My Iphone cant startup, on the screen it said i must connect to iTunes. but nothing hapens after i connect??e
Se picture from screen.
This is an old thread. Here is the answer. Open iTunes on computer. Then connect iPhone to computer. Then hold both Home and Power buttons until iTunes recognizes iPhone in Recovery Mode. This usually takes about 20 seconds of holding both buttons. Restore the iPhone Firmware.
Similar Messages
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IPhone 3GS is iPhone is diabled connect to iTunes but nothing happens when I connect?
How do I unlock iPhone 3GS when it states iPhone disabled connect to iTunes? I would appreciate any help to get it working again with the data remaining.
You may need to put the iPhone into recovery mode for it to be recognised by your computer's iTunes : http://support.apple.com/kb/ht1808 - you should then be able to reset the phone and resync your content to it.
If you are doing it via a computer that you don't normally sync it to then (from here) :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. -
It has been on this black screen with the apple logo and some small white writing at the top of the screen for many hours. I've tried rebooting it and connecting to iTunes but nothing has worked.
PLEASE HELP!!!!!!!!It likely means there was still water inside it and something has now shorted out and permanently damaged one or more components. THE very worst thing you can do with wet electronics is energize them - even a small drop of water inside on any of the circuitry or electrical contacts can cause catastrophic damage.
Take it to Apple for a free evaluation, but most likely you will need to replace it. For the out of warranty fee ($269.00 USD) you will get a refurbished replacement (like new, with a factory new screen and battery). An out of warranty replacement will also re-instate your remaining warranty, or 90 days warranty, whichever is longer. -
I just downloaded IOS 8.5.3 on my iPad3. Now I cannot open it. Whenever I touch the screen Siri tells me what I am doing, but nothing works: I cannot enter my password and I cannot slide to open. I am frozen out from my iPad
you are right about the IOS number. I couldn't access my iPad so I guessed and guessed wrong about the number. It was the latest upgrade offered by Apple for my iPad, which I dowloaded and installed. I have done some sleuthing and discovered that some of the problems are the result of the Accessibility - Voiceover being activated. Once I figured that out, I was able to navigate somewhat better, though I now cannot turn Voiceover off. I slide the button and it just revert to On. The other problem I have now discovered that the iPad only rarely will accept my password. This is a password that I know and love and use many times during the day (as all of us iPhone and iPad users do) Now it seems to reject my password 80+% of the time. I would disable password protection if I could. I think I am going to have to talk to Apple directly but wonder if anyone else has had this kind of trouble with the newest IOS. It worked fine on my iPhone.
I will try triple tapping the home button if I can ever get it opened again. -
my sons iphone 4s is saying "disabled connect to iTunes". but when I try to connect it to iTunes I'm prompted that the phone is locked and needs to be unlocked in order to connect to iTunes. What can I do? b
Hello becca0523,
The steps detailed in the article linked below can help restore access to your iPhone.
iOS: Forgot passcode or device disabled
http://support.apple.com/kb/HT1212
Cheers,
Allen -
I need to update my InDesign but the screen just keeps on saying InDesign downloading now but nothing happens, HELP PLEASE
Nobody can tell you anything without proper system info or other technical details.
Mylenium -
I was updating the software on my iphone4. I got a message saying that it could not update. Now my iphone will not reboot. It only shows a pic to connect to itunes, but nothing is happening when i connect it. How do I fix this?
If you're not a developer then you really should not have upgraded.
I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades. -
i have tried to update both my iphone and ipad to the new software on itunes and both came up errors and locked me out telling me to connect to itunes but nothing happens
Try putting them in DFU mode. This helped me when it happened to my iPhone 5.
If you don't know how to do that there are plenty of tutorials on the internet. It only takes a couple seconds. -
My iphone suddenly can't connect to itune but my ipad can still connect.
my iphone suddenly can't connect to itune but my ipad can still connect. i am using window 7 and the latest itune.
Did a diagnostic test and this is the result.
