My iPhone cable caught fire. What steps can I take?
I mostly charge my phone via my laptop. The cable has been acting up the past week or so, (computer said USB disabled, etc.) I also noticed some bunching near the end. Decided it was probably time for a new cord, but didn't think much else of it.
Tonight I stepped away from my computer for a few minutes. When I returned, I noticed the cable had melted, and the now exposed wires were red hot. Next thing I know they catch fire. I removed the cable from the area immediately, and it cooled down.
Definitely not trying to play the blame game (Have had three Apple cables do something similar before, (2008 MBP charger, iPad 2 cable), though they never caught fire), but this could have been so much more serious, had I not been around. I've already ordered a new cord, but am a)frustrated I had to order a new one in the first place, (my phone is less than a year old), b) want to avoid this happening in the future.
Did you call Apple about this before replacing the cord on your own?
a) If the phone is under a year old it is under warranty.
b) This sounds like something Apple would like to know about. Note there is a "Contact Us" link at the bottom of all these pages.
c) They may have hints on how to avoid this in the future.
Similar Messages
-
Can't send messages via iMessage from iPad after iOS6 update. What steps can I take to begin sending messages again?
HI,
So you have updated past this point ?
http://support.apple.com/kb/TS5419
There also seems to be no issues listed here.
http://www.apple.com/support/systemstatus/
8:44 pm Friday; April 25, 2014
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
Hi
I have downloaded the latest version of ITunes .I cant' figure out the steps to take , to actually watch it on my computer. Where do I click to watch the movie ?
Can someone walk me through it ?Contact Adobe. That is what I finally had to do. the number is 1-800-833-6687. There was a problem with a file. They took over my computer and got everything working for me.
Shane -
HT201472 helo i have lost my iphone 4g last day what steps i shkould take to recover
what to do for lost mobile
The only way to locate/disable/erase any lost/stolen iPhone/iPod Touch is through Find My Phone or a similar app. However, this requires that Find My Phone be setup/activated, on your phone, before it was lost/stolen. You would then login at iCloud.com & try to locate it. This requires the phone be turned on & have an Internet connection. There is no other way to locate a lost/stolen iPhone. Apple can't/won't help you, nor will your carrier. Report the loss to the Police, your carrier & Insurance company. Change all of your passwords, especially your Apple ID/iCloud password NOW!
If your carrier offers Blacklisting & they Blacklist the phone, it will be unusable as a phone.
If locked with a passcode, and running iOS 7.0, & Find My Phone turned on/activated, then phone cannot be re-activated or the passcode removed without knowing your Apple iD/Password. It will be nothing but a useless paperweight.
If not running iOS 7.0, the phone can be forced into recovery mode & restored. -
HT4113 my ipad screen remains black and wont cut on... what steps can i take to fix it
My Ipad screen randomly went black and wont turn on....Help
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
What steps can i take for a stolen ipod touch?
how can i retrieve a stolen ipod touch
Report it to the police and change your passwords. There is nothing more to do.
-
My Mac OS X (10.5.8) what steps do I take to up grade? I have an iphone 5, and can't update my phone using itunes.
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
but nobody knows for how long it will be available.
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard.
You should now see the App Store icon, and you now need to set up your account:
http://support.apple.com/kb/HT4479
To use iCloud you have to upgrade at least to Lion, but some functions are only available in Mountain Lion:
http://support.apple.com/kb/HT4759
You can also purchase the code to use to download Lion (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
http://www.apple.com/osx/specs/ -
I have a 2 yr old Iphone 4 and have not backed up or connected to Itunes up for 1 yr. I have new Windows 7 computer and want to connect and copy Itunes backed up folder from external HD (a year ago) to new computer and install new Itunes and new IOS. What steps should I take and what precautions? I don't want to lose any data on my phone such as music, photos, contacts, notes, texts etc, nor lose music from prior backed up Itune folder. Apps should be OK from app store? Thanks for any help.
Hello CosK,
The following guide can step you through the process of using a backup of your iPhone 5 to transfer your content to your iPhone 5s.
Transfer content from an iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
Should one or both of your phones fail to appear in iTunes, the following article provides troublesooting steps that can assist.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen -
Lost home PC with my iTunes account on it in a small home fire. How can I take everything from my iPhone 4 and put it on my new PC? Is this even possible? iPhone 4 / new PC running Win XP Pro. I have backed up to iCloud recently so the info is out there, just need to bring it down onto my PC....
