My iphone blanked out and will not cut on i tried holding the power button and the home button any advice?
my iphone blanked out and will not cut on i tried holding the power button and the home button any advice?
Hey there mello12,
It sounds like you are not able to turn on your phone. You should use these steps in the following article to help resolve it, or setup service if needed:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
Thank you for using Apple Support Communities.
Take care,
Sterling
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