My iphone can not be identified by iTune in Win7, but work perfectly in Mac system. please help

my iphone can not be identified by iTune in Win7 system in iMac, so that i have connected iphone by USB, iphone can only charge battery.
When i sue Mac system with the same computer, the Itune can identify Iphone correctly with no problem.
Please help.

my iphone can not be identified by iTune in Win7 system in iMac
have a look at this support article.
also, make sure Apple Mobile Device Service is installed and started.

Similar Messages

  • IPhone is not showing up in iTunes. I've tried just about everything. Please help!

    Everything was working just fine until I updated my iTunes to the latest version (11.1.3).
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    I've tried everything, uninstalling, re-installing, all the troubleshooting and tutorials on the apple support online.
    Today I was on the phone for about 30 mins with the apple support staff and we couldn't get it to work.
    My other PC, which also Windows 7 has the newest iTunes installed and all of our iPhones and iPods have no trouble.
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    The apple support staff I talked to said a few other people have had a similar problem and they don't really know how to fix it.
    As far as USB ports, they should all be ok. I've tried other devices (printer, scanner, flash drive) and they are working fine when plugged in.
    It must be something to do with the apple mobile device support....?
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    it could be the cord. i have that same issue with my phone and it was the cord. you're not supposed to store the usb cord (or any other electrical cord) in a bunched up manner. anyway, i played around with my cord by bending it in different directions and now the cord works and my phone is recognized again. if all else fails, best to buy a new cord.

  • TS3992 i got problem updating my iphone 3g. my phone doesn't work now. it says no service and can not be activated.beside that it says insert sim even it has sim. please help me.

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    I have just created this account to tell you that nothing would change if you restored your phone.
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  • Hi, i play on yahoo games and i down low and update today and now i can not play in yahoo games, it say there are some missing plug-ins. please help

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    Hey Davidl678,
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    http://support.apple.com/kb/PH12491
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  • How can I locate my lost iPhone 4s? I have my serial number. But I don't know how. please help me.

    How can I locate my lost iPhone 4s? I have my serial number. But I don't know how. please help me.

    The serial number will not help you locate it.
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  • My iPhoto won't open. It says "Your photo library is either in use by another application or no longer readable." Please tell me I haven't lost all my pics?! I do not have them backed up. I have tried restarting my mac. Please Help!

    My iPhoto won't open. It says "Your photo library is either in use by another application or no longer readable." Please tell me I haven't lost all my pics?! I do not have them backed up. I have tried restarting my mac. Please Help!

    What haven't you backed them up? You should always have a back up of any important material on your Mac. Make one now:
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  • My iphone is not recognise on my iTunes when its connected to my laptop mac book pro

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  • My Iphones can not be read in itunes....tells me to restore iphone

    iPhone 4S and 5S does not work in itunes. 
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    OK here it is....for anyone else having this issue.
    Talking with some Mac pro's here.
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    OK here is my problem, paying money for corrupted music is not my idea of fun.  There should be someone checking these, lost out on the album because I can't find the corrupted song that causes my phone to go nuts.  All shows OK in itunes.
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  • HT1925 My computer no longer recognises my iphone and can't be seen on itunes. My ipod works perfectly on the same computer. rebooting my iphone and PC does not fix the problem.

    When I connect my iPhone to my PC it is not recognised and iTunes does not open. When I connect my iPod to the same PC everything works perfectly. I conclude that the problem is not on the PC or with iTunes. Switching off and rebooting the iPhone and the PC does not fix the problem. Any suggestions??

    Refer to this article:
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    http://support.apple.com/kb/TS1538

  • Hi my partner used my email address and iTunes account to set up his iPhone and now both our phones have merged! Does anyone know how to separate these? Can he still use our iTunes account with a different Id or email! Please help!!

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    Several things here so let me attempt to clarify.
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  • HT201412 my iphone is not turning on its freeze on the black screen with the apple logo.Please help me guys iam fed up please its a humble request

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    - Try a reset.
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    - See if placing the iPod in recovery mode will allow a restore. For recovery mode see:
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  • IPhone 4S not able to make or receive calls after updating software to iOS 7, please help!

    I can call people but the line doesn't even ring, call just drops. Please help!

    Making a facetime call to his phone could not have caused his phone to behave this way. It's not your fault. Your friend needs to troubleshoot the issue on his phone.

  • TS1368 My itunes isn't letting me into the store it says ■"iTunes could not connect to the iTunes Store. Make sure your network connection is active and try again." my internet is working perfectly any how? please help

    help ?

    Hi 1626army,
    Thanks for visiting Apple Support Communities.
    You may find the steps in this article helpful with troubleshooting the error message you are seeing:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
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  • When I am importing any CD onto iTunes the max speed I ever have is 0.1x! I have reinstalled iTunes many times but there is no difference. Please help because it takes up to 3 days to import a CD with about 11 tracks!

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    Hi Tappedoutpics,
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    http://support.apple.com/kb/PH12486
    iTunes for Windows: May be unable to import or play music from an audio CD
    http://support.apple.com/kb/ht2953
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