Need HELP.............Copy from iPod to computer
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
The sync to iPhone
iTunes: Syncing media content to iOS devices and iPod -
I've just replaced my computer and now need to reinstall Dreamweaver. I can't for the life of me find anywhere on Adobe's site to download it again. What steps do I take to download and reinstall software that I pay for monthly?
Download/install the desktop application, sign in, install the subscription application(s).
Creative Cloud for desktop
https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Sign out, Sign in | Creative Cloud desktop app
http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Activation & deactivation help
https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to
Install, update, or uninstall apps
http://helpx.adobe.com/creative-cloud/help/install-apps.html
Installing Creative Cloud Apps
http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/ -
Hello !! my Icloud ID i can't remember it ?? and my iphone is been disabled . what i can i DO ? :(((
hello !! my Icloud ID i can't remember it ?? and my iphone is been disabled . what i can i DO ? :(((
https://iforgot.apple.com/password/verify/appleid
http://support.apple.com/kb/HT1212 -
My iPad Air is locked (my brother change the code, so I don't know it) and is not connected to the internet, in more Find my iPhone is activate, so what i can do to find the pass code? Help me please!
In iTunes, select iTunes Store under STORE, scroll to the bottom and change the flag (bottom right) to the country where you are.
-
What steps do I take to give my husband my older IPAD w/o removing him from my Apple account?
I recently bought a new IPAD2. All personal data and APPS were transferred from my older IPAD to my new one at the time of purchase. I'd like to give my older IPAD to my husband w/o removing him from my Apple acct. Apple's support does not provide instructions for my situation. Does anyone have suggestions as to what steps I should take?
What you might need to do depends upon how you want the old iPad to be for him.
If he will be using your iTunes account for any purchases/downloads from the store then he can continue to be logged in with your account in Settings > iTunes & App Stores. If not then log out of your account by tapping on your id in there, and he can then log in with his own account - any apps and other store downloads that you leave on the iPad will remain tied to your account, so only your account will potentially be able to redownload them and/or download updates to your apps.
To use his own account for Messages he can log out of your account via Settings > Messages > Send & Receive - tap on your id at the top of that screen and select 'sign out' on the popup. He can then log in with his account. Similarly for FaceTime : Settings > FaceTime (tap on your id on that screen). And (if he wants to back up his content to his own account) : Settings > iCloud > Sign Out
If you want to remove all content from the old iPad so that he can start afresh with it, then Settings > iCloud > Sign Out, and then Settings > General > Reset > Erase All Content & Settings -
my ipad2 was restored twice as it will not connect to my network, so what steps must I take to get iCloud and my ipad2 to work together and how do I connect so I am on internet???? I connect tp my mac mini. It is on my own network. Mail and Safari open on it just can not get my ipad back online!!! HELP! LOST HERE!!!!
Uwdawgfan-
Your new router may not correctly handle Bonjour data required by AirPrint. Contact Frontier to correct the router's setup. A firmware update may be required.
Fred -
What Steps do I take to edit raw files and save for web use, such as Instagram, Facebook, Websites, and emailing?
When you open a raw file it will open in Adobe camera raw. That is where you can do most of the editing. Then it will be placed inside Photoshop where you can do more if needed.
Now you can use the save for web dialog to export your image as a png or jpg to use on those sites.
Maybe you are looking for
-
My ipod is dying; it doesn't even want to be restored..
It started when I had to restart my computer while my ipod was connected to it.. I know I should not have done it but I was far from thinking that the consequences would be of this level. My ipod has then frozen and I tried to reconnect my ipod to my
-
Help --- Finder Spinning Ball of Death Mavericks not starting
get the spinning ball of death when I select finder from the desktop or select anything for that matter. I have tried reinstalling Mavericks, after the install I get a popup asking me to install java, regardless of the option I select either not now
-
Can I use 2 external monitors with Satellite M70?
Is there any chance to connect to PC (M70-131) 2 outer monitors? Triyng to do this via video splitter I have only 2 monitor configuration mode, instead of 3 as it should be.
-
daer all , i was creating export order for customer in nepal newly for i have created route also.now after creating sls order at delivery, we get this error Create delivery" not allowed (Sys. status EXLS, object VB5007000003000001)Message no. BS051
-
I've sent an email with my Mac to my sis with an image copy/pasted at the bottom, when she replied - and I read it on my iPhone - in the "Original Message" I could only see the text I wrote and not the attached image, is this normal on the iPhone? (I