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
TOSHIBA Satellite P850
iTunes 12.0.1.26
QuickTime 7.7.6
FairPlay 2.7.39
Apple Application Support 3.1
iPod Updater Library 12.0
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 8.0.5.6
Apple Mobile Device Driver 1.65.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 3.06.0.2770
Gracenote MusicID 3.06.0.2770
Gracenote Submit 3.06.0.2770
Gracenote DSP 3.06.0.2770
iTunes Serial Number 772513C00B220A08
Current user is an administrator.
The current local date and time is 2015-01-29 01:18:49.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is not supported. (16002)
Video Display Information
NVIDIA, NVIDIA GeForce GT 630M
Intel Corporation, Intel(R) HD Graphics 4000
**** External Plug-ins Information ****
No external plug-ins installed.
**** Device Connectivity Tests ****
iPodService 12.0.1.26 (x64) is currently running.
iTunesHelper 12.0.1.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26. Device is working properly.
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D. Device is working properly.
Intel(R) USB 3.0 eXtensible Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod nano running firmware version 1.3.1
Serial Number: 7L******SZB
iPhone 4 (GSM) running firmware version 7.1.2
Serial Number: 68*****QA4S
iPad (3rd Generation) (Wi-Fi + Cellular) running firmware version 8.1.2
Serial Number: DYVH******GH
**** Device Sync Tests ****
No iPod, iPhone, or iPad found. -
was download suddenly come for upgrad than i click yes after few minute my phone is stuck than automaticly my phone switch off than its show sometime no service sometime connect your itunes but its have not itunes add option now i dont know what to do. Please help me. My phone is iphone 3gs.plz email me id is [email protected]
omYou must be a Windows sufferer.
http://support.apple.com/kb/TS3694#error1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694#error21
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart. -
I have a brand new Iphone 5c since like 2 weeks ans just today this happened, Cell is full charge everything is good i'm using it and then put it in my pocket for about 1hour and when I pick it out it don't work anymore !! the screen doesn't work like it lights up when I press on any button but I can't see nothing the screen stay black and I can't do my code to unlock it or even answer a phone call !!
You have voiceover on. First try tapping the home button three times fast to turn it off.
If it is still on the gestures are different. You tap once to choose an item then double tap the item to activate it. Remember everything that was one tap is now tap then double tap. Start with the lock screen. Tap, then double tap your code. Swipe with two fingers to open, if the screen doesn't slide with two fingers try using three.
Tap then double tap each of the following. Settings> general> accessibility> voiceover > off.
Good luck.
Edit. I'm not sure if you need two fingers to slide to unlock. Try with one finger. If that doesn't work try two. -
My child has put in the wrong password on my phone multiple times, my iPhone now say "iPhone has been disabled connect to iTunes" When I hook my phone up to iTunes, iTunes then says that my iPhone can not be hooked up to iTunes because it has a password on it, but will not allow me to put in a password because the disabled message is still showing. What is the next step?
You may need to put the iPhone into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the phone and restore/resync your content to it.
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I was downloading the update. There was a power surge so now my phone only has the Connect to Itunes on the screen. It will not do anything.
The ATV is in recovery mode, connect it to a computer running iTunes via microUSB and restore.
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Iphone 4 wont start, says connect to itunes but nothing happens
Hi, i woke up this morning and my Iphone 4 was at only 27% charge and saying my phone needed to be rebooted in itunes. The moment i unplugged it, it completely shut off. When i plug it in to the computer nothing happens and it wont pop up on itunes or show any sign of power. When i plug it into the wall the apple logo comes up and stays for about 20 seconds than disappears for the same amount of time and repeats. I cant use the buttons to restart, already tried that.
Hi bendiezel,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Hope this helps ...
- Judy -
HT1414 My phone says it's connected to itunes but nothing pops up on the computer
I am new to the iPhone world. My iPhone 4s has been "disabled". I am locked out. iTunes will show up on my phone, but nothing happens on the computer screen.
See: http://support.apple.com/kb/HT1212
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