new software and operating system, but I don't have the passwords to the Users set up in the computer.  What do I do?

    Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
    When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Reset Password. After resetting the password use Startup Disk from the same menu to choose your hard drive for startup and restart.

  • How can I get into my ipad if I don't have the password or the original computer to reset or resynch? It's locked now since the passwords I thought are not correct. What can I do?

    How can I get into my ipad if I don't have the password or the original computer to reset or resynch? It's locked now since the password I thought was set is not correct. What can I do to get back in or reset? Thanks

    http://support.apple.com/kb/ht1808

  • How can i remove the icloud from my iphone when i don't have the password?

    I have a new iPhone where I restored from an old iPhone. The old iPhone had an iCloud account I hadn't used and I don't know the password. How can I remove the old iCloud account from my new iPhone? It keeps asking for the old password I don't have.

    You won't be able to delted the existing account without the password.  If you don't know it, you'll have to reset it as explained here: http://support.apple.com/kb/PH2617.  If you have trouble doing this, you can try contacting the Apple account security team for your country for assistance: http://support.apple.com/kb/HT5699.  You will have to prove your identity before they will reset the password.

  • My email account was hacked so I had to change the accoun I neMy email ed to change my iCloud account from my old email to my new email on my iPhone but i cannot access my old account. I can't delete iCloud from my phone because i don't have the password.

    I am trying to change my icloud account information on my iphone.  I tried deleting the old account but couldnt because i dont have the password for the old account.  My previous Apple ID account email address was hacked and they changed my password.  I went to iForgot but they cant send the password to me via email because that account is disabled.  I cant go through the security questions becuase whoever hacked my email changed my account info too.  I dont know what to do.

    Try to contact Apple Customer Support.

  • How to change a iCloud email address that I don't have the password to?

    I have a non email address as a iCloud account and I don't know the password to. I can't verify the email because it's not a real email address. I have a separate Apple ID that I use for apps but the iCloud account is different. How can I solve this problem?

    You need to contact the previous owner and have them remove it.
    Find My iPhone Activation Lock: Removing a device from a previous owner's account

  • I lost my Ipod and don't have the App how do i find it..?

    I don't have the App to find it.. and i have a lot of information on there .. My Skype.. my Facebook.. Contacts of people and more..

    No app is required.                                               
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                                        
    Reporting a lost or stolen Apple product                                               
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • I need help my Ipod touch is locked and I don't have the password?

    please help me i have a new Ipod touch but I don't have the password

    Connect the iPod to your computer and restore via iTunes. Place the iPod in Recovery mode if necessary to allow a restore.

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