My iPhone cannot connect to iTunes. It says I need to update to 11.0.5 to use iTunes with my iOS 7 iphone 5 but still won't work, any ideas?
I just downloaded and updated to the new iOS 7 software today for it's release. But when I plug my phone into my usb and then into my macbook, it won't work on iTunes. It says it's not compatible and I need to update to the latest iTunes which they say is 11.0.5. When I go online and download the iTunes installer and download the new update, it works out fine and I don't seem to have any trouble with it but as soon as it opens iTunes when the installer finishs, the mesage about compatibility comes up again even though I just updated to 11.0.5. If anyone has any idea, let me know! I'm hoping that maybe it's just a glitch with the new iTunes that needs to be fixed up?
Hello Apple_Addict22,
Thank you for your question. iOS 7 requires iTunes 11.1. First, I recommend trying to obtain the update by going to the iTunes menu and selecting Check for Updates.
iTunes: How to install the latest version
http://support.apple.com/kb/ht5654
If you continue to get the message that iTunes is up to date, you can download the latest version of iTunes here:
Download iTunes
http://www.apple.com/itunes/download/
Once the file downloads, double click on the installation file that downloaded to initiate the installation.
Best,
Sheila M.